8.5
SpotScore
ServiceFolder Review: Is It The Right Field Service Management Software For Your Team?
Best for SMB teams · Mid-market
Free Trial & Free Plan Available
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Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is ServiceFolder?
ServiceFolder is a field service management software solution that helps companies meet their field service operations management needs. Its service desk software solution offers a complete suite of tools allowing team to manage the entire lifecycle of field service work -- from issue creation, dispatching and tracking, to scheduling and billing.
Pricing
Free Trial available
Best For
Built for growing teams, from small businesses to mid-market
Security & Compliance
SOC 2Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
ServiceFolder Software Demo
ServiceFolder was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ServiceFolder
- Team types
- Medium Business, Small Business
Why teams choose ServiceFolder
Comprehensive tools for managing field service operations.
User-friendly interface enhances team productivity.
Efficient scheduling and dispatching capabilities.
Is ServiceFolder right for you?
What buyers should know before shortlisting ServiceFolder
ServiceFolder provides a comprehensive suite for managing field service operations. Its user-friendly tools and complete lifecycle management capabilities make it a strong choice for businesses looking to streamline their processes.
ServiceFolder pros and cons
- ServiceFolder pros
Comprehensive tools for managing field service operations.
User-friendly interface enhances team productivity.
Efficient scheduling and dispatching capabilities.
- ServiceFolder cons
May not have advanced analytics features.
Limited integration options could restrict functionality.
Ready to try it?
Get started with ServiceFolder
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare ServiceFolder side-by-side with top Field Service Management Software alternatives.
What is the pricing of ServiceFolder?
ServiceFolder Pricing Plans
Silver
Max Users : 3
Job & Work Order Management Easy scheduling & re-scheduling History along with Google Map Locations Custom Fields in Jobs for better data recording Track Labor and Items used
Easy scheduling & re-scheduling
History along with Google Map Locations
Custom Fields in Jobs for better data recording
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Gold
Includes features of Silver plan, plus
Time Sheets for Jobs
Line item image
Purchase Module (Add-on) Create purchase invoice Make payments Reconcile payment with invoices Create purchase orders Receive partial items for the purchase order Make part payments for the purchase order
Create purchase invoice
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Diamond
Includes features of Gold plan, plus
Product/Service: Create bundle/kit/task (A bundle is combo of products and services)
Product/Service: Create Pricebooks (A pricebook is a list of products and their associated prices)
Weighing your options?
Not sure if ServiceFolder fits your budget?
ServiceFolder reviews and ratings
What buyers like
- Complete lifecycle management
- Service desk capabilities
- User-friendly tools
Common complaints
- May lack advanced analytics
- Integration options are limited
- Higher cost for small businesses
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What are the features of ServiceFolder?
Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…
A digital signature is a mathematical approach for ensuring the integrity and validity of a message, software, or digital document. It's a d…
A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…
Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…
ServiceFolder security and data handling
Key compliance certifications and security features for IT and security teams evaluating ServiceFolder.
Certifications
Developer & data
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Frequently Asked Questions About ServiceFolder
Common questions buyers ask before choosing ServiceFolder.
ServiceFolder is a Field Service Management Software. ServiceFolder offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.
Buyers commonly note the following limitations of ServiceFolder: May not have advanced analytics features.; Limited integration options could restrict functionality.; Cost may be a concern for smaller businesses..
Some top alternatives to ServiceFolder includes Service Fusion, Housecall Pro, FieldEZ, ServiceTitan and Fieldeas.
ServiceFolder offers Free Trial, Freemium, Subscription pricing models
The starting price is not disclosed by ServiceFolder. You can visit ServiceFolder pricing page to get the latest pricing.
Ready to try it?
Get started with ServiceFolder
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].