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800.com vs INVOX Comparison

Last updated:

800.com

4.7(303 reviews)

Starting at $19 /Month

  • Large Enterprises
  • Medium Business

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics…

INVOX

4.9(51 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing efforts instantly on a single d…

INVOX leads on user satisfaction with a 4.9-star rating across 51 reviews.

800.com vs INVOX — at a glance

Feature800.comINVOX
Rating4.7 / 54.9 / 5
Reviews30351
Starting price$19 /MonthContact for pricing
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - iOSSaaS/Web/Cloud
APIAvailable—
Support modesBusiness Hours, OnlineOnline
Data residencyUSGlobal

Key differences between 800.com and INVOX

  • Pricing: 800.com starts at $19 /Month. INVOX pricing is not publicly listed.
  • Free trial: INVOX offers a free trial; 800.com does not.
  • User satisfaction: INVOX scores higher with a 4.9-star average.
  • Deployment: 800.com supports SaaS/Web/Cloud, Mobile - iOS; INVOX supports SaaS/Web/Cloud.

800.com vs INVOX — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

800.com - Inbound Call Tracking Software
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INVOX - Inbound Call Tracking Software
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800.com vs INVOX: Biggest differences

Start here before you go deeper into features.

800.com

Best for detailed inbound call tracking with competitive benchmarking analytics.

Choose if
  • You need highly detailed inbound call data for large or mid-sized teams.
  • You want built-in analytics to benchmark call performance against competitors.
  • You require insights into your largest accounts and sales opportunities.
Consider alternatives if
  • You are a freelancer or very small business with minimal call volume.
  • You lack dedicated staff to manage and analyze complex call data setups.

INVOX

Best for tracking inbound calls from both offline and online marketing channels.

Choose if
  • You need unified call data from diverse offline and online campaigns.
  • Your team requires a simple, cloud-based dashboard for instant marketing insights.
  • Your company runs frequent events like webinars, trade shows, or tele-seminars.
Consider alternatives if
  • Your business has low inbound call volume and limited offline marketing.
  • You require transparent pricing and extensive CRM or third-party integrations.

800.com: Best for detailed inbound call tracking with competitive benchmarking analytics. INVOX: Best for tracking inbound calls from both offline and online marketing channels.

Description

800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed ... Read More about 800.com

INVOX is a cloud-based call tracking application that automates call data by integrating simple HTML with call-tracking forms. This enables user to see the results of all inbound marketing ... Read More about INVOX

Entry Level Pricing

  • Starts from $19 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.67

(303)

4.9

(51)

Best Company Size

51-500 employees500+ employees
51-500 employees500+ employees
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How do 800.com and INVOX Compare on Features?

Total Features

3 Features

3 Features

Unique Features

No unique features

No unique features

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Compare 800.com and INVOX on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $19 , Billed Yearly
      • Not Available

      Pricing Plans

      • Personal

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Unlimited

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Pro

        • Extensions

        • Fax Number

        • Call Recording

        Show more +

      • Not Available

      Pricing Page

      800.com pricing
      INVOX pricing

      800.com vs INVOX: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      800.com vs INVOX Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US
      🌐 Global

      800.com User Reviews & Rating Comparison

      User Ratings

      4.9

      (based on 51 reviews)

      Rating Distribution

      296

      43

      10

      1

      6

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.

      What buyers like

      • Detailed call data
      • Analytics and benchmarking
      • Insight into key accounts

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Users generally express very high satisfaction with INVOX's call tracking accuracy and ease of use.

      What buyers like

      • Call tracking accuracy
      • Ease of integration
      • Dashboard clarity

      Common complaints

      • Pricing transparency
      • Limited integration options

      Pros and Cons

      • Highly detailed inbound call data and analytics

      • Ability to benchmark performance against competitors

      • Insightful reporting on largest accounts and opportunities

      • No publicly available pricing information

      • Potentially complex setup for smaller teams

      • Integrates offline and online call data into a single dashboard

      • Automates call data collection via simple HTML integration

      • Supports tracking across diverse marketing channels like webinars and trade shows

      • Pricing details are not publicly available, requiring sales contact

      • Limited information on advanced customization or integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used 800.com or INVOX? Tell buyers what actually differs.

      800.com and INVOX Customers

      Customers

      Linkedin

      Linkedin

      Zendesk

      Zendesk

      Akamai

      Akamai

      Alymedia

      Alymedia

      Canopy

      Canopy

      Conversion

      Conversion

      Top Alternatives to 800.com and INVOX in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, 800.com or INVOX?
      INVOX edges out the other on user ratings (4.9 vs 4.7). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do 800.com and INVOX offer a free trial?
      INVOX offers a free trial. 800.com does not.
      What is the starting price of 800.com vs INVOX?
      800.com starts at $19 /Month. INVOX starts at Contact for pricing.
      What are the top alternatives to 800.com?
      Top alternatives to 800.com include Jet Interactive, CallGear, TeleCapture, Call Sumo, Phonexa.
      What are the top alternatives to INVOX?
      Top alternatives to INVOX include ResponseTap, WildJar, Telmetrics, Call Box, Mediahawk.