C2 ATOM vs Symantec ServiceDesk Comparison
C2 ATOM
Starting at $50 /User/Month
- Large Enterprises
- Medium Business
C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and monitored in one place, it means user c…
Symantec ServiceDesk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work ord…
C2 ATOM leads on user satisfaction with a 4.3-star rating across 53 reviews.
SpotSaaS Analysis
C2 ATOMSymantec ServiceDesk
The core difference between C2 ATOM and Symantec ServiceDesk lies in their pricing structure, with C2 ATOM clearly priced at $50 while Symantec ServiceDesk does not disclose its pricing. C2 ATOM is ideal for budget-conscious buyers looking for straightforward software solutions, while Symantec ServiceDesk may appeal to organizations seeking comprehensive service management without upfront cost visibility.
- Price: $50 - Focused on budget-conscious buyers - Simple interface for ease of use - Suitable for various business needs - No specific company size mentioned - Notable for its affordability
- Pricing information not disclosed - Comprehensive service management features - Ideal for organizations with complex needs - No specific company size mentioned - Emphasizes security and reliability - May suit larger enterprises or specialized sectors
C2 ATOM vs Symantec ServiceDesk — at a glance
| Feature | C2 ATOM | Symantec ServiceDesk |
|---|---|---|
| Rating | 4.3 / 5 | 4.0 / 5 |
| Reviews | 53 | 33 |
| Starting price | $50 /User/Month | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Service Desk Software | Service Desk Software |
| Platforms | SaaS/Web/Cloud, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Installed - Windows |
| API | Available | Available |
| Support modes | Online | Online |
| Data residency | US | US |
Key differences between C2 ATOM and Symantec ServiceDesk
- Pricing: C2 ATOM starts at $50 /User/Month. Symantec ServiceDesk pricing is not publicly listed.
- User satisfaction: C2 ATOM scores higher with a 4.3-star average.
- Deployment: C2 ATOM supports SaaS/Web/Cloud, Installed - Windows, Installed - Mac; Symantec ServiceDesk supports SaaS/Web/Cloud, Installed - Windows.
C2 ATOM vs Symantec ServiceDesk — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
C2 ATOM typically suits Large Enterprises and Medium Business. Symantec ServiceDesk tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More about C2 ATOM | ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More about Symantec ServiceDesk |
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Get pricing help | Get pricing help |
Software Demo
Demo |  Symantec ServiceDesk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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Compare C2 ATOM and Symantec ServiceDesk on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  | Pricing information not available |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
Data Residency | 🇺🇸 US | 🇺🇸 US |
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C2 ATOM User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is positive across 27 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 15 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  4 Videos | No videos available. |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, C2 ATOM or Symantec ServiceDesk?
- C2 ATOM edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do C2 ATOM and Symantec ServiceDesk offer a free trial?
- Neither C2 ATOM nor Symantec ServiceDesk currently lists a free trial.
- What is the starting price of C2 ATOM vs Symantec ServiceDesk?
- C2 ATOM starts at $50 /User/Month. Symantec ServiceDesk starts at Contact for pricing.
- What are the top alternatives to C2 ATOM?
- Top alternatives to C2 ATOM include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk.
- What are the top alternatives to Symantec ServiceDesk?
- Top alternatives to Symantec ServiceDesk include Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk.