8.9
Spot Score

SherpaDesk Alternatives with Better Pricing
Effortless help desk management for all your needs.
Main Features
- Alerts (Escalation)
- Automated Routing
- Automatic Time Capture
- Billable & Non-billable Hours
Pricing
Starts from $9/Tech, also offers free forever plan
Free Trial available
Showing 1-10 out of 10

List of the Top SherpaDesk alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
Spot Score

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
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What is Zoho Desk?
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Document Storage
+ 10 more
Unique Features
-
Multi-Channel Communication
-
Macros (Templated Responses)
-
Community Forums
+ 11 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
7.9
Spot Score
Time Track Bill
Effortlessly manage time and expenses with precision.
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What is Time Track Bill?
Time Track Bill is a cloud-enabled time tracking software solution. It can be used to track time for projects, clients, expenses and more. It is designed to track the time an employee works on a job, process several invoices a day, and provide you with reports to help you track your business ...
Read moreCommon Features
-
Timesheet Management
-
Mobile Time Tracking
-
Billable & Non-billable Hours
+ 3 more
Unique Features
-
Multiple Billing Rates
Pricing
Free Trial available, Try Now
7.3
Spot Score

Billable
Efficient time tracking and billing made easy.
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What is Billable?
Billable is a cloud-based time tracking and billing solution that allows you to log time, create estimates, produce invoices and manage expenses for your business. Billable keeps track of all hours worked by individuals and generates those hours into an invoice which can then be distributed to ...
Read moreCommon Features
-
Automatic Time Capture
-
Employee Database
-
Billing and Invoicing
Unique Features
No unique features
Pricing
Starts from $8.40/Month, also offers free forever plan
8.8
Spot Score

Apptivo
Simplify your business processes with Apptivo.
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What is Apptivo?
Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.
Read moreCommon Features
No common features
Unique Features
-
Quotes (Proposals)
-
List Management
-
Customer Support
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $8/User/Month when Billed Yearly

Freshservice
Streamline your support process with ease.
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What is Freshservice?
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read more
Vertask
Streamline your service desk with Vertask.
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What is Vertask?
Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge management framework, Suite of Service Desk Applications, and Real Time Reporting enable you to take service desk ...
Read more9.5
Spot Score

Freshdesk
Empower your support team to excel.
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What is Freshdesk?
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Customizable Branding
+ 9 more
Unique Features
-
Multi-Channel Communication
-
Macros (Templated Responses)
-
Community Forums
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
Spot Score

Teamwork Desk
Effortlessly improve customer support with Teamwork Desk.
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What is Teamwork Desk?
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
-
Incident Management
-
Document Storage
-
Customizable Branding
+ 8 more
Unique Features
-
Multi-Channel Communication
-
Macros (Templated Responses)
-
Community Forums
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.2
Spot Score

Zendesk Support
Effortlessly manage customer requests with Zendesk Support.
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What is Zendesk Support?
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Document Storage
+ 11 more
Unique Features
-
Multi-Channel Communication
-
Macros (Templated Responses)
-
Community Forums
+ 12 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
-
Incident Management
-
Social Media Integration
-
Document Storage
+ 10 more
Unique Features
-
Multi-Channel Communication
-
Macros (Templated Responses)
-
Community Forums
+ 9 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
Compare SherpaDesk with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
