7.6
SpotScore
Complaints Pro Reviews in August 2026: User Ratings, Pros & Cons
Empower Your Customer Service Efforts.
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Starts from $500 / Month
Complaints Pro Reviews & Ratings
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Spotsaas Editor’s POV
Complaints Pro is a customer support software designed for managing service requests and integrating with existing systems. Before shortlisting, verify that its ticketing workflow matches your team's process—the platform works best for organizations with straightforward support queues rather than complex multi-channel routing. Check integration compatibility ...Read more
Complaints Pro pros and cons
Easy to use
Full ticket management
Integrates with back office
Knowledge base functionality
Can be overwhelming for new users
Limited customization options
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Showing 1-10 out of 10
RF
Ruthe F
12/24/23
"Lead to rushed and unsatisfactory resolutions"
What do you like best about Complaints Pro? Complaints Pro comes with a price tag. It does not justify its cost. It is encountering glitches this tool provides poor functionality in terms of effortless data storage and retrieval.
AU
Anonymous User
12/18/23
"Customer Feedback: Key Solution from Complaints Pro"
What do you like best about Complaints Pro? Our business mainly depends of Feedback. We need to do survey before we organise any training. This will provide us the market demand to go ahead with the training. After the training, we take feedback fro our clients to retain and build long relationships. Complaints Pro provided timely features which automated our critical process, saving time and reduing risks.
RA
Ruth A
12/16/23
"A poor and less user friendly Solution"
What do you like best about Complaints Pro? Complaints Pro has a higher cost and does not justify its price. It is encountering a few problems it proves to be a hectic tool, for managing and monitoring complaints. The drawback is that its support is not available during online business hours.
AU
Anonymous User
09/12/23
"Best in class complaints management solution"
What do you like best about Complaints Pro? The team are so easy to work with and the solution is best in class in Australia What do you dislike about Complaints Pro?
RJ
Rodrick J
11/08/22
"Great Product"
What do you like best about Complaints Pro? I like the fact it compiles all of our complaints in one place. What do you dislike about Complaints Pro?
AU
Anonymous User
01/14/22
"Complaints Pro review"
What do you like best about Complaints Pro? It's very user friendly and easy to use for every person who is not so technically sound also. Very convenient for every type of business and is very compatible for all companies or departments
AU
Anonymous User
11/26/21
"Very useful app, provides enough space"
What do you like best about Complaints Pro? Its easy to use, and user friendly. It doesn't makes you wait like other complaint cloud apps What do you dislike about Complaints Pro?
AU
Anonymous User
11/09/21
"Complaint pro"
What do you like best about Complaints Pro? Easy interface and user friendly platform What do you dislike about Complaints Pro?
FK
Fadi K
09/27/21
"Listen to your customers"
What do you like best about Complaints Pro? It is a cloud software whose main feature is handling customer complaints timely and efficiently. It produces customer insights giving a broader knowledge to improve your products and services.
JH
James H
09/13/19
"Keeps us within regulations"
What do you like best about Complaints Pro? Complaints pro has been useful in keeping our complaints in one place and maintaining our compliance What do you dislike about Complaints Pro?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].