Amwell vs eMedicalPractice vs NextGen Healthcare EHR vs Athenahealth EHR Comparison
Amwell
Starting at Contact for pricing
- Individuals
- Large Enterprises
Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features include both computerized and manual…
eMedicalPractice
Starting at $199
- Large Enterprises
- Medium Business
eMedicalPractice is a powerful and cost-effective solution for streamlining medical approaches by integrating EHR, Telemedicine, RCM, Clearinghouse, Patient Portal and Practice Management functionalities. The innovative…
NextGen Healthcare EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored for practices of all sizes, it o…
Athenahealth EHR
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation enabling users to excel in providing q…
Amwell leads on user satisfaction with a 3.3-star rating across 2,124 reviews.
Amwell vs eMedicalPractice vs NextGen Healthcare EHR vs Athenahealth EHR — at a glance
| Feature | Amwell | eMedicalPractice | NextGen Healthcare EHR | Athenahealth EHR |
|---|---|---|---|---|
| Rating | 3.3 / 5 | — | — | 3.3 / 5 |
| Reviews | 2,124 | — | — | 26 |
| Starting price | Contact for pricing | $199 | Contact for pricing | Contact for pricing |
| Free trial | No | No | No | No |
| Free version | No | No | No | No |
| Best for | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Telemedicine Software | EHR Software | EHR Software | EHR Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — | — | — |
| Support modes | Business Hours | Online | Online | Online |
| Certifications | SOC 2, HIPAA, GDPR | SOC 2, HIPAA, GDPR | SOC 2, HIPAA | SOC 2, HIPAA, GDPR |
| Data residency | US | US | Global | US |
Key differences between Amwell and eMedicalPractice
- Pricing: eMedicalPractice starts at $199. Amwell pricing is not publicly listed.
- Target audience: Amwell is built for Individuals and Large Enterprises, while eMedicalPractice targets Large Enterprises and Medium Business.
- Deployment: Amwell supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; eMedicalPractice supports SaaS/Web/Cloud.
Compare Amwell vs eMedicalPractice vs NextGen Healthcare EHR vs Athenahealth EHR — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Telemedicine Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for medium to large healthcare organizations needing integrated telemedicine tools.
- You require a telemedicine platform combining computerized and manual diagnosis by licensed U.S. physicians.
- You want integrated patient monitoring features like blood pressure and weight scale tracking within the app.
- You value a simple, intuitive interface that mimics face-to-face physician visits.
- You are a small clinic without existing telemedicine infrastructure or limited budget transparency.
- You need a solution with clearly published pricing and consistently high user satisfaction ratings.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Amwell typically suits Individuals and Large Enterprises. eMedicalPractice tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Amwell telemedicine software is one of the new and advanced apps on the market with a simple intuitive interface that is comparable to a face-to-face physician visit. Amwell features ... Read More about Amwell | eMedicalPractice is a powerful and cost-effective solution for streamlining medical approaches by integrating EHR, Telemedicine, RCM, Clearinghouse, Patient Portal and Practice Management ... Read More about eMedicalPractice | NextGen Healthcare EHR is a robust, cloud-based electronic health record platform designed to streamline clinical, operational, and revenue workflows in ambulatory care settings. Tailored ... Read More about NextGen Healthcare EHR | Athenahealth EHR is designed to make it easy for medical professionals to stay ahead of industry changes and maintain exceptional care. This software provides accurate documentation ... Read More about Athenahealth EHR |
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Spotsaas ScoreWhat's this? ↗ | 9.6/10 | Not Available | Not Available | Not Available |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | Medium BusinessLarge Enterprises | 2 – 200 Employees | 50 – 1,000+ Employees | 5–50 Employees |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- AI‑Accelerated Documentation: ScribeSync AI listens during visits and auto-generates SOAP notes in under a minute, saving clinicians up to 2–3 hours daily
- All‑In‑One Practice Management: Unified workflows across appointment scheduling, EHR charting, patient portal, telemedicine, billing, clearinghouse, and analytics streamline operations in one cloud platform .
- Customizable and Cost‑Effective: Offers template flexibility and affordable licensing (~$199/month) plus tiered RCM options, making it adaptable to small to mid‑sized practices .
- Comprehensive feature-rich platform: Includes patient portal, specialty-specific workflows, practice management, e‑prescribing, and revenue cycle management—all under one cloud-based system.
- Customizable and scalable: Highly adaptable templates, smart phrases, and specialty modules make it a solid fit for diverse healthcare settings from outpatient to hospitals.
- Integrated patient engagement & mobility: Secure messaging, appointment management, mobile access, and population health tools improve patient experience and provider efficiency.
- Integrated billing and scheduling: Athenahealth provides seamless integration between billing, scheduling, and clinical documentation, streamlining administrative tasks and reducing errors.
- Cloud-based accessibility: Being a cloud-based platform, Athenahealth allows healthcare providers to access patient records and manage workflows remotely, enhancing flexibility and continuity of care.
- Regulatory compliance support: The system is designed to help practices comply with healthcare regulations, including HIPAA, by incorporating necessary features such as secure messaging and audit trails.
Best fit
No best-fit guidance available yet.
- 2 – 200 Employees
- Ambulatory Care, Family Medicine, Urgent Care, Specialty Clinics, Telemedicine Providers
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Clinical Coordinators, Health IT Administrators
- 50 – 1,000+ Employees
- Healthcare, Ambulatory Care, Specialty Clinics, Community Hospitals, Group Practices
- Physicians, Nurse Practitioners, Practice Managers, Medical Billers, Health IT Staff, Care Coordinators
- 5–50 Employees
- General Medical Practices, Family Medicine, Internal Medicine, Pediatrics, Multispecialty Clinics
- Physicians, Medical Assistants, Practice Managers, Billing Specialists, IT Support Staff
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Fewer advanced options like templated slots, multi-provider coordination, or resource-specific bookings.
- While responsive via web, full mobile apps are minimal—less than some competing platforms.
- May struggle connecting smoothly to highly specialized or older third-party systems.
- The interface requires significant time to master, especially for users transitioning from more intuitive platforms.
- Tasks like rescheduling appointments often involve multiple steps, increasing administrative burden.
- Users report delays and system sluggishness—sometimes exacerbated by server load or internet bandwidth issues.
- While Athenahealth offers some degree of customization, many users find it insufficient for tailoring workflows and templates to specific practice needs. This limitation can hinder efficiency and adaptability.
- Users have reported instances of system lag and slow loading times, which can disrupt clinical workflows and reduce productivity.
- The platform's complexity necessitates comprehensive training for staff, which can be time-consuming and may temporarily disrupt practice operations.
Software Demo
Demo |  Amwell has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Amwell, eMedicalPractice, NextGen Healthcare EHR and Athenahealth EHR Compare on Features?
Total Features | 9 Features | 11 Features | 9 Features | 7 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amwell, eMedicalPractice, NextGen Healthcare EHR and Athenahealth EHR on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page | Pricing information not available |  |  | Pricing information not available |
Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
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HIPAA | ✓ Yes | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Amwell vs eMedicalPractice vs NextGen Healthcare EHR User Reviews & Rating Comparison
User Ratings | 3.3 (based on 2124 reviews) | No reviews available for the product | No reviews available for the product | |
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Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment User sentiment is mixed with appreciation for ease of use but concerns about pricing and feature limitations. What buyers like
Common complaints
| What buyers like
Common complaints
| What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed across 30 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. |  Vision Care  KATZEN EYE GROUP  Otis R. Bowen Center for Human Services | No Customers information available. |
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Media and Screenshots
Screenshots | No screenshots available. | No screenshots available. |
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Videos | No videos available. |  2 Videos |
Alternatives
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amwell or eMedicalPractice?
- Amwell edges out the other on user ratings (3.3 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Amwell and eMedicalPractice offer a free trial?
- Neither Amwell nor eMedicalPractice currently lists a free trial.
- What is the starting price of Amwell vs eMedicalPractice?
- Amwell starts at Contact for pricing. eMedicalPractice starts at $199.
- What are the top alternatives to Amwell?
- Top alternatives to Amwell include Chiron Health, 1upHealth, Mend, eVisit, VCDoctor.
- What are the top alternatives to eMedicalPractice?
- Top alternatives to eMedicalPractice include NextGen Healthcare EHR, Athenahealth EHR, Vaxi Buddy, PrognoCIS, 75Health EHR.