Tessitura Review: Is It The Right CRM Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
SOC 2Tessitura offers custom pricing plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Tessitura?
Tessitura provides a full suite of cloud-based tools specifically designed to help arts and culture organizations succeed. Their CRM includes capabilities such as ticketing, fundraising, membership, marketing, education, and front of house management, all easily integrated to streamline operations and unlock insightful data. Tailored solutions like timed entry, live streaming, and contactless scanning provide organizations with the resources they need to grow and to ensure a promising future.
Pricing
Tessitura offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2Data residency:Global
Platform
Web + mobile app (iOS & Android)
Tessitura Software Demo
Tessitura was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Tessitura
- Team types
- Large Enterprises, Medium Business
Why teams choose Tessitura
Comprehensive suite of tools for arts organizations.
Seamless integration of various functionalities.
Strong focus on data-driven decision making.
Is Tessitura right for you?
What buyers should know before shortlisting Tessitura
Tessitura offers a robust CRM solution tailored for arts and culture organizations, integrating various functionalities to streamline operations. Its user-friendly interface and insightful analytics make it a valuable tool for managing diverse organizational needs.
Tessitura pros and cons
- Tessitura pros
Comprehensive suite of tools for arts organizations.
Seamless integration of various functionalities.
Strong focus on data-driven decision making.
- Tessitura cons
May not suit non-arts organizations.
Potentially high costs for smaller entities.
Ready to try it?
Get started with Tessitura
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Tessitura side-by-side with top CRM Software alternatives.
What is the pricing of Tessitura?
Tessitura uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Tessitura Pricing Plans
Weighing your options?
Not sure if Tessitura fits your budget?
Tessitura reviews and ratings
Buyer sentiment
Buyer sentiment is mixed to positive across 61 reviews, with clear strengths and a few common watchouts.
What buyers like
- Comprehensive CRM features
- Tailored for arts organizations
- Integrated ticketing and fundraising
Common complaints
- Limited to arts and culture
- May require training for new users
- Higher cost for small organizations
Are you using Tessitura?
What users are saying
KG
Kelly G
02/25/22
"Great for ticketing, but not great for development."
What do you like best about Tessitura? Tessitura is a system that is wonderful for ticketing. It is robust and hold all of our donor information on ...
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AU
Anonymous User
11/16/21
"Easy to Use"
What do you like best about Tessitura? I love how easy it is for students to learn. The ticket agents are all students, and they master tessitura in a ...
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AU
Anonymous User
10/19/21
"Helpful for certain fundraising skills"
What do you like best about Tessitura? I love how Tessitura tracks history for foundations and individuals in the same way, and that it can help track ...
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AU
Anonymous User
09/07/21
"Good features, dated program, terrible interface."
What do you like best about Tessitura? It's a decent database system and works seamlessly between employees. What do you dislike about Tessitura?
ED
Eduardo D
07/14/20
"Tessitura is the database designed for Performing Arts Organizations"
What do you like best about Tessitura? Tessitura was built with performing arts organizations in mind. It is a completely flexible program to mold and ...
Read more
AU
Anonymous User
07/01/20
"Tessitura controls the market."
What do you like best about Tessitura? Tessitura has robust analytic capabilities that provide insight to multiple ends; the integration of donor, ...
Read more
- See if Tessitura fits your business
- Real pricing — no sales pressure
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What are the features of Tessitura?
Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Storing a document, usually, a digital document, in a document management system is known as document storage (DMS). We now employ electroni…
For Education is a powerful and comprehensive software designed to enhance the learning and teaching experience for students and educators.…
Fundraising management is the process of organizing fundraising events that involve individuals, businesses, charity foundations, or governm…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Membership management is a crucial feature in software that is designed to help organizations effectively manage their members or customers.…
Payment Processing is defined as providing a Person with the ability to charge or debit accounts using any payment mechanism, including but…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
Retail management refers to the process of managing all aspects of a retail business, from inventory and sales to staffing and customer expe…
The gathering of data regarding customer interactions at all levels of a company is known as user interaction tracking. A user interaction t…
The process of buying and selling actual goods and services through the internet is known as ecommerce. It entails the exchange of data or c…
Tessitura security and data handling
Key compliance certifications and security features for IT and security teams evaluating Tessitura.
Certifications
Developer & data
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Tessitura Support Options
Frequently Asked Questions About Tessitura
Common questions buyers ask before choosing Tessitura.
Tessitura is a CRM Software. Tessitura offers CRM, Reporting, Marketing Management, Contact Management, eCommerce and many more functionalities.
Buyers commonly note the following limitations of Tessitura: May not suit non-arts organizations.; Potentially high costs for smaller entities.; Requires time to fully utilize all features..
Some top alternatives to Tessitura includes Bigin by Zoho CRM, Agentforce Sales (formerly Salesforce Sales Cloud), SalesCRM, Soffront CRM and Salesforce for Nonprofits.
Tessitura offers Quotation Based pricing model
The starting price is not disclosed by Tessitura. You can visit Tessitura pricing page to get the latest pricing.
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].