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Vivantio - Service Desk Software

Vivantio Pricing Plans & Top Alternatives in 2026

Simplify your IT processes with ease.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Contract (SLA Management)
  • Dashboard
  • Incident Management
  • Knowledge Base

Pricing

  • Starts from $42/User/Month

  • Free Trial available

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Vivantio Pricing

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"User-friendly interface"

Free Trial

✓ Available

Starting Price

$42 / /User/Month

Pricing Model

Free TrialSubscription

No credit card required · Cancel anytime · Free trial included

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Vivantio Pricing Plans Explained

VALUE

$42

/User/Month

Individuals & small teams
  • Simple, easy configuration

  • Intuitive interface

  • Simple SLAs

  • Be up and running in just a few hours

  • Create an elevated customer experience

  • Offer enhanced services offering

  • Brand self-service portals

  • Keep all your tickets in one place

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VELOCITY

$82

/User/Month

Growing teams (10–50 people)
  • Create unlimited ticket types

  • Full control over ticket configuration

  • Per customer SLAs

  • Realtime statistics and data analysis

  • Full business rules engine

  • Advanced interactive searching

  • Roles and Permissions

  • Automate Reporting and KPIs

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VISIONARY

$142

/User/Month

Large teams & enterprises
  • Gain visibility of all service operations

  • Unify your corporate approach to service

  • Continued promotion of core services

  • Data Warehousing

  • Bespoke managed customer service

  • Bring together global service teams

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Vivantio supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Vivantio's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Vivantio offers a free trial — no credit card required. You can test core features before committing to a paid plan.

Vivantio offers Free Trial, Subscription pricing. Plans start from $42//User/Month.

The starting price of Vivantio is $42/User/Month

Vivantio does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Vivantio offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Vivantio's for exact savings.

Most SaaS products including Vivantio allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Vivantio's terms or contact their support team for details.

Vivantio offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Help & Contact

Vivantio Support Options

Customer ServiceOnline
LocationBoston, Massachusetts

Connect with Vivantio

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].