Compare Bright Pattern vs TalkDesk vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Bright Pattern (95) Get Quote Get Quote	TalkDesk (2962) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Bright Pattern call center software solution offers a simple, easy-to-use interface that provides you with the functionality needed to handle all of your day to day business needs. ... Read More	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More
Entry Level Pricing	Not Available	Starts from $85 , monthly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.2/10	9.8/10
User Ratings	4.5 (79)	4.4 (3656)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	10 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$85 , monthly
Pricing Plans	Not Available	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 79 reviews)	4.4 (based on 3656 reviews)
Rating Distribution	Excellent 80 Very Good 8 Good 6 Poor 1 Terible 0	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32
Expert's Review generated by AI	Bright Pattern stands out as a powerful omnichannel platform solution, praised for its user-friendly interface and seamless setup process. Customers appreciate the excellent support provided, ...Read more	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more
Pros and Cons	User-friendly program with easy setup and quick issue resolution by the support team. Excellent support during and post-implementation, with a high level of investment and attention to detail. Fantastic call center telephony system with a variety of options for managing customer contacts. Great automation potential in voice and chat scenarios, offering high flexibility and control. Limited integrations and customizations, making it complex for newcomers without adequate support. Limited selection in the Marketplace for additional apps and connectors, hindering access to advanced functionalities.	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	PaySimple 4.1 (684 reviews) Salesforce 4.3 (31400 reviews) Zapier 4.3 (3331 reviews)	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)

Customers

Customers	Hitachi Canary melco	IBM Peloton Stitch Fix

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 FIVE CRM XCALLY	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Bright Pattern nor TalkDesk offers a free trial.

Bright Pattern is designed for Large Enterprises, Medium Business and Small Business.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of TalkDesk begins at $85/user/month when monthly, while pricing details for Bright Pattern are unavailable.

Some top alternatives to Bright Pattern includes Nextiva, FIVE CRM, XCALLY, HoduCC, Call Center Studio, Truly, Genesys PureEngage, Vonage Contact Center, Genesys PureConnect, RingCentral Contact Center and Whelp.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Bright Pattern vs TalkDesk vs Nextiva

Bright Pattern

TalkDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure