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Back vs DelivApp Comparison

Last updated:

Back

5.0(2 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain knowledge so user can deliver world-cl…

DelivApp

Starting at $183

  • Free Trial
  • Large Enterprises
  • Small Business

DelivApp is a white-label delivery infrastructure platform designed for tech partners such as POS providers, marketplaces, and delivery companies. It combines a full online ordering solution with built-in loyalty and ret…

Back leads on user satisfaction with a 5.0-star rating across 2 reviews.

Back vs DelivApp — at a glance

FeatureBackDelivApp
Rating5.0 / 5
Reviews2
Starting priceContact for pricing$183
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryService Desk SoftwareRestaurant Delivery/Takeout Software
PlatformsSaaS/Web/CloudBrowser Based (Cloud), Mobile - Android, Mobile - iOS
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, GDPRGDPR
Data residencyUSBrazil

Key differences between Back and DelivApp

  • Pricing: DelivApp starts at $183. Back pricing is not publicly listed.
  • Deployment: Back supports SaaS/Web/Cloud; DelivApp supports Browser Based (Cloud), Mobile - Android, Mobile - iOS.

Back vs DelivApp — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Service Desk Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Back - Service Desk Software
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DelivApp
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Back vs DelivApp: Biggest differences

Start here before you go deeper into features.

Back

Best for SMBs seeking simple, automated service desk with email integration.

Choose if
  • You want to reduce support email overload through automation.
  • Your team uses existing tools that need seamless integration.
  • You need a low-complexity help desk for 11-1000 employee businesses.
Consider alternatives if
  • You require advanced customization and enterprise-grade features.
  • You need in-depth analytics and reporting capabilities.

DelivApp

Best for

Large Enterprises, Small Business, Medium Business

Back typically suits Large Enterprises and Medium Business. DelivApp tends to fit Large Enterprises and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More about Back

DelivApp is a white-label delivery infrastructure platform designed for tech partners such as POS providers, marketplaces, and delivery companies. It combines a full online ordering ... Read More about DelivApp

Entry Level Pricing

  • Not Available
  • Starts from $183 , Billed Yearly

Free Trial Availability

User Ratings

Based on verified Spotsaas reviews

Best Company Size

11-200 employees201-1000 employees
Small BusinessLarge Enterprises
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Get pricing help

Software Demo

Demo

No software demo available

Back has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Back and DelivApp Compare on Features?

Total Features

7 Features

6 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Back and DelivApp on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $183 , Billed Yearly

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Back pricing
      DelivApp pricing

      Back vs DelivApp: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Back vs DelivApp Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✗ No

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Brazil

      Back User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Limited reviews but highly positive feedback from early users.

      What buyers like

      • Ease of use
      • Effective email integration
      • Automation capabilities

      Common complaints

      • Lack of detailed pricing information
      • Limited user feedback

      Buyer sentiment

      No user reviews or ratings available to assess buyer sentiment.

      Pros and Cons

      • Integration with existing tools to reduce email overload

      • Automation of repetitive support tasks

      • Knowledge retention for consistent support delivery

      • Limited publicly available pricing information

      • Small number of user reviews indicating limited market presence

      • Custom order app and website tailored for restaurants

      • Comprehensive menu and order management tools

      • Focus on enhancing brand visibility and direct customer connections

      • Pricing is quotation based, lacking upfront transparency

      • No publicly available user ratings or reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Back or DelivApp? Tell buyers what actually differs.

      Back and DelivApp Customers

      Customers

      SoundCloud

      SoundCloud

      Netlify

      Netlify

      Statista

      Statista

      Foodis

      Foodis

      GIRAFFE

      GIRAFFE

      ZipGo

      ZipGo

      Media and Screenshots

      Screenshots

      Back screenshot

      4 Screenshots

      Discount & In-App Banner Configuration

      4 Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Back and DelivApp in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Back or DelivApp?
      Back edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Back and DelivApp offer a free trial?
      Yes, both Back and DelivApp offer a free trial.
      What is the starting price of Back vs DelivApp?
      Back starts at Contact for pricing. DelivApp starts at $183.
      What are the top alternatives to Back?
      Top alternatives to Back include Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk.
      What are the top alternatives to DelivApp?
      Top alternatives to DelivApp include FrescoFud, Flipdish, Otter, Foodzat, ORD.TO.