List of Help Desk Software

Product Description

EV Self Help is an innovative knowledge management platform designed to empower users to solve problems on their own. Take advantage of employee self-service software with the ability to upload multimedia and documents, such as pictures and videos, to ensure an engaging experience. Plus, ...

Product Description

Introducing Wavity Help and Service Desk - the helpdesk solution that enables users to simplify their workflow and obtain the best performance from each team member. Wavity enables you to take control of how analytics and results are viewed, as it permits you to specify metrics upfront. This ...

Product Description

CustomerWise is a customer service ticket system that makes it easy to respond and track requests and bug and support tickets. Use it to get and stay organized, plus share data with the people who need it most for fast response times. CustomerWise integrates with any existing help desk or issue ...

Product Description

SupportCenter is a highly flexible ITIL based helpdesk solution that provides an excellent basis for the management of the IT Service Desk, whether in SMB or Enterprise organizations. SupportCenter offers powerful features like Single Sign On, Chat Support, Mobile Support, Remedy to ServiceNow ...

Product Description

Pythia is the ultimate solution for delivering superior customer service. Our AI-driven platform offers support agents enhanced tools to optimize their customer interaction and power ticket analytics. Features like macro usage and advanced categorization options make it easy to filter and ...

Product Description

eGain offers a comprehensive Help Desk Software. Each of the applications are built around a visual service desk that provides an intuitive way for agents to handle customer requests while delivering the best Help Desk experience possible. The eGain mail software solution is an affordable, ...

Product Description

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...

Product Description

Complaints Pro is a robust, easy-to-use customer support software available. The software helps to easily manage organization's customer service requests, knowledge base, quotations, tickets, reports, and more. Manage customers online, or connect to back office applications, including ...

Product Description

Chorally is built upon open-source technology and is designed to make online help desk as simple as possible. Plus, developers taken the time to make sure all the data is always backed up; it uses commercial grade Apache Cassandra for an enterprise-quality database and ElasticSearch for full ...

Product Description

Introducing Fernand, a revolutionary productivity solution that is set to redefine the way you work. With the tagline "The fastest, calmest customer support," Fernand delivers unparalleled efficiency and speed in completing tasks, ensuring a seamless workflow experience. This cutting-edge tool ...

Product Description

IncognitoDesk allows clients to remain anonymous while seeking help for their problems, providing them with total convenience. With this product, users will be able to contact their clients before they reach the point of crisis. IncognitoDesk can aid in fulfilling regulatory obligations while ...

Product Description

Aptedge is a revolutionary AI-driven solution that harnesses the power of Generative Pre-trained Networks (GPT) to revolutionize customer care. By consolidating knowledge systems and speeding up case resolution times, Aptedge allows companies to optimize their support operations and cut costs. ...

Product Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...

Product Description

Ticksy is the Help Desk Software that helps companies manage their online presence in the best possible way. With it, user will be able to help customers directly when they can't use their product right away, which in turn will only improve brand image in the eyes of clients. Also, the software ...

Product Description

Experience the future of customer support with Inline Help! Revolutionize the way you interact with your customers by answering their questions even before they ask. This cutting-edge solution seamlessly transforms your knowledge base into a proactive support system, delivering unparalleled ...

Product Description

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

Product Description

Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects of the customer service experience. By automating tasks, automatically creating call and ticket tracking ...

Product Description

Jatana AI is an intelligent Helpdesk service that helps business more efficiently and usefully. Contact support 24/7 with helpdesk software, chat with employees on-site or on the phone, and generate reports of all chat conversations. User can easily add, collaborate and store chats. And more: ...

Product Description

HelpHub is a powerful AI-based software designed for managing knowledge base containing unique and original content. Enhance your content with drag-n-drop editor function and personalize it with logo, favicon, your choice of color scheme, and domain name. With this tool, collaboration within ...

Product Description

SAHO Complaint Desk is a streamlined multilevel platform that simplifies problem-solving and resolution. Instantly log and track complaints while leveraging specialized agents and managers for faster, more effective solutions. With clean user experience and powerful reporting tools, quickly ...