Track It Forward Review: Is It The Right HR Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPRAdd to compare
Starts from $12 / month when yearly
Johns Hopkins
Oakland
World Relief
Internation Society for AutismTrusted by teams including Johns Hopkins
Integrates with
ClassLink
Google Classroom
FACTS SIS
PowerSchool SISOverview
Pricing
Features
Buyer feedback
Alternatives
Integrations
Customers
Media
Security & Compliance
Support
FAQ
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What is Track It Forward?
Track It Forward is a time tracking platform built for volunteer management, giving organizations a way to collect and report on volunteer hours without manual spreadsheets. Volunteers can log hours at their convenience through a simple interface, and administrators get reporting tools to monitor hours by individual or team. The data helps organizations measure program impact and optimize operations based on actual time contributions.
Pricing
Starts from $12 / month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Platform
Browser Based (Cloud)
Mobile-first — limited web access
Track It Forward Software Demo
Track It Forward was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Track It Forward
- Use cases
- Education institutions (schools, colleges, universities), Nonprofits and community organizations, Faith-based and youth programs
- Team types
- Volunteer coordinators, Community service coordinators
- Company size
- 2-10 employees, Small to medium-sized organizations
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Track It Forward
Ease of use with intuitive volunteer hour logging
Built-in approvals, milestones, and verification methods (GPS, photos, signatures)
Strong service-hour reporting with Excel export for audits and compliance
Is Track It Forward right for you?
Best for simple, compliance-focused volunteer hour tracking in small nonprofits.
Choose Track It Forward if
- You need an easy-to-use platform for volunteer hour logging and approvals.
- Your organization requires compliance features like GPS, photo verification, and milestones.
- You want strong service-hour reporting with Excel export for audits and compliance.
Consider alternatives if
- You need a comprehensive nonprofit CRM or donor management system.
- Your organization is large and requires advanced, customizable reporting capabilities.
What buyers should know before shortlisting Track It Forward
Track It Forward is a purpose-built volunteer and service-hour tracking platform designed for schools, nonprofits, and community organizations. It focuses on simplifying hour logging, approvals, event management, and reporting rather than trying to replace a full nonprofit CRM.
The platform performs well for organizations that need structured tracking with minimal setup. Features like milestones, digital sign-ins, verification options, and Excel exports make it suitable for compliance-driven environments.
User feedback commonly highlights ease of use and responsive support, while some note that advanced customization and enterprise-grade analytics are limited compared to larger platforms.
Track It Forward pros and cons
- Track It Forward pros
Ease of use with intuitive volunteer hour logging
Built-in approvals, milestones, and verification methods (GPS, photos, signatures)
Strong service-hour reporting with Excel export for audits and compliance
- Track It Forward cons
Mobile app and performance issues reported occasionally
Reporting features may be too basic for large enterprises
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What is the pricing of Track It Forward?
Track It Forward Pricing Plans
Basic Tracking
$12
/month
Custom Hour Log Fields
Email Blasts
Premium Tracking
$24
/month
Custom Hour Log Fields
Email Blasts
Custom Profile Fields
Multiple Administrators
Hour Approval
Show more +
Advanced Tracking
$36
/month
Custom Hour Log Fields
Email Blasts
Custom Profile Fields
Multiple Administrators
Hour Approval
Show more +
Weighing your options?
Not sure if Track It Forward fits your budget?
Track It Forward reviews and ratings
Buyer sentiment
Users appreciate the platform's ease of use and responsive support but note occasional mobile app issues and limited advanced features.
What buyers like
- Ease of use
- Responsive customer support
- Compliance-focused features
Common complaints
- Mobile app performance
- Limited reporting depth
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What are the features of Track It Forward?
Community management is a crucial feature that facilitates effective communication and collaboration among members of a community. It is a c…
Storing a document, usually, a digital document, in a document management system is known as document storage (DMS). We now employ electroni…
Event management is a crucial aspect for any business or organization that aims to host a successful event. It encompasses a range of activi…
An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…
Membership management is a crucial feature in software that is designed to help organizations effectively manage their members or customers.…
Recruitment management is the process of hiring and selecting employees. It comprises responsibilities including posting job advertisements…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…
A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themse…
The techniques used to monitor, administer, and regulate the survey are called survey management. Preparing mailing labels and calling lists…
Surveys are a vital tool for gathering information and feedback from a specific group of people. It allows organizations and businesses to u…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
Team Management is a crucial aspect of any organization, as it involves coordinating and organizing the efforts of a group of individuals to…
When a product's maker utilises the buyer's or marketer's branding instead of its own, this is known as white labelling. The finished produc…
Track It Forward security and data handling
Key compliance certifications and security features for IT and security teams evaluating Track It Forward.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond Track It Forward
Organizations managing multiple volunteer programs across regions or platforms may seek tools with broader integrations and centralized dashboards. Alternatives can offer deeper analytics and cross-program visibility that supports large, distributed operations.
Companies running employee volunteer initiatives may select alternatives that integrate directly with HR systems, payroll tools, or enterprise identity providers. These platforms align better with internal employee programs than solutions primarily built for schools and community organizations.
Larger institutions may prefer tools that offer advanced role permissions, complex workflows, and highly customizable reporting. When multiple departments or locations require distinct governance rules, organizations often move to systems designed for enterprise-scale management.
Some organizations choose alternatives when they need more than volunteer and service-hour management. Platforms that combine fundraising, donor records, case management, and communications in one system may better suit nonprofits looking for a single operational hub rather than a dedicated tracking solution.
Track It Forward Integrations
Track It Forward Customers
Johns Hopkins
Oakland
World Relief
Internation Society for Autism
Track It Forward Support Options
Frequently Asked Questions About Track It Forward
Common questions buyers ask before choosing Track It Forward.
Track It Forward is a HR Software. Track It Forward offers Scheduling, Task Management, Document Storage, Recruiting Management, Self Service Portal and many more functionalities.
Track It Forward is a strong fit if: You need an easy-to-use platform for volunteer hour logging and approvals.; Your organization requires compliance features like GPS, photo verification, and milestones.. Consider alternatives if: You need a comprehensive nonprofit CRM or donor management system.; Your organization is large and requires advanced, customizable reporting capabilities..
Buyers commonly note the following limitations of Track It Forward: Mobile app and performance issues reported occasionally; Reporting features may be too basic for large enterprises; Limited functionality beyond volunteer and service-hour management.
Some top alternatives to Track It Forward includes Hibob HRIS, Oyster, Paychex Flex, Paycor and Zimyo HRMS.
Track It Forward offers Free Trial, Subscription pricing models
Yes, Track It Forward can integrate with ClassLink, Google Classroom, FACTS SISYou can find more integration for Track It Forward here
The starting price of Track It Forward is $12/month when yearly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].