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BlackLab vs XCALLY vs Nextiva - Which Tool Fits Your Business?

BlackLab - Contact Center Operations Software
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XCALLY - Call Center Software
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TL;DR - Quick Comparison Summary

Description

The Black Lab Operations software offers businesses a cost-effective solution to better manage their call center operations. The software combines advanced analytics, multichannel ... Read More

Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally ... Read More

Entry Level Pricing

  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

Not Available

8.7/10

User Ratings

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Software Demo

Demo

How do BlackLab, XCALLY and Nextiva Compare on Features?

Total Features

0 Features

9 Features

Unique Features

No features

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    What Do BlackLab, XCALLY and Nextiva Cost?

    Pricing Option

        Starting From

        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        blacklab pricingxcally pricing

        Other Details

        Organization Types supported

        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
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        BlackLab vs XCALLY User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        No reviews available for the product

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        Pros and Cons of BlackLab

        Pros and Cons of XCALLY

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        Agent Interactions List

        5 Screenshots

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither BlackLab nor XCALLY offers a free trial.

        BlackLab is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        XCALLY is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both BlackLab and XCALLY are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to BlackLab includes XCALLY, uContact, Call Center Studio, Dialpad Contact Center, VCC Live, Channels, Vonage Contact Center, RingCentral Contact Center, Whelp and MyOperator.

        Some top alternatives to XCALLY includes Nextiva, Novanet Cloud Contact Center, Calabrio One, uContact, HoduCC, Call Center Studio, TelebuHub, Aircall, RingCentral Contact Center, Focus Contact Center and Whelp.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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