spotsaas-logo
Get Listed

Compare BMC Helix ITSM vs Vivantio vs TeamHeadquarters

Get Quote
Vivantio - Service Desk Software
Get Quote
Get Quote
Get Quote

Overview

Description

Helix is a Customer Management solution that provides organizations with a single platform to manage all customer interactions—from online service requests to out-of-the-box service desk ... Read More

Vivantio is a service desk software that supports all IT processes. It offers an easy to use interface for everyone in an organization, from customers and end-users through IT managers and ... Read More

TeamHeadquarters is the foremost Help Desk Software for Windows computers. It manages tech-support tickets and service requests for companies of all sizes. User will be able to create ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $42
  • Starts from $20
Free Trial Availability
  • Free Trial available
  • Free Trial available
  • No free trial
User Ratings

3.7

(6)
Get Quote
Get Quote
Get Quote

Software Demo

Demo

Pricing

Pricing Option
        Starting From
        • Not Available
        • $42
        • $20
        Pricing Plans
        • Not Available
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        vivantio pricingteamheadquarters pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        • Available
        Get Quote
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        93

        Very Good

        117

        Good

        34

        Poor

        18

        Terible

        16

        Excellent

        168

        Very Good

        94

        Good

        18

        Poor

        0

        Terible

        2

        Excellent

        1

        Very Good

        0

        Good

        2

        Poor

        0

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        YODEL

        YODEL

        West Ham United

        West Ham United

        Southern Housing Group

        Southern Housing Group

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Self Service

        5 Screenshots

        My Calendar Task Scheduling

        3 Screenshots

        Videos
        video-0

        4 Videos

        video-0

        4 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both BMC Helix ITSM and Vivantio offer a Free Trial.

        BMC Helix ITSM is designed for Large Enterprises, Medium Business and Small Business.

        Vivantio is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Vivantio begins at $42/User/Month, while pricing details for BMC Helix ITSM are unavailable.

        Some top alternatives to BMC Helix ITSM includes Freshservice, EV Service Manager, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk and ServiceNow Customer Service Management.

        Some top alternatives to Vivantio includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, TOPdesk, Sitehelpdesk and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].