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Aspect Via vs Call Center Studio vs Nextiva - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing

  • Not Available
  • Not Available

Free Trial Availability

  • No free trial

Spotsaas Score

7.7/10

8.9/10

User Ratings

4.3

(16)

4.7

(83)
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Software Demo

Demo

How do Aspect Via, Call Center Studio and Nextiva Compare on Features?

Total Features

5 Features

10 Features

Unique Features

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      What Do Aspect Via, Call Center Studio and Nextiva Cost?

      Pricing Option

          Starting From

          • Not Available
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available

          Pricing Page

          aspect-via pricingcall-center-studio pricing

          Other Details

          Organization Types supported

          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Available
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          Aspect Via vs Call Center Studio User Reviews & Rating Comparison

          User Ratings

          Rating Distribution

          Excellent

          5

          Very Good

          4

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons

          Pros and Cons of Aspect Via

          Pros and Cons of Call Center Studio

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          List of Customers

          Customers

          No Customers information available.

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots

          screenshots

          3 Screenshots

          Admin

          6 Screenshots

          Videos

          video-0

          3 Videos

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Call Center Studio offers Free Trial, but Aspect Via does not.

          Aspect Via is designed for Large Enterprises and Medium Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Aspect Via and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Aspect Via includes Nextiva, TalkDesk, XCALLY, PrimoDialler, uContact, CloudTalk, Call Center Studio, TelebuHub, CxEngage, ipSCAPE and RingCentral Engage Digital.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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