The customer is the most important part of any business. A customer's relationship with a company can make or break it, and for this reason, it is essential that businesses engage in customer service to ensure customer satisfaction. Customer Relationship Management (or CRM) tools have... Read more
Researched and Edited by Rajat Gupta
Last updated: May 2025
CRM Software overview
Researched and Edited by Rajat Gupta
Last updated: May 2025
Common Features
Contact Management
Customer Support
Marketing Automation
List Management
+ 105 more
Unique Features
Billing and Invoicing
Multi-Currency
Inventory Management
Customizable Invoices
+ 95 more
Pricing
54% Software offers Free Trial
19% Software offers Freemium
Featured Product
Showing 101-120 out of 503
8.5
Spot Score
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Product Description
eWay-CRM is a comprehensive Customer Relationship Management (CRM) and eCommerce solution that incorporates many important business functions such as inventory management, email marketing, order processing and fulfillment, billing and accounting
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Free Trial available, Try Now
Starts from $18/User/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Strong integration with Outlook and Excel, making it an essential tool for users who frequent these applications.
Intuitive and user-friendly interface, requiring minimal training for basic functions.
Highly customizable to meet diverse business needs and workflows.
Reliable tool for managing sales processes, project pipelines, and complex workflows with ease.
Slows down Outlook for some users, which can affect workflow efficiency.
The richness of features could be overwhelming for those with little experience.
8.5
Spot Score
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Product Description
Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information across all channels, Second CRM helps teams win more business and deliver a seamless shopping experience.
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Starts from $4.25/User/Month when Billed Yearly
Pros & Cons
Second CRM provides a single view of all customer data, improving decision-making and workflow.
Teams can work with a common language, enhancing collaboration and efficiency.
Quick access to contextually relevant information makes it easier to serve customers.
The software integrates data across multiple channels, ensuring a seamless customer experience.
Initial setup may be time-consuming for larger teams or businesses with complex workflows.
New users may experience a learning curve when first getting started with the platform.
8.5
Spot Score
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Product Description
OroCRM is CRM software especially tailored for small and medium enterprises. It is intended for individual and corporate clients who value high productivity and effectiveness, abundant functionality, and a unique feature set that combines the best of all available open source solutions into a ...
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OroCRM offers custom pricing plan
Pros & Cons
OroCRM is specifically designed for small and medium enterprises, making it a perfect fit for businesses with unique needs.
The platform offers a robust set of features aimed at enhancing efficiency and productivity for teams.
OroCRM combines the best open-source solutions, providing flexibility and customization options.
It integrates a wide range of functionalities, offering all-in-one CRM solutions for businesses.
With its rich feature set, there is a bit of a learning curve for new users.
The initial setup can be more complex compared to simpler CRM solutions.
8.5
Spot Score
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Product Description
Raynet CRM , is a customer relationship management software solution that can help you get closer to your customers. It helps you to manage all of your companies business processes, from customer marketing and sales to service delivery and support.
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Free Trial available, Try Now
Starts from $25/User/Month
Pros & Cons
Intuitive and user-friendly interface praised for its simplicity and clarity, even for non-technical users.
Excellent customer support that is responsive, helpful, and engaging, making users feel part of the community.
Powerful 360-degree customer view, providing a comprehensive history of client interactions and business processes.
Seamless integration with tools like Google Calendar, CMS, and invoicing systems, increasing efficiency and streamlining workflows.
Some users mention they do not fully utilize all the features, which may indicate a steeper learning curve for advanced functionalities.
Limited built-in automation for highly complex workflows compared to more robust competitors.
8.5
Spot Score
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Product Description
The LeadMaster CRM software is a cloud-based platform that makes the most of your sales force through a number of features and tools. With LeadMaster, you'll have access to extensive reporting tools, automated marketing campaigns for profitable lead management, and robust social media integration.
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Free Trial available
Starts from $15/User/Month
Pros & Cons
Exceptional email marketing and tracking features, enabling real-time monitoring of read emails and follow-ups.
Automated reporting functionality saves time and enhances decision-making.
Simple and intuitive user interface, making it easy to use even with minimal technical expertise.
Cost-effective solution packed with numerous features for lead management and CRM workflows.
Some users find the platform too basic or outdated compared to modern CRM solutions.
Initial setup and familiarity with feature-rich capabilities may feel overwhelming for new users.
8.5
Spot Score
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Product Description
InfoFlo is a powerful yet easy-to-use CRM software for small businesses. Designed to help your sales team effectively close deals, manage clients and follow up on leads, it comes packed with essential reports and tools that streamline the process of turning prospects into paying customers. With ...
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Free Trial available, Try Now
Starts from $30/Month
Pros & Cons
Intuitive and user-friendly interface, making it easy to adopt for non-technical users and small businesses.
Highly customizable and modular, allowing businesses to tailor features to suit their unique workflows and needs.
One-time purchase model with no recurring subscription fees, making it cost-effective for businesses.
Excellent customer support that is helpful, responsive, and provides training and technical assistance.
Limited mobile app availability, which reduces usability on smartphones and tablets.
Issues with consuming high system resources, requiring hardware upgrades for optimal performance.
8.5
Spot Score
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Product Description
CloudCC is a cloud based Customer Relationship Management (CRM) Software that takes care of day to day customer experience management. It's easy-to-use interface saves time, effort and resources. Integrated bug-tracking functionality makes sure no customer tickets go unattended. One click ...
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Free Trial available
Starts from $5/User/Month when Billed Yearly
Pros & Cons
Being cloud-based, CloudCC allows easy access from anywhere, enhancing remote collaboration.
The intuitive interface simplifies daily CRM tasks, saving time and effort for users.
The integrated bug-tracking feature ensures no customer tickets are overlooked, promoting better customer service
One-click access to notifications, tasks, and notes keeps users connected and informed in real time.
Analytics and reporting features may not be as advanced as other CRM solutions.
Integrating with third-party tools could be challenging for some businesses.
8.5
Spot Score
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Product Description
Barantum is a CRM software designed for easy use. It provides a complete solution for sales, marketing and customer support - all in one package. Barantum manages leads and customers, manages your schedules, sends you reminders and tasks you need to get done.
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Free Trial available, Try Now
Barantum CRM offers custom pricing plan
Pros & Cons
Barantum CRM integrates sales, marketing, and customer support all in one platform.
The user-friendly interface makes it simple for teams to adopt and start using quickly.
It offers efficient lead and customer management, streamlining interactions.
The built-in task and reminder system ensures important activities are never missed.
Barantum may not offer as much flexibility for users needing advanced customization.
Reporting tools may be too simple for organizations requiring in-depth analytics.
8.5
Spot Score
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Product Description
The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, dashboard reporting and more.
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Free Trial available, Try Now
Starts from $97/Month
Pros & Cons
Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.
24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.
Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.
Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.
Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.
Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.
8.5
Spot Score
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Product Description
Soffront CRM is a leading Customer Relationship Management solution for small corporations. It is very flexible while maintaining high stability and security of stored data. It allows to perform marketing campaigns, manage sales offers and track their statuses fully automatically.
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Starts from $15/Month
Pros & Cons
Highly user-friendly and intuitive, making it easy to adopt for individuals and teams with minimal technical expertise.
Comprehensive feature set including sales tracking, workflow management, and integrations (including phone), addressing diverse business needs.
Offers significant customization options for tailoring to specific organizational requirements.
Strong analytics capabilities, aiding in data-driven decision-making and enhanced sales performance.
Limited customization beyond standard features, potentially hindering businesses with niche needs.
Some users find it too simplistic or "cookie-cutter," lacking advanced functionalities found in competitors like Salesforce.
8.5
Spot Score
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Product Description
Clarity CRM is a superior Customer Relationship Management software designed to assist users in organizing and managing growing databases, in an easy-to-use and intuitive manner. Clarity CRM is easy to deploy and use. It uses the latest Microsoft technologies resulting in reliable, ...
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Starts from $39/User/Month
Pros & Cons
Customizable for unique business needs, even accessible for beginners.
Intuitive and user-friendly interface, simplifying daily tasks and operations.
Strong integration capabilities, particularly with email, enabling better communication workflows.
Significant support resources, including quick, knowledgeable, and hands-on customer service.
Lack of connectivity between modules, requiring manual data updates and increasing risk of discrepancies.
Automation features and streamlined functions could be improved for quicker, more effective usage.
8.5
Spot Score
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Product Description
BenchmarkONE is a comprehensive resource management and customer relations software application. It manages inquiries from prospects and customers, generates estimates & proposals, accepts input of orders, manages orders and fulfillment including scheduling & tracking shipments, and ensures ...
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Free Trial available, Try Now
Starts from $49/Month
Pros & Cons
Comprehensive and multifunctional, combining CRM, email marketing, and lead management in one platform, saving time and costs by eliminating the need for multiple tools.
Extremely user-friendly with an intuitive dashboard, drag-and-drop email builder, and minimal learning curve, making it accessible for non-developers and small teams.
Automates repetitive tasks like email marketing and follow-ups, improving productivity and business efficiency.
Excellent customer support and responsiveness, helping users resolve issues quickly and maximize platform features.
Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.
Some users find customer support availability inconsistent, particularly outside office hours or during urgent issues.
8.5
Spot Score
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Product Description
GoCRM is a web-based customer relationship management software. It includes various features to help users organize and manage their sales and marketing strategies. Managing your sales pipeline, scheduling appointments, managing contacts, and sending newsletters are all made easy with GoCRM's ...
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Free Trial available, Try Now
Starts from $39/User/Month
Pros & Cons
GoCRM is web-based, providing easy access from any device with an internet connection.
It offers effective tools to manage and track the sales pipeline, improving efficiency.
Scheduling appointments is simple and integrated into the system, streamlining workflows.
The software helps manage and organize customer contacts, improving customer relationship tracking.
Advanced users may find the features too basic for their needs.
The platform may lack integrations with some third-party tools, limiting its versatility.
8.5
Spot Score
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Product Description
EngageBay CRM is a Web-based application that helps you to organize your customer or client information. This easy-to-use Sales CRM software offers real-time communication between buyers and sellers, automated email marketing tools, detailed sales analytics, and more.
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Starts from $10.39/User/Month when Billed Yearly, also offers free forever plan
Pros & Cons
EngageBay CRM is web-based, making it easy to access from anywhere with an internet connection.
Offers real-time communication between buyers and sellers, enhancing engagement and customer experience.
Includes automated email marketing tools that save time and streamline campaigns.
Provides detailed sales analytics, helping businesses track performance and make data-driven decisions.
Some users may find the customization options to be somewhat restricted for advanced needs.
New users may need a little time to familiarize themselves with all the functionalities, especially for advanced tools.
8.5
Spot Score
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Product Description
Team 365 is a cloud based Contact Relationship Management (CRM) software. This CRM system helps you to keep track of your prospects, customers and contacts. It also helps you to organize projects, manage appointments and view reports. It has the powerful integration with Outlook for contact ...
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Free Trial available, Try Now
Pros & Cons
Team 365 is a cloud-based CRM, offering flexibility and access from anywhere, at any time.
Its seamless integration with Outlook simplifies contact management, calendar syncing, and task management.
Includes valuable tools for sales force automation such as case tracking, lead conversion, and sales campaign management.
Helps users organize projects and manage appointments, enhancing overall workflow efficiency.
Some users may find that customization options are limited compared to more advanced CRM solutions.
The user interface may feel outdated and not as modern or intuitive as some newer CRM platforms.
8.5
Spot Score
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Product Description
Cogmento CRM is search based cloud software, which enables you to automate your sales and marketing processes. It increases the performance of your sales force by simplifying routine activities, giving control over every lead that enters the sales process, and enabling your company to perform ...
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Cogmento CRM utilizes a search-based interface, making it easy to find information quickly and efficiently.
The platform automates sales and marketing processes, increasing productivity by streamlining routine tasks.
Offers complete control over each lead, from entry to conversion, enabling effective tracking and nurturing.
With its simple, intuitive interface, users can easily navigate and perform tasks without a steep learning curve.
Some users may find that the platform lacks the deep customization options needed for more complex business models.
The integration options may not be as extensive as other CRM platforms, potentially limiting functionality for businesses with specialized needs.
8.5
Spot Score
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Product Description
Teamgate is the leading Customer Relationship Management (CRM) software for small businesses. Teamgate provides an easy-to-use, feature rich platform to manage sales, marketing, customer service, inventory, project management and more. The platform includes fully integrated access to over 30 ...
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Free Trial available, Try Now
Starts from $9/User/Month when Billed Yearly
Pros & Cons
Teamgate offers an easy-to-use platform, making it accessible for small businesses without a steep learning curve.
It covers sales, marketing, customer service, inventory, and project management, providing an all-in-one solution
Teamgate’s automation features improve efficiency, reducing the time spent on repetitive tasks.
Seamlessly integrates with over 30 web-based applications, enhancing marketing automation, lead capture, and order processing.
With so many features, new users may initially find it overwhelming to navigate.
While customizable, the platform may not offer the depth of customization needed for more complex business needs.
8.5
Spot Score
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Product Description
Wise Agent is a comprehensive CRM software that offers the ability to manage your leads, accounts, and contacts at an affordable price. Wise Agent's marketing tools make it easier than ever to stay on top of the latest technologies like Facebook and social networking. Wise Agent also features ...
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Free Trial available, Try Now
Starts from $27.16/Month when Billed Yearly
Pros & Cons
Intuitive and user-friendly interface that simplifies contact and transaction management, even for non-experts.
Great customer service with responsive and helpful support, often praised for availability and assistance.
Features seamless integration with tools like Google Contacts, Mojo Dialer, and Bomb Bomb, which improves efficiency for real estate professionals.
Affordable pricing compared to competitors, offering robust features for a lower cost.
Interface and calendar dashboard design are sometimes described as clunky, visually cluttered, or outdated, needing modern improvements.
Limited and outdated marketing materials for email campaigns and prospect outreach, reducing appeal for users seeking customizable designs.
8.4
Spot Score
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Product Description
Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with all service or ticket requests quickly and without extra cost. This platform can drastically reduce the ...
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Kaseya BMS offers custom pricing plan
Pros & Cons
Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.
Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.
Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.
User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.
Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.
Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.
8.4
Spot Score
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Product Description
The Layer is the perfect way to help Telecommunications & IT companies achieve their digital transformation. Our cloud-based platform offers a unique combination of specialized software and services, designed to boost revenue and increase customer retention, all within an agile and secure ...
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The Layer offers custom pricing plan
Pros & Cons
The Layer's cloud-based platform allows for easy access from anywhere, enhancing team collaboration and flexibility.
The platform is designed to increase revenue, helping businesses grow in the digital landscape.
Features focused on customer retention support long-term client relationships.
The agile structure makes it adaptable to the fast-paced changes in the telecommunications and IT industries.
Implementing the platform might require significant time and resources for optimal configuration.
Users may face a learning curve when adapting to its specialized features and functions.