spotsaas-logo
Get Listed

List of Help Desk Software

What is Help Desk Software?

The Help Desk software industry has grown and evolved rapidly in the past decade. Small businesses are looking for help desk software because it gives them a head start when it comes to managing their company? customer support. Help Desk software also plays a major role in companies dealing with...  Read more

page-author

Researched and Edited by Rajat Gupta

Last updated: May 2025

Help Desk Software overview

Read buyer's guide
page-author

Researched and Edited by Rajat Gupta

Last updated: May 2025

Common Features

  • Ticket Management

  • Knowledge Base

  • Alerts (Escalation)

  • Live Chat

+ 34 more

Unique Features

  • Marketing Automation

  • Invoice History

  • Kanban Board

  • Issue Management

+ 51 more

Pricing

  • 66% Software offers Free Trial

  • 20% Software offers Freemium

Featured Product

Filter results

Sort by :

Recommended
Sponsored
Score
Rating
Alphabetical

Features

+ Show 83 more

I'm looking for Help Desk Software that is:

Share this page

Showing 81-100 out of 161

to-rated

List of the Top Help Desk Software as of May 2025

8.3

Spot Score

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

Request a Quote

Add to compare

Product Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

Read more

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.3

Spot Score

Adereso Helpdesk - Help Desk Software

Adereso Helpdesk

Streamline support processes for exceptional customer service.

Request a Quote

Add to compare

Product Description

Adereso Helpdesk is the help desk software for small and medium sized help desks. Adereso is an affordable, easy to use system that will quickly get IT department up and running with full support capabilities. Adereso Helpdesk is also extremely easy to deploy, manage and maintain. Adereso ...

Read more

Pricing

Free Trial available

Starts from $41/User/Month when Billed Yearly

8.3

Spot Score

HelpdeskEddy - Help Desk Software

HelpdeskEddy

Boost your customer service with HelpdeskEddy.

Request a Quote

4.5

(2)

Add to compare

Product Description

HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage customers such as auto-assign problems, customizable workflows, and an intuitive interface with help desk ...

Read more

Pricing

Free Trial available

HelpdeskEddy offers custom pricing plan

8.3

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

Request a Quote

1.8

(4)

Add to compare

Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

Read more

Pricing

Starts from $9/Month

8.3

Spot Score

due.work - Help Desk Software

due.work

Efficient team task management made easy.

Request a Quote

4.6

Add to compare

Product Description

Due.work is a task management software that helps teams work together to get stuff done. It incorporates basic features of task management software along with specific features to manage smaller projects.It is a task management system that replaces the commonly used email inbox with tasks, ...

Read more

Pricing

Starts from $49/Month, also offers free forever plan

8.2

Spot Score

Wix Answers - Help Desk Software

Wix Answers

Simplify customer support with AI-powered efficiency.

Request a Quote

4.1

(18)

Add to compare

Product Description

Wix Answers is the only single customer support platform designed to organize and simplify the agent-client interaction. All real-time and offline requests can be conveniently tracked and managed in just one spot, to allow agents to navigate quickly between conversations without friction. ...

Read more

Pricing

Free Trial available

Starts from $24/Month

8.2

Spot Score

Simplydesk - Help Desk Software

Simplydesk

Streamlining asset management, made simple.

Request a Quote

Add to compare

Product Description

Simplydesk helps you manage servicedesks, IT assets, network inventories, and movable assets in a safe and simple manner. This cloud-based platform allows access to the latest features, along with hostings, backups, updates, and email assistance in secure data centers based in France and ...

Read more

Pricing

Free Trial available

Simplydesk offers custom pricing plan

8.2

Spot Score

Revelation helpdesk - Help Desk Software

Revelation helpdesk

Efficient support for happy customers.

Request a Quote

4.5

(4)

Add to compare

Product Description

Revelation is a knowledge base and help desk software. With its help desk ticketing system, user will get customer support that is streamlined, consistent and documented. The knowledge base features integrated access to the customer information in databases, while the easy-to-use ticket ...

Read more

Pricing

Free Trial available

Starts from $19/Year, also offers free forever plan

8.2

Spot Score

Keeping - Help Desk Software

Keeping

Efficiently manage and resolve customer issues with Keeping.

Request a Quote

4.5

(41)

Add to compare

Product Description

Keeping is a help desk software application, created for service provider organizations to use on the front lines of their businesses. It enables them to assign tickets to ticket agents, classify tickets into queues or departments, track all interactions that take place before, during and after ...

Read more

Pricing

Free Trial available

Starts from $8/User/Month when Billed Yearly

8.2

Spot Score

UseDesk - Help Desk Software

UseDesk

Streamline customer support with UseDesk.

Request a Quote

5.0

(4)

Add to compare

Product Description

UseDesk is a computer software used for establishing and maintaining a helpdesk system. A helpdesk system allows customers to submit questions and get help with their computer problems from the comfort of their homes. If customers want to get instant access to customer service team, UseDesk ...

Read more

Pricing

Free Trial available

Starts from $45/Month

8.2

Spot Score

Plumsail HelpDesk - Help Desk Software

Plumsail HelpDesk

Streamline customer support with ease.

Request a Quote

4.9

(20)

Add to compare

Product Description

Plumsail HelpDesk is a web based application used to track customer support requests in an easy-to-use, intuitive interface. It's simple to use, so the team members can focus on providing the best customer service. The software helps to manage the IT tickets from the website including Windows, ...

Read more

Pricing

Plumsail HelpDesk offers custom pricing plan

8.2

Spot Score

eStreamDesk - Help Desk Software

eStreamDesk

Streamline your customer support with eStreamDesk.

Request a Quote

4.5

(4)

Add to compare

Product Description

The eStreamDesk help desk ticketing system is a simple, elegant and highly functional piece of software offering a multitude of functionality to the customer service organization. Features include what users expect from a help desk application as well as much more: multi-tasking, queue control, ...

Read more

Pricing

Free Trial available

Starts from $29/Month, also offers free forever plan

8.2

Spot Score

Ameyo Fusion CX - Help Desk Software

Ameyo Fusion CX

Efficiently serve your customers with Ameyo Fusion CX.

Request a Quote

2.8

(3)

Add to compare

Product Description

Ameyo Fusion CX is help desk software that allows to offer technical support, customer service or user assistance through website or existing intranet. It includes all the features user would expect from a leading help desk, including bug tracking, product knowledge management, agents and ...

Read more

Pricing

Ameyo Fusion CX offers custom pricing plan

8.1

Spot Score

Pulsedesk

Pulsedesk

Streamline customer service with Pulsedesk.

Request a Quote

Add to compare

Product Description

Welcome to Pulsedesk, your reliable help desk software solution for delivering exceptional customer service. Our tagline says it all - Pulsedesk is your dependable ally in managing customer requests efficiently and effectively. Say goodbye to the hassle of juggling multiple channels - with ...

Read more

Pricing

Free Trial available, Try Now

Starts from $8.00/user / month when Billed Yearly

8.1

Spot Score

Slaask - Help Desk Software

Slaask

Streamlining customer service, one Slack at a time.

Request a Quote

Add to compare

Product Description

Slaask is a customer service app that offers untapped power to Slack users. With $100 in free credits available for one-time use, users can quickly and easily connect with customers and leads alike using a high quality platform. Conversations are easy to come by and thanks to the single ...

Read more

Pricing

Free Trial available

Starts from $26/Month when Billed Yearly

8.1

Spot Score

Elevio - Help Desk Software

Elevio

Efficient support, no matter the distance.

Request a Quote

4.8

(9)

Add to compare

Product Description

Elevio is a user-friendly help desk software that can be easily integrated with any business' existing user portal/account management software. Offering a dedicated server or hosted options, Elevio is an affordable way to finally provide fast and efficient customer support for enterprises. This ...

Read more

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.1

Spot Score

EngageBay Helpdesk System - Help Desk Software

EngageBay Helpdesk System

Streamline support and solve issues faster

Request a Quote

Add to compare

Product Description

EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...

Read more

8.1

Spot Score

Snappy - Help Desk Software

Snappy

Streamlining IT support for greater efficiency.

Request a Quote

Add to compare

Product Description

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, ...

Read more

Pricing

Free Trial available

Starts from $15/User/Month

8.0

Spot Score

Helpjuice - Help Desk Software

Helpjuice

Effortlessly improve customer service with Helpjuice.

Request a Quote

4.3

(50)

Add to compare

Product Description

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With Helpjuice, users can gain access to an intuitive search engine, as well as customize and integrate their ...

Read more

Pricing

Free Trial available

Starts from $120/Month

8.0

Spot Score

Emetti - Help Desk Software

Emetti

Stay connected and engaged with your customers.

Request a Quote

Add to compare

Product Description

Emetti Announce is a powerful changelog as a service that connects you with customers. Showcase your product updates and special promotions to stay abreast with your customers. Engage with them and increase your reach through social media. The easy-to-use software is designed to empower ...

Read more

Pricing

Free Trial available

Starts from $19/Month

Help Desk Software Buyer's Guide

How To Choose The Best Help Desk Software For 2025

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].