Which is better, Bigin by Zoho CRM or Pivotal CRM?

Bigin by Zoho CRM edges out Pivotal CRM based on user ratings across 119 reviews. That said, the best pick depends on your workflow — Pivotal CRM may be a stronger fit for specific team sizes or use cases. Review the full comparison to decide.

What are the main differences between Bigin by Zoho CRM and Pivotal CRM?

Key differences between Bigin by Zoho CRM and Pivotal CRM include pricing (Bigin by Zoho CRM starts at $7 vs Pivotal CRM at undisclosed); target audience (Bigin by Zoho CRM targets Small Business while Pivotal CRM serves Large Enterprises); free trial availability (Bigin by Zoho CRM offers one, Pivotal CRM does not). Use the Spotsaas comparison table to evaluate each dimension before deciding.

Do both Bigin by Zoho CRM and Pivotal CRM offer a Free trial?

Bigin by Zoho CRM offers Free Trial, but Pivotal CRM does not.

Who are the typical users of Bigin by Zoho CRM?

Bigin by Zoho CRM is designed for Small Business.

Who are the typical users of Pivotal CRM?

Pivotal CRM is designed for Large Enterprises, Medium Business.

What is the starting price of Bigin by Zoho CRM and Pivotal CRM?

The starting price of Bigin by Zoho CRM is $7/User/Month. Pricing for Pivotal CRM is unavailable.

What are the best alternatives to Bigin by Zoho CRM?

Some top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.

What are the best alternatives to Pivotal CRM?

Some top alternatives to Pivotal CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Pivotal CRM Comparison

Last updated: May 22, 2026

Bigin by Zoho CRM

4.3(119 reviews)

Starting at $7 /User/Month

Free Trial
Small Business

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed…

View Pricing Read Reviews

Pivotal CRM

3.9(5 reviews)

Starting at Contact for pricing

Large Enterprises
Medium Business

Pivotal CRM is a cloud based customer relations management (CRM) platform with an easy to use interface and powerful functionality. In addition to helping you organize your data, Pivotal CRM helps you understand how each…

View Pricing Read Reviews

Bigin by Zoho CRM leads on user satisfaction with a 4.3-star rating across 119 reviews.

Bigin by Zoho CRM vs Pivotal CRM — at a glance

Feature	Bigin by Zoho CRM	Pivotal CRM
Rating	4.3 / 5	3.9 / 5
Reviews	119	5
Starting price	$7 /User/Month	Contact for pricing
Free trial	Yes	No
Free version	No	No
Best for	Small Business	Large Enterprises, Medium Business
Category	CRM Software	CRM Software
Platforms	SaaS/Web/Cloud, Mobile - Android, Mobile - iOS	SaaS/Web/Cloud, Mobile - iOS
API	Available	—
Support modes	Business Hours, Online	Online
Certifications	—	—
Data residency	Global	—

Key differences between Bigin by Zoho CRM and Pivotal CRM

Pricing: Bigin by Zoho CRM starts at $7 /User/Month. Pivotal CRM pricing is not publicly listed.
Free trial: Bigin by Zoho CRM offers a free trial; Pivotal CRM does not.
Target audience: Bigin by Zoho CRM is built for Small Business, while Pivotal CRM targets Large Enterprises and Medium Business.
User satisfaction: Bigin by Zoho CRM scores higher with a 4.3-star average.
Deployment: Bigin by Zoho CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Pivotal CRM supports SaaS/Web/Cloud, Mobile - iOS.

Bigin by Zoho CRM vs Pivotal CRM — find the better fit before you commit.

Which tool fits your team best

Which is actually cheaper for your team size

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

	Bigin by Zoho CRM (279) Visit website Visit Website *sponsored	Pivotal CRM (54) Talk to an expert Talk to an expert

Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Bigin by Zoho CRM

Best for

Small Business

Pivotal CRM

Best for

Large Enterprises, Medium Business

Bigin by Zoho CRM typically suits Small Business. Pivotal CRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description	Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More about Bigin by Zoho CRM	Pivotal CRM is a cloud based customer relations management (CRM) platform with an easy to use interface and powerful functionality. In addition to helping you organize your data, Pivotal ... Read More about Pivotal CRM
Entry Level Pricing	Starts from $7 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score What's this? ↗	9.0/10	7.9/10
User Ratings Based on verified Spotsaas reviews	4.3 (119)	3.9 (5)
	Visit website	Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Bigin by Zoho CRM and Pivotal CRM Compare on Features?

Total Features	10 Features	5 Features
Unique Features	No unique features	No unique features
	Visit website	Get Quote

Compare Bigin by Zoho CRM and Pivotal CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option
Starting From	$7 , Billed Yearly	Not Available
Pricing Plans	Free Get Started Single Pipeline 500 Records Instant Workflows (3) Show more + Express Get Started Includes features of Free plan, plus Team Pipelines (3) 50,000 Records Show more + Premier Get Started Includes features of Express Edition plan. plus Team Pipelines (5) 100,000 Records Show more +	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

HIPAA	✗ No	—
Data Residency	🌐 Global	—

Bigin by Zoho CRM User Reviews & Rating Comparison

User Ratings	4.3 (based on 119 reviews)	3.9 (based on 5 reviews)
Rating Distribution	204 66 7 1 1	13 22 9 8 2
Spotsaas Editor’s POV generated by AI	Buyer sentiment Buyer sentiment is positive across 279 reviews, with strong overall satisfaction. What buyers like Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users. Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities. Effective pipeline management and workflow automation, enabling businesses to streamline sales processes. Common complaints Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging. Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows. Inconsistent customer support with restricted availability, affecting issue resolution during critical times.	Buyer sentiment Buyer sentiment is mixed to positive across 54 reviews, with clear strengths and a few common watchouts. What buyers like Highly customizable, allowing businesses to tailor workflows and fields to their needs, enhancing organizational flexibility. Efficient customer interaction management through integrated tools like email, chat, ticketing, and dashboards. Facilitates automation of sales, marketing, and support processes, saving time and improving productivity. Common complaints Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features. Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users. Frequent performance issues, such as lagging, crashing, and slow load times, particularly when handling large datasets.
Pros and Cons	Real-time updates keep teams informed. Integration with email and calendar enhances productivity. User-friendly interface simplifies navigation. Customization options may not meet all needs. New users may find the interface complex.	Highly customizable, allowing businesses to tailor workflows and fields to their needs, enhancing organizational flexibility. Efficient customer interaction management through integrated tools like email, chat, ticketing, and dashboards. Facilitates automation of sales, marketing, and support processes, saving time and improving productivity. Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features. Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Antech Microsystem Pvt.Ltd Investacc Hire	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	2 Videos	2 Videos

Top Alternatives to Bigin by Zoho CRM and Pivotal CRM in 2026

Alternatives	ClickUp 4.4 Zoho CRM 4.1 Freshsales 4.6	Bigin by Zoho CRM 4.3 ClickUp 4.4 Zoho CRM 4.1

Frequently asked questions

Which is better, Bigin by Zoho CRM or Pivotal CRM?: Bigin by Zoho CRM edges out the other on user ratings (4.3 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Bigin by Zoho CRM and Pivotal CRM offer a free trial?: Bigin by Zoho CRM offers a free trial. Pivotal CRM does not.
What is the starting price of Bigin by Zoho CRM vs Pivotal CRM?: Bigin by Zoho CRM starts at $7 /User/Month. Pivotal CRM starts at Contact for pricing.
What are the top alternatives to Bigin by Zoho CRM?: Top alternatives to Bigin by Zoho CRM include ClickUp, Zoho CRM, Freshsales, Salesforce, Funnel CRM.
What are the top alternatives to Pivotal CRM?: Top alternatives to Pivotal CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.

Bigin by Zoho CRM vs Pivotal CRM Comparison

Bigin by Zoho CRM

Pivotal CRM

Bigin by Zoho CRM vs Pivotal CRM — at a glance

Key differences between Bigin by Zoho CRM and Pivotal CRM

Bigin by Zoho CRM vs Pivotal CRM — find the better fit before you commit.

Bigin by Zoho CRM

Pivotal CRM

Biggest differences

Description

Entry Level Pricing

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

Get shortlist help from a software advisor

How do Bigin by Zoho CRM and Pivotal CRM Compare on Features?

Compare Bigin by Zoho CRM and Pivotal CRM on pricing

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

Security & Compliance

Bigin by Zoho CRM User Reviews & Rating Comparison

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to Bigin by Zoho CRM and Pivotal CRM in 2026

Related Blogs and Articles for Crm Software

Frequently asked questions