NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Broadly vs Mention Comparison

Last updated:

Broadly

4.7(246 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online platform. Broadly lets businesses…

Mention

4.2(2,827 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor mentions, and publish stories to…

Broadly leads on user satisfaction with a 4.7-star rating across 246 reviews.

SpotSaaS Analysis

BroadlyMention

The core difference between Broadly and Mention lies in their focus: Broadly is designed for comprehensive reputation management suited for mid-to-large businesses, while Mention specializes in streamlined brand mention tracking for small to medium businesses. Ideal buyers for Broadly are companies managing local businesses or healthcare providers with 50+ employees, whereas Mention is best for those needing quick and accurate tracking of brand mentions.

- Best for mid-to-large businesses - Focuses on real-time reputation management - Ideal for local businesses or healthcare providers - Offers flexible workflow configuration - Suitable for teams with proactive monitoring needs - No listed pricing

- Best for small to medium businesses - Specializes in brand mention tracking - Ideal for marketing or customer support teams - Provides automated alerts for social media engagement - Emphasizes quick and accurate tracking - Priced at $24

Broadly vs Mention — at a glance

FeatureBroadlyMention
Rating4.7 / 54.2 / 5
Reviews2462,827
Starting priceContact for pricing$24 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryReputation Management SoftwareReputation Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep)
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Broadly and Mention

  • Pricing: Mention starts at $24 /Month. Broadly pricing is not publicly listed.
  • Free trial: Mention offers a free trial; Broadly does not.
  • User satisfaction: Broadly scores higher with a 4.7-star average.
  • Deployment: Broadly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Mention supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Broadly vs Mention — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Reputation Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Broadly - Reputation Management Software
Talk to an expert
Talk to an expert
Mention - Reputation Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Broadly

Best for mid-to-large businesses needing real-time, comprehensive reputation management.

Choose if
  • You manage reputation for local businesses or healthcare providers with 50+ employees.
  • Your team requires proactive, real-time monitoring and flexible workflow configuration.
  • You want a comprehensive platform that covers all digital reputation issues in one place.
Consider alternatives if
  • You are a freelancer or solo entrepreneur seeking simple, low-complexity tools.
  • You need transparent, fixed pricing rather than quotation-based pricing.

Mention

Best for streamlined brand mention tracking and social media engagement monitoring.

Choose if
  • You need quick, accurate tracking of brand mentions across multiple platforms.
  • Your marketing or customer support team requires automated alerts for social chatter.
  • You want an intuitive interface that simplifies social media engagement monitoring.
Consider alternatives if
  • Your organization requires extensive social media platform coverage beyond Mention’s scope.
  • You need highly customizable, enterprise-grade analytics workflows and responsive support.

Broadly: Best for mid-to-large businesses needing real-time, comprehensive reputation management. Mention: Best for streamlined brand mention tracking and social media engagement monitoring.

Description

Broadly is a comprehensive reputation management software out there, designed to take on all of the issues affecting digital reputation. It's reputation management in a convenient online ... Read More about Broadly

Mention is a reputation management and customer relations software that allows organizations and individuals to listen to what people are saying about them, respond to customers, monitor ... Read More about Mention

Entry Level Pricing

  • Not Available
  • Starts from $24 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.1/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Broadly and Mention Compare on Features?

Total Features

8 Features

7 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Broadly and Mention on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $24 , Billed Yearly

      Pricing Plans

      • Not Available

      Pricing Page

      Pricing information not available

      Mention pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Broadly User Reviews & Rating Comparison

      User Ratings

      4.7

      (based on 246 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      100

      23

      3

      0

      11

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally express high satisfaction with Broadly’s effectiveness in managing digital reputation, praising its real-time monitoring and comprehensive features.

      What buyers like

      • Effectiveness in reputation management
      • Real-time monitoring capabilities
      • User-friendly online platform

      Common complaints

      • Lack of pricing transparency
      • Complexity for small businesses

      Buyer sentiment

      Overall positive sentiment highlights Mention's ease of use and effective brand mention tracking, tempered by concerns over learning curve and support quality.

      What buyers like

      • Ease of use
      • Accurate brand mention tracking
      • Time-saving automation

      Common complaints

      • Learning curve
      • Customer support responsiveness

      Pros and Cons

      • Real-time reputation monitoring

      • Comprehensive platform for managing digital reputation

      • Convenient online interface

      • Pricing is quotation-based and not publicly available

      • Limited information on specific use cases and integrations

      • Easy setup and user-friendly interface for monitoring brand mentions

      • Quick and accurate tracking of brand mentions across platforms

      • Automated alert notifications and efficient social chatter tracking

      • Steep learning curve for new users to fully utilize the tool

      • Pricing concerns after free trial or for additional features

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Broadly screenshot: Gather customer data to keep the feedback flowing

      5 Screenshots

      Mention screenshot: mention-stats

      6 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to Broadly and Mention in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Broadly or Mention?
      Broadly edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Broadly and Mention offer a free trial?
      Mention offers a free trial. Broadly does not.
      What is the starting price of Broadly vs Mention?
      Broadly starts at Contact for pricing. Mention starts at $24 /Month.
      What are the top alternatives to Broadly?
      Top alternatives to Broadly include ReviewBuzz, Reputation Desk, Reputation.com, Guestmeter, ChatMeter.
      What are the top alternatives to Mention?
      Top alternatives to Mention include Cloud90, WebPunch, ReviewBuzz, Mentionlytics, Reputation.com.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.