NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

ArcGIS Survey123 vs SurveyRock Comparison

Last updated:

ArcGIS Survey123

4.3(77 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about p…

SurveyRock

4.3(103 reviews)

Starting at $13 /Month

  • Large Enterprises
  • Medium Business

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey tool or visual questionnaire b…

ArcGIS Survey123 vs SurveyRock — at a glance

FeatureArcGIS Survey123SurveyRock
Rating4.3 / 54.3 / 5
Reviews77103
Starting priceContact for pricing$13 /Month
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailable
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyUSGlobal

Key differences between ArcGIS Survey123 and SurveyRock

  • Pricing: SurveyRock starts at $13 /Month. ArcGIS Survey123 pricing is not publicly listed.
  • Deployment: ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; SurveyRock supports SaaS/Web/Cloud.

ArcGIS Survey123 vs SurveyRock — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcGIS Survey123 - Survey/ User Feedback Software
Talk to an expert
Talk to an expert
SurveyRock - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ArcGIS Survey123

Best for

Large Enterprises, Medium Business, Small Business

SurveyRock

Best for

Large Enterprises, Medium Business, Small Business

ArcGIS Survey123 typically suits Large Enterprises and Medium Business. SurveyRock tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of ... Read More about ArcGIS Survey123

SurveyRock is a complete survey and user feedback package that includes everything user needs to create, manage, and deliver awesome online surveys. SurveyRock is better than any web survey ... Read More about SurveyRock

Entry Level Pricing

  • Not Available
  • Starts from $13 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do ArcGIS Survey123 and SurveyRock Compare on Features?

Total Features

15 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ArcGIS Survey123 and SurveyRock on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $13 , Billed Yearly

      Pricing Plans

      • Not Available
      • Basic

        • Number of surveys : Unlimited

        • Questions per survey : 15

        • Responses per survey : 125

        Show more +

      • Premium

        • Includes features of Basic plan, plus

        • Questions per survey : Unlimited

        • Responses per survey : Unlimited

        Show more +

      • Business

        • Includes features of Premium plan, plus

        • Advanced survey logic

        • Custom variables

        Show more +

      • Browse all pricing plans

      Pricing Page

      ArcGIS Survey123 pricing
      SurveyRock pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      ArcGIS Survey123 User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 77 reviews)

      4.3

      (based on 103 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.

      What buyers like

      • Easy form creation
      • Customizable surveys
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • May lack offline capabilities
      • Customization can be basic

      Buyer sentiment

      Buyer sentiment is positive across 103 reviews, with strong overall satisfaction.

      What buyers like

      • Quick survey creation
      • User-friendly interface
      • Customizable templates

      Common complaints

      • Limited advanced analytics
      • Basic reporting features
      • No offline capabilities

      Pros and Cons

      • Survey123's ease of use makes it accessible for all skill levels.

      • Customizable forms allow for tailored feedback collection.

      • It effectively gathers public input on various topics.

      • Advanced analytics features may be lacking.

      • Customization options can be limited.

      • Fast setup allows users to create surveys in minutes.

      • Customizable templates cater to diverse survey needs.

      • User-friendly interface ensures ease of use for all staff.

      • May not support complex survey logic.

      • Limited integration options with other tools.

      List of Customers

      Customers

      No Customers information available.

      Hilton

      Hilton

      Unilever

      Unilever

      Kodak

      Kodak

      Media and Screenshots

      Screenshots

      No screenshots available.

      Design Survey screenshot

      3 Screenshots

      Videos

      video-0

      4 Videos

      video-0

      3 Videos

      Top Alternatives to ArcGIS Survey123 and SurveyRock in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ArcGIS Survey123 or SurveyRock?
      ArcGIS Survey123 and SurveyRock are closely matched with equal user ratings of 4.3. The right choice depends on your team size, budget, and specific Survey/ User Feedback Software needs.
      Do ArcGIS Survey123 and SurveyRock offer a free trial?
      Neither ArcGIS Survey123 nor SurveyRock currently lists a free trial.
      What is the starting price of ArcGIS Survey123 vs SurveyRock?
      ArcGIS Survey123 starts at Contact for pricing. SurveyRock starts at $13 /Month.
      What are the top alternatives to ArcGIS Survey123?
      Top alternatives to ArcGIS Survey123 include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to SurveyRock?
      Top alternatives to SurveyRock include SurveyMonkey, QuestionPro, SurveySparrow, GetFeedback, Surveyface.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.