The Help Desk software industry has grown and evolved rapidly in the past decade. Small businesses are looking for help desk software because it gives them a head start when it comes to managing their company? customer support. Help Desk software also plays a major role in companies dealing with... Read more
Researched and Edited by Rajat Gupta
Last updated: May 2025
Researched and Edited by Rajat Gupta
Last updated: May 2025
Common Features
Ticket Management
Knowledge Base
Alerts (Escalation)
Live Chat
+ 34 more
Unique Features
Marketing Automation
Invoice History
Kanban Board
Issue Management
+ 51 more
Pricing
66% Software offers Free Trial
20% Software offers Freemium
Featured Product
Showing 81-100 out of 161
8.3
Spot Score
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Product Description
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
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Free Trial available
Starts from $79/Month when Billed Yearly
8.3
Spot Score
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Product Description
Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full support capabilities. Adereso Helpdesk is also extremely easy to deploy, manage and maintain. Adereso ...
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Free Trial available
Starts from $41/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage customers such as auto-assign problems, customizable workflows, and an intuitive interface with help desk ...
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Free Trial available
HelpdeskEddy offers custom pricing plan
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
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Starts from $9/Month
8.3
Spot Score
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Product Description
Due.work is a task management software that helps teams work together to get stuff done. It incorporates basic features of task management software along with specific features to manage smaller projects.It is a task management system that replaces the commonly used email inbox with tasks, ...
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Starts from $49/Month, also offers free forever plan
8.2
Spot Score
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Product Description
Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. ...
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Free Trial available
Starts from $24/Month
8.2
Spot Score
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Product Description
Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...
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Free Trial available
Simplydesk offers custom pricing plan
8.2
Spot Score
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Product Description
Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...
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Free Trial available
Starts from $19/Year, also offers free forever plan
8.2
Spot Score
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Product Description
Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...
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Free Trial available
Starts from $8/User/Month when Billed Yearly
8.2
Spot Score
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Product Description
UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...
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Free Trial available
Starts from $45/Month
8.2
Spot Score
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Product Description
Plumsail HelpDesk is a web based application used to track customer support requests in an easy-to-use, intuitive interface. It's simple to use, so the team members can focus on providing the best customer service. The software helps to manage the IT tickets from the website including Windows, ...
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Plumsail HelpDesk offers custom pricing plan
8.2
Spot Score
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Product Description
The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features include what users expect from a help desk application as well as much more: multi-tasking, queue control, ...
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Free Trial available
Starts from $29/Month, also offers free forever plan
8.2
Spot Score
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Product Description
Ameyo Fusion CX is help desk software that allows to offer technical support, customer service or user assistance through website or existing intranet. It includes all the features user would expect from a leading help desk, including bug tracking, product knowledge management, agents and ...
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Ameyo Fusion CX offers custom pricing plan
8.1
Spot Score
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Product Description
Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...
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Free Trial available, Try Now
Starts from $8.00/user / month when Billed Yearly
8.1
Spot Score
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Product Description
Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...
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Free Trial available
Starts from $26/Month when Billed Yearly
8.1
Spot Score
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Product Description
Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...
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Free Trial available
Starts from $79/Month when Billed Yearly
8.1
Spot Score
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Product Description
EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...
Read more8.1
Spot Score
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Product Description
Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...
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Free Trial available
Starts from $15/User/Month
8.0
Spot Score
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Product Description
Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...
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Free Trial available
Starts from $120/Month
8.0
Spot Score
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Product Description
Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...
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Free Trial available
Starts from $19/Month
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].