Which is better, Bigin by Zoho CRM or Sugar Sell?

Bigin by Zoho CRM edges out Sugar Sell based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Sugar Sell may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Bigin by Zoho CRM and Sugar Sell?

Key differences between Bigin by Zoho CRM and Sugar Sell include pricing (Bigin by Zoho CRM starts at $7 vs Sugar Sell at $49); target audience (Bigin by Zoho CRM targets Small Business while Sugar Sell serves Freelancers / Consultants). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Bigin by Zoho CRM and Sugar Sell offer a Free trial?

Yes, both Bigin by Zoho CRM and Sugar Sell offer a Free Trial.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

What is the starting price of Bigin by Zoho CRM and Sugar Sell?

Pricing for Bigin by Zoho CRM starts at $7/User/Month, whereas Sugar Sell starts at $49/Month.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

What are the best alternatives to Sugar Sell?

Some top alternatives to Sugar Sell include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Sugar Sell Comparison

Last updated: May 18, 2026

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Sugar Sell

3.8(1,216 reviews)

Starting at $49 /Month

Free Trial
Freelancers / Consultants
Large Enterprises

SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force automation software. SugarCRM is a…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Sugar Sell — at a glance

Feature	Bigin by Zoho CRM	Sugar Sell
Rating	4.3 / 5	3.8 / 5
Reviews	119	1,216
Starting price	$7 /User/Month	$49 /Month
Free trial	Yes	Yes
Free version	No	No
Best for	Small Business	Freelancers / Consultants, Large Enterprises, Medium Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
API	Available	Available
Support modes	Business Hours, Online	24/7 (Live rep), Business Hours, Online
Certifications	—	SOC 2
Data residency	Global	US

Key differences between Bigin by Zoho CRM and Sugar Sell

Pricing: Bigin by Zoho CRM starts at $7 /User/Month, while Sugar Sell starts at $49 /Month.
Target audience: Bigin by Zoho CRM is built for Small Business, while Sugar Sell targets Freelancers / Consultants and Large Enterprises.
User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Sugar Sell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Bigin by Zoho CRM vs Sugar Sell — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored	Sugar Sell (30) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Sugar Sell

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

Bigin by Zoho CRM typically suits Small Business. Sugar Sell tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM	SugarCRM is the only sales force automation software that has all the features of a full featured customer relationship management system and the features of a full featured sales force ... Read More about Sugar Sell
Entry Level Pricing	Starts from $7 , Billed Yearly	Starts from $49
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score What's this? ↗	9.0/10	8.7/10
User Ratings Based on verified Spotsaas reviews	4.3 (119)	3.8 (1216)
	Visit website	Get pricing help

Software Demo

Demo

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Bigin by Zoho CRM and Sugar Sell Compare on Features?

Total Features	10 Features	9 Features
Unique Features	No unique features	No unique features
	Visit website	Get Quote

Compare Bigin by Zoho CRM and Sugar Sell on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$7 , Billed Yearly	$49
Pricing Plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2	—	✓ Yes
HIPAA	✗ No	✗ No
Data Residency	🌐 Global	🇺🇸 US

Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.3 (based on 119 reviews)	3.8 (based on 1216 reviews)
Rating Distribution	204 66 7 1 1	18 12 0 0 0
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.	Buyer sentiment Buyer sentiment is mixed to positive across 30 reviews, with clear strengths and a few common watchouts. What buyers like Excellent flexibility and customization options, allowing users to personalize workflows, modules, and fields to suit unique business needs. Robust reporting and advanced analytics that provide valuable insights for decision making, though slightly limited in specific visual options. Streamlined organization of customer data, enabling efficient management of leads, opportunities, and workflows. Common complaints Steep learning curve for new users due to the extensive flexibility and customizability, leading to higher required training time. High upfront and ongoing costs, making it less ideal for small businesses with limited budgets. Limited off-the-shelf integrations compared to larger competitors like Salesforce, potentially requiring custom development.
Pros and Cons	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Robust sales automation features enhance efficiency Highly customizable to fit various business models Access to a wide range of third-party apps Setup complexity may require dedicated resources Cost can escalate with additional features
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Antech Microsystem Pvt.Ltd Investacc Hire	CBRE Materion Access

Media and Screenshots

Screenshots	1 Screenshots	3 Screenshots
Videos	2 Videos	2 Videos

Top Alternatives to Bigin by Zoho CRM and Sugar Sell in 2026

Alternatives	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1

Frequently asked questions

Which is better, Bigin by Zoho CRM or Sugar Sell?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Bigin by Zoho CRM and Sugar Sell offer a free trial?: Yes, both Bigin by Zoho CRM and Sugar Sell offer a free trial.
What is the starting price of Bigin by Zoho CRM vs Sugar Sell?: Bigin by Zoho CRM starts at $7 /User/Month. Sugar Sell starts at $49 /Month.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
What are the top alternatives to Sugar Sell?: Top alternatives to Sugar Sell include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Sugar Sell Comparison

Bigin by Zoho CRM

Sugar Sell

Bigin by Zoho CRM vs Sugar Sell — at a glance

Key differences between Bigin by Zoho CRM and Sugar Sell

Bigin by Zoho CRM vs Sugar Sell — find the better fit before you commit.

Bigin by Zoho CRM

Sugar Sell

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Bigin by Zoho CRM and Sugar Sell Compare on Features?

Compare Bigin by Zoho CRM and Sugar Sell on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Bigin by Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Bigin by Zoho CRM and Sugar Sell in 2026

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Frequently asked questions