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Compare Aircall vs Gong

Aircall - Contact Center Operations Software
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Gong - Conversation Intelligence Software
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Overview

Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

Gong is a powerful software designed to assist businesses with managing their remote sales teams and deals. Its Revenue Intelligence technology helps users identify which deals are genuine, ... Read More

Entry Level Pricing
  • Starts from $30
  • Not Available
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $30
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        782

        Very Good

        64

        Good

        12

        Poor

        8

        Terible

        31

        Excellent

        2554

        Very Good

        294

        Good

        23

        Poor

        1

        Terible

        5

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Gong has been a game-changer for how we manage and scale our sales operations. Its Revenue Intelligence capabilities give us a laser-focused view into deal health, helping prioritize efforts that ...Read more

        Pros and Cons
        • Gong’s cutting-edge Revenue Intelligence system gives sales teams a clear view into which deals are truly progressing, minimizing guesswork and improving forecasting accuracy.

        • It records and analyzes sales calls in depth, offering valuable insights into team performance and customer sentiment.

        • By identifying top-performing rep behaviors, Gong enables managers to coach team members using proven strategies, promoting consistent growth.

        • The platform helps align product offerings with current market demands, giving businesses a competitive edge.

        • For teams new to sales intelligence platforms, getting up to speed with all features and interpreting analytics might require significant time and training.

        • Some users may find Gong’s dashboards or reports less flexible for highly specific workflow needs.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Subsync

        Subsync

        Infinityn

        Infinityn

        KOHO

        KOHO

        Shopify

        Shopify

        Dropbox

        Dropbox

        ADP

        ADP

        Media and Screenshots

        Screenshots
        Activity Feed

        3 Screenshots

        Accounts

        3 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Aircall offers Free Trial, but Gong does not.

        Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Gong is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Aircall begins at $30/User/Month, while pricing details for Gong are unavailable.

        Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

        Some top alternatives to Gong includes SalesLoft, Conversica, ZoomInfo, Refract, VoiceLab, ZoomInfo Chat, Chorus, Convin and Zipteams.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].