8.9
Spot Score
Effortless help desk management for all your needs.
User Ratings
Main Features
Pricing
Starts from $9/Tech, also offers free forever plan
Free Trial available
Showing 1-5 out of 5
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.2
Spot Score
RECOMMENDED
Add to compare
Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Document Storage
+ 11 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
+ 12 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
Add to compare
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Document Storage
+ 10 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
+ 11 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
Add to compare
Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
Reporting (Analytics)
Ticket Management
Live Chat
Unique Features
Ticketing
Ticketing System
Routing
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
7.9
Spot Score
Add to compare
Product Description
Time Track Bill is a cloud-enabled time tracking software solution. It can be used to track time for projects, clients, expenses and more. It is designed to track the time an employee works on a job, process several invoices a day, and provide you with reports to help you track your business ...
Read moreCommon Features
Timesheet Management
Mobile Time Tracking
Billable & Non-billable Hours
+ 3 more
Unique Features
Multiple Billing Rates
Pricing
Free Trial available, Try Now
7.3
Spot Score
Add to compare
Product Description
Billable is a cloud-based time tracking and billing solution that allows you to log time, create estimates, produce invoices and manage expenses for your business. Billable keeps track of all hours worked by individuals and generates those hours into an invoice which can then be distributed to ...
Read moreCommon Features
Automatic Time Capture
Employee Database
Billing and Invoicing
Unique Features
No unique features
Pricing
Starts from $8.40/Month, also offers free forever plan
Stuck on something? We're here to help with all the questions and answers in one place.
Popular alternatives include Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill and Billable.
Key factors include Incident Management, Social Media Integration, Document Storage, Customizable Branding, Ticket Management and pricing.
Tools like SysAid, LiveAgent, Help Scout, Zoho Desk and Freshdesk are best for small businesses for Help Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
