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Call Box vs CallView 360 Comparison

Last updated:

Call Box

4.2(78 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone numbers and work with any outboun…

CallView 360

5.0(3 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on module for a call center solut…

CallView 360 leads on user satisfaction with a 5.0-star rating across 3 reviews.

Spotsaas Analysis

Call BoxCallView 360

The core difference is that CallView 360 is specifically designed for medium to large call centers that require robust integration with Microsoft Dynamics CRM, while Call Box lacks defined features and target users. Ideal buyers for CallView 360 are medium to large call centers, whereas Call Box remains undefined in its target market.

Who should pick which

  • No defined features or target users:
  • Pricing information not available:
  • Company size information not listed:
  • Best use cases not specified:
  • Lacks detailed product insights:
  • Ideal for businesses seeking unspecified call solutions:
  • Best for medium to large call centers:
  • Deep integration with Microsoft Dynamics CRM:
  • Provides detailed inbound call data:
  • Includes caller ID and call metadata:
  • Ideal for businesses needing advanced call tracking:
  • Suitable for organizations focused on CRM integration:

Call Box vs CallView 360 — at a glance

FeatureCall BoxCallView 360
Rating4.2 / 55.0 / 5
Reviews783
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forIndividuals, Large Enterprises, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between Call Box and CallView 360

  • Target audience: Call Box is built for Individuals and Large Enterprises, while CallView 360 targets Large Enterprises and Medium Business.
  • User satisfaction: CallView 360 scores higher with a 5.0-star average.
  • Deployment: Call Box supports SaaS/Web/Cloud; CallView 360 supports SaaS/Web/Cloud.

Call Box vs CallView 360 — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Call Box - Inbound Call Tracking Software
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CallView 360 - Inbound Call Tracking Software
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Biggest differences

Start here before you go deeper into features.

Call Box

Best for

Individuals, Large Enterprises, Medium Business

CallView 360

Best for call centers needing deep Microsoft Dynamics CRM call tracking integration.

Choose if
  • You operate a medium to large call center using Microsoft Dynamics CRM.
  • You require detailed inbound call data including caller ID and call metadata.
  • You need accurate call detection powered by acoustical analysis algorithms.
Consider alternatives if
  • Your organization does not use Microsoft Dynamics CRM as your CRM platform.
  • You are a small business without dedicated call center infrastructure or technical resources.

Call Box typically suits Individuals and Large Enterprises. CallView 360 tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone ... Read More about Call Box

CallView 360 is inbound call tracking software that uses acoustical analysis algorithms to detect, count, and report on incoming inbound calls. It is a computer telephony integration add-on ... Read More about CallView 360

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.22

(78)

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Call Box has not given any software demo yet

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How do Call Box and CallView 360 Compare on Features?

Total Features

3 Features

2 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Call Box and CallView 360 on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Call Box User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      47

      21

      6

      2

      2

      3

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 78 reviews, with strong overall satisfaction.

      What buyers like

      • Comprehensive campaign support
      • Multiple phone number tracking
      • User-friendly dashboard

      Common complaints

      • Limited advanced features
      • May require additional tools
      • Basic reporting options

      Buyer sentiment

      Users rate CallView 360 highly for its integration and call tracking accuracy but feedback is limited due to few reviews.

      What buyers like

      • Integration with Microsoft Dynamics CRM
      • Call tracking accuracy
      • Detailed call reporting

      Common complaints

      • Limited user feedback
      • Lack of pricing transparency

      Pros and Cons

      • Supports multiple campaigns effectively

      • User-friendly interface enhances usability

      • Integrates well with outbound platforms

      • Limited advanced features may restrict growth

      • Basic reporting may not meet all needs

      • Deep integration with Microsoft Dynamics CRM

      • Detailed call tracking including caller ID and call metadata

      • Accurate inbound call detection using acoustical analysis

      • Limited to users of Microsoft Dynamics CRM

      • Pricing is quotation based and not publicly available

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Call Box or CallView 360? Tell buyers what actually differs.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Call Box and CallView 360 in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Call Box or CallView 360?
      CallView 360 edges out the other on user ratings (5.0 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Call Box and CallView 360 offer a free trial?
      Neither Call Box nor CallView 360 currently lists a free trial.
      What is the starting price of Call Box vs CallView 360?
      Call Box starts at Contact for pricing. CallView 360 starts at Contact for pricing.
      What are the top alternatives to Call Box?
      Top alternatives to Call Box include ResponseTap, Calltracks, calltrak, TeleCapture, Call Tracking Pro.
      What are the top alternatives to CallView 360?
      Top alternatives to CallView 360 include ResponseTap, AvidTrak, Calltracks, calltrak, TeleCapture.