3CX vs RingCentral Contact Center Comparison
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
RingCentral Contact Center
Starting at Contact for pricing
- Freelancers / Consultants
- Large Enterprises
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an accou…
3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.
3CX vs RingCentral Contact Center — at a glance
| Feature | 3CX | RingCentral Contact Center |
|---|---|---|
| Rating | 4.5 / 5 | 3.7 / 5 |
| Reviews | 626 | 105 |
| Starting price | $175 /Year | Contact for pricing |
| Free trial | No | No |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Contact Center Operations Software | Auto Dialer Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac |
| API | — | Available |
| Support modes | — | 24/7 (Live rep), Business Hours, Online |
| Certifications | GDPR | SOC 2, HIPAA, GDPR, ISO 27001 |
| Data residency | Global | Global |
Key differences between 3CX and RingCentral Contact Center
- Pricing: 3CX starts at $175 /Year. RingCentral Contact Center pricing is not publicly listed.
- Target audience: 3CX is built for Large Enterprises and Medium Business, while RingCentral Contact Center targets Freelancers / Consultants and Large Enterprises.
- User satisfaction: 3CX scores higher with a 4.5-star average.
- Deployment: 3CX supports SaaS/Web/Cloud; RingCentral Contact Center supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
3CX vs RingCentral Contact Center — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Talk to an expert Talk to an expert |
Free PDF comparison
Download this 3CX vs RingCentral Contact Center comparison
Get the full side-by-side as a PDF — these picks plus the top Contact Center Operations Software tools, with verified ratings, pricing and features.
- Side-by-side on pricing, features & ratings
- Plus the category top 10, scored & ranked
- Emailed to you — no on-screen download
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Biggest differences
Start here before you go deeper into features.
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
Best for small to mid-sized remote contact centers needing flexible, multi-device calling.
- You operate a small or medium contact center with 1-500 employees.
- Your team requires easy remote accessibility and multi-device calling capabilities.
- You need customizable call features like IVR, call recording, and skillset management.
- Your enterprise demands highly reliable, dropout-free call quality.
- You rely heavily on advanced, fully functional mobile app features for your team.
3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs. RingCentral Contact Center: Best for small to mid-sized remote contact centers needing flexible, multi-device calling.
Description | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX | RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More about RingCentral Contact Center |
|---|---|---|
Entry Level Pricing |
|
|
Free Trial Availability |
|
|
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 1-50 employees51-500 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
- Independent advice — matched to your business
- Understand the tradeoffs before you talk to vendors
- Free 15-min call with a software advisor.
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
How do 3CX and RingCentral Contact Center Compare on Features?
Total Features | 5 Features | 8 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare 3CX and RingCentral Contact Center on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Pricing Option | ||
|---|---|---|
Starting From |
|
|
Pricing Plans |
|
|
Pricing Page |  |  |
Other Details
Organization Types supported |
|
|
|---|---|---|
Platforms Supported |
|
|
Modes of support |
|
|
API Support |
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | — | ✓ Yes |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | — | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | ✓ Yes |
Data Residency | 🌐 Global | 🌐 Global |
3CX User Reviews & Rating Comparison
User Ratings | ||
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate the platform's ease of use and remote connectivity, though call quality and mobile app limitations are common concerns. What buyers like
Common complaints
|
Pros and Cons |
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  7 Screenshots | No screenshots available. |
|---|---|---|
Videos | No videos available. |  2 Videos |
Top Alternatives to 3CX and RingCentral Contact Center in 2026
Alternatives |
|---|
Add another option to compare side by side
Search by product name to compare pricing, fit, and buyer feedback in one view.Compare similar software options
Related Blogs and Articles for Auto Dialer Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 3CX or RingCentral Contact Center?
- 3CX edges out the other on user ratings (4.5 vs 3.7). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 3CX and RingCentral Contact Center offer a free trial?
- Neither 3CX nor RingCentral Contact Center currently lists a free trial.
- What is the starting price of 3CX vs RingCentral Contact Center?
- 3CX starts at $175 /Year. RingCentral Contact Center starts at Contact for pricing.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
- What are the top alternatives to RingCentral Contact Center?
- Top alternatives to RingCentral Contact Center include Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer.