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ArcGIS Survey123 vs Snap Surveys Comparison

Last updated:

ArcGIS Survey123

4.3(77 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of topics from capturing ideas about p…

Snap Surveys

4.0(119 reviews)

Starting at Contact for pricing

  • Freelancers / Consultants
  • Large Enterprises

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and loaded with tools to help to get m…

ArcGIS Survey123 leads on user satisfaction with a 4.3-star rating across 77 reviews.

ArcGIS Survey123 vs Snap Surveys — at a glance

FeatureArcGIS Survey123Snap Surveys
Rating4.3 / 54.0 / 5
Reviews77119
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Large Enterprises, Medium Business
CategorySurvey/ User Feedback SoftwareSurvey/ User Feedback Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between ArcGIS Survey123 and Snap Surveys

  • Target audience: ArcGIS Survey123 is built for Large Enterprises and Medium Business, while Snap Surveys targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ArcGIS Survey123 scores higher with a 4.3-star average.
  • Deployment: ArcGIS Survey123 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Snap Surveys supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

ArcGIS Survey123 vs Snap Surveys — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Survey/ User Feedback Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcGIS Survey123 - Survey/ User Feedback Software
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Talk to an expert
Snap Surveys - Survey/ User Feedback Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ArcGIS Survey123

Best for

Large Enterprises, Medium Business, Small Business

Snap Surveys

Best for

Freelancers / Consultants, Large Enterprises, Medium Business

ArcGIS Survey123 typically suits Large Enterprises and Medium Business. Snap Surveys tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Survey123 is an easy-to-use survey and feedback software that helps create, manage and share custom forms. This makes it possible to gather meaningful public input on a wide variety of ... Read More about ArcGIS Survey123

Snap Surveys is a user feedback software that lets user create and distribute surveys to collect live feedback from app users, website visitors, or anyone else online. Feature rich, and ... Read More about Snap Surveys

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.8/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.3

(77)
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Software Demo

Demo

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How do ArcGIS Survey123 and Snap Surveys Compare on Features?

Total Features

15 Features

14 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ArcGIS Survey123 and Snap Surveys on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ArcGIS Survey123 pricing
      Snap Surveys pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      ArcGIS Survey123 User Reviews & Rating Comparison

      User Ratings

      4.3

      (based on 77 reviews)

      4

      (based on 119 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 77 reviews, with strong overall satisfaction.

      What buyers like

      • Easy form creation
      • Customizable surveys
      • User-friendly interface

      Common complaints

      • Limited advanced analytics
      • May lack offline capabilities
      • Customization can be basic

      Buyer sentiment

      Buyer sentiment is positive across 119 reviews, with strong overall satisfaction.

      What buyers like

      • Feature-rich survey tools
      • Easy customization
      • Live feedback collection

      Common complaints

      • Can be overwhelming for beginners
      • Limited analytics features
      • Higher pricing for advanced features

      Pros and Cons

      • Survey123's ease of use makes it accessible for all skill levels.

      • Customizable forms allow for tailored feedback collection.

      • It effectively gathers public input on various topics.

      • Advanced analytics features may be lacking.

      • Customization options can be limited.

      • Extensive customization options cater to diverse needs.

      • Live feedback collection ensures timely insights.

      • User-friendly design simplifies survey creation.

      • Beginners may struggle with the extensive features.

      • Advanced features come at a higher cost.

      List of Customers

      Customers

      No Customers information available.

      Children’s Commissioner for Wales

      Children’s Commissioner for Wales

      Brandon Trust

      Brandon Trust

      Youth Sport Trust

      Youth Sport Trust

      Media and Screenshots

      Videos

      video-0

      4 Videos

      video-0

      1 Videos

      Top Alternatives to ArcGIS Survey123 and Snap Surveys in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ArcGIS Survey123 or Snap Surveys?
      ArcGIS Survey123 edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ArcGIS Survey123 and Snap Surveys offer a free trial?
      Neither ArcGIS Survey123 nor Snap Surveys currently lists a free trial.
      What is the starting price of ArcGIS Survey123 vs Snap Surveys?
      ArcGIS Survey123 starts at Contact for pricing. Snap Surveys starts at Contact for pricing.
      What are the top alternatives to ArcGIS Survey123?
      Top alternatives to ArcGIS Survey123 include SurveyMonkey, Checkbox Survey, SmartSurvey, QuestionPro, SurveyMethods.
      What are the top alternatives to Snap Surveys?
      Top alternatives to Snap Surveys include SurveyMonkey, SmartSurvey, QuestionPro, SurveySparrow, SurveyNuts.

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