3CX vs EnableX vs CometChat Comparison
3CX
Starting at $175 /Year
- Large Enterprises
- Medium Business
3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in th…
EnableX
Starting at Contact for pricing
- Free Trial
- Individuals
- Large Enterprises
EnableX is an innovative developer of cloud communication platforms that provide organizations with powerful actionable data in real time. The software solutions stand out by offering SMS and Voice access via the web. Th…
CometChat
Starting at $149 /Month
- Large Enterprises
- Medium Business
CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst co-workers using mobile phones, desk t…
3CX leads on user satisfaction with a 4.5-star rating across 626 reviews.
3CX vs EnableX vs CometChat — at a glance
| Feature | 3CX | EnableX | CometChat |
|---|---|---|---|
| Rating | 4.5 / 5 | 4.2 / 5 | 4.5 / 5 |
| Reviews | 626 | 126 | 204 |
| Starting price | $175 /Year | Contact for pricing | $149 /Month |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Cloud Communication Platforms | Cloud Communication Platforms |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | Available | Available |
| Support modes | — | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2, HIPAA, GDPR |
| Data residency | Global | Global | Global |
Key differences between 3CX and EnableX
- Pricing: 3CX starts at $175 /Year. EnableX pricing is not publicly listed.
- Free trial: EnableX offers a free trial; 3CX does not.
- Target audience: 3CX is built for Large Enterprises and Medium Business, while EnableX targets Individuals and Large Enterprises.
- User satisfaction: 3CX scores higher with a 4.5-star average.
- Deployment: 3CX supports SaaS/Web/Cloud; EnableX supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare 3CX vs EnableX vs CometChat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for flexible, cloud or on-premise contact center solutions for SMBs.
- You need a hybrid deployment option combining cloud and on-premise setups.
- Your team values an intuitive interface with advanced softphone capabilities.
- You operate a small to medium-sized customer support, sales, or IT helpdesk center.
- Your organization requires highly customized, enterprise-level telephony integrations.
- You lack readiness for cloud or on-premise infrastructure deployment.
Best for scalable, customizable cloud communication with real-time data insights.
- You need flexible SMS and Voice communication accessible via the web.
- Your team includes developers or IT staff capable of medium complexity integration.
- You want real-time actionable data to optimize customer support or telecom services.
- You require an out-of-the-box, no-code communication solution with minimal setup.
- Your organization lacks technical resources to handle integration and customization.
Best for simple, cross-platform communication in small to medium businesses.
- You need a straightforward, easy-to-use communication tool for teams under 1000 employees.
- Your business requires unified voice, text, and data messaging across mobile and desktop devices.
- You want a sleek interface that supports remote workforce and internal collaboration seamlessly.
- Your organization demands extensive customization and advanced integration capabilities.
- You require on-premise deployment or fully transparent, predictable pricing models.
3CX: Best for flexible, cloud or on-premise contact center solutions for SMBs. EnableX: Best for scalable, customizable cloud communication with real-time data insights.
Description | 3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can ... Read More about 3CX | EnableX is an innovative developer of cloud communication platforms that provide organizations with powerful actionable data in real time. The software solutions stand out by offering SMS ... Read More about EnableX | CometChat is a cloud communication platform designed for small to medium businesses. CometChat offers users the ability to engage in voice, text messaging and data transfers amongst ... Read More about CometChat |
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User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessLarge Enterprises | 11-500 employees501-1000 employees |
Get pricing help | Get pricing help |
Software Demo
Demo |  3CX has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do 3CX, EnableX and CometChat Compare on Features?
Total Features | 0 Features | 20 Features | 0 Features |
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Unique Features | No features | No unique features | No features |
Get Quote | Get Quote |
Compare 3CX, EnableX and CometChat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | — |
GDPR | ✓ Yes | — |
ISO 27001 | — | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
3CX vs EnableX User Reviews & Rating Comparison
User Ratings | |||
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Rating Distribution | |||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally rate 3CX highly for its flexible deployment and user-friendly interface, though some desire clearer pricing and more advanced features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with users appreciating flexibility and real-time data, tempered by concerns over pricing transparency and setup complexity. What buyers like
Common complaints
| Buyer sentiment Users generally appreciate CometChat's ease of use and cross-platform capabilities but note concerns about pricing transparency and limited advanced features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Samsung  Infosys  Wipro | No Customers information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  4 Screenshots |
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Videos | No videos available. |  1 Videos |
Alternatives
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, 3CX or EnableX?
- 3CX edges out the other on user ratings (4.5 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do 3CX and EnableX offer a free trial?
- EnableX offers a free trial. 3CX does not.
- What is the starting price of 3CX vs EnableX?
- 3CX starts at $175 /Year. EnableX starts at Contact for pricing.
- What are the top alternatives to 3CX?
- Top alternatives to 3CX include uContact, Call Center Studio, RingCentral Office, Dialpad Contact Center, VCC Live.
- What are the top alternatives to EnableX?
- Top alternatives to EnableX include CometChat, Zoom, CloudTalk, 3CX, Voximplant.