ServiceFolder vs Jobber vs Service Fusion vs Housecall Pro Comparison
ServiceFolder
Starting at Contact for pricing
- Free Trial
- Medium Business
- Small Business
ServiceFolder is a field service management software solution that helps companies meet their field service operations management needs. Its service desk software solution offers a complete suite of tools allowing team t…
Jobber
Starting at $29 /month
- Free Trial
- Large Enterprises
- Medium Business
Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, record time and expenses, trac…
Service Fusion
Starting at $192 /month
- Large Enterprises
- Medium Business
Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a mission-critical mobile app, it stre…
Housecall Pro
Starting at $59 /month
- Freelancers / Consultants
- Large Enterprises
Housecall Pro is an intuitive and powerful field service management software designed to support businesses that provide professional services at customer sites. With its integrated and configurable scheduling and dispat…
Jobber leads on user satisfaction with a 4.4-star rating across 152 reviews.
ServiceFolder vs Jobber vs Service Fusion vs Housecall Pro — at a glance
| Feature | ServiceFolder | Jobber | Service Fusion | Housecall Pro |
|---|---|---|---|---|
| Rating | — | 4.4 / 5 | 4.2 / 5 | 4.4 / 5 |
| Reviews | — | 152 | 53 | 457 |
| Starting price | Contact for pricing | $29 /month | $192 /month | $59 /month |
| Free trial | Yes | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Freelancers / Consultants, Large Enterprises, Medium Business |
| Category | Field Service Management Software | Field Service Management Software | Field Service Management Software | Field Service Management Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | — | — | Available | — |
| Support modes | Business Hours, Online | Business Hours, Online | Business Hours, Online | 24/7 (Live rep), Business Hours, Online |
| Certifications | SOC 2 | SOC 2, GDPR | — | SOC 2, GDPR |
| Data residency | US | US | US | US |
Key differences between ServiceFolder and Jobber
- Pricing: Jobber starts at $29 /month. ServiceFolder pricing is not publicly listed.
- Target audience: ServiceFolder is built for Medium Business and Small Business, while Jobber targets Large Enterprises and Medium Business.
- Deployment: ServiceFolder supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Jobber supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare ServiceFolder vs Jobber vs Service Fusion vs Housecall Pro — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Field Service Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Medium Business, Small Business
Best for small to mid-sized home service businesses needing streamlined field management.
- You run a home services or landscaping business with up to 500 employees.
- You want centralized scheduling, invoicing, and client management in one platform.
- You need seamless Quickbooks integration and automated appointment reminders.
- Your company requires extensive API integrations and high customization.
- You need advanced inventory management beyond basic tracking features.
Best for medium-sized field service teams needing streamlined scheduling and QuickBooks integration.
- You manage a field service business with 1-100 employees requiring flexible workflow customization.
- You need seamless integration with QuickBooks Enterprise for financial and invoicing workflows.
- You want real-time updates and notifications to improve communication between technicians and customers.
- Your field teams operate primarily in low connectivity areas needing robust offline mobile app functionality.
- You require highly advanced and customizable inventory management features beyond the platform’s capabilities.
Best for small to medium field service businesses needing integrated scheduling and billing.
- You run a home service business like plumbing, HVAC, or landscaping with up to 50 employees.
- You want a user-friendly platform that simplifies technician scheduling, dispatching, and invoicing.
- You value automated customer communications such as reminders and follow-ups to boost satisfaction.
- Your business requires extensive third-party integrations and complex custom workflows.
- You need highly advanced features without investing in training or ongoing support.
ServiceFolder typically suits Medium Business and Small Business. Jobber tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ServiceFolder is a field service management software solution that helps companies meet their field service operations management needs. Its service desk software solution offers a complete ... Read More about ServiceFolder | Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, ... Read More about Jobber | Service Fusion is an advanced field service management software designed to seamlessly connect field service leaders, mobile teams, and technicians to their job sites. Equipped with a ... Read More about Service Fusion | Housecall Pro is an intuitive and powerful field service management software designed to support businesses that provide professional services at customer sites. With its integrated and ... Read More about Housecall Pro |
|---|---|---|---|---|
Entry Level Pricing |
|
|
|
|
Free Trial Availability |
|
|
| |
Spotsaas ScoreWhat's this? ↗ | 8.5/10 | 9.8/10 | 9.4/10 | 9.6/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | — | 1-50 employees51-500 employees | 1-100 employeesMedium Business | 1-50 employeesMedium Business |
Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
No key benefits available yet.
- Streamlined Operations: Jobber simplifies job management, allowing your team to schedule, track, and manage tasks effortlessly. This means less time spent juggling logistics and more time focusing on delivering exceptional service.
- Increased Productivity: With features like automated reminders and client communication tools, Jobber helps your staff stay organized and on-task. You’ll notice a significant boost in productivity as your team can handle more jobs in less time.
- Enhanced Customer Experience: By utilizing Jobber’s client portal, customers can easily access their job details and invoices. This transparency fosters trust and satisfaction, leading to repeat business and referrals.
- Streamlined Operations: Service Fusion simplifies service management, allowing your team to efficiently schedule jobs, track progress, and manage customer communications—all from one intuitive platform. You’ll notice a significant reduction in administrative overhead.
- Real-Time Insights: Gain access to powerful reporting tools that provide real-time insights into your business operations. With this data at your fingertips, you can make informed decisions that enhance productivity and drive growth.
- Improved Customer Experience: By utilizing Service Fusion’s automated notifications and customer portal, you can keep clients informed throughout their service journey. This proactive communication fosters trust and satisfaction, leading to increased customer loyalty.
- Streamlined Scheduling: Housecall Pro empowers managers to effortlessly schedule appointments, reducing double bookings and ensuring that your team’s time is optimized. You’ll appreciate how easy it is to keep track of your technicians' availability in real-time.
- Increased Customer Satisfaction: With automated reminders and follow-ups, Housecall Pro helps you maintain clear communication with clients. This proactive approach not only enhances customer experience but also fosters loyalty and repeat business.
- Robust Reporting Tools: Executives can leverage comprehensive reporting features to gain valuable insights into business performance. You’ll find it easier to identify trends, track revenue, and make informed decisions for future growth.
Best fit
No best-fit guidance available yet.
- 1 to 50 employees
- home services, landscaping, cleaning, HVAC, and plumbing
- business owners, field service managers, operations managers, and customer service representatives
- 1 to 100 employees
- Field Service Management, Home Services, HVAC, Plumbing, Electrical, and Landscaping
- Service Managers, Dispatchers, Technicians, Operations Managers, and Business Owners
- 1-50 employees
- Home service industries, such as plumbing, HVAC, electrical, landscaping, and cleaning services.
- Field technicians, service managers, business owners, and dispatch coordinators.
Reasons buyers look elsewhere
No alternatives guidance available yet.
- Users may seek alternatives to Jobber due to budget constraints, as some businesses find more cost-effective solutions that offer similar features without the added expense of Jobber’s pricing structure.
- Companies with specific industry needs might look for tailored software that provides unique functionalities or integrations not available with Jobber, ensuring their requirements are fully met.
- Businesses experiencing rapid growth may require more scalable options that can accommodate increasing demands, as they might find Jobber's capabilities limited in supporting larger teams or expanded operations.
- Users may seek alternatives to Service Fusion for various reasons, including the need for more specialized features tailored to their specific industry or business model, which may not be fully addressed by Service Fusion.
- Cost considerations can drive users to explore other options, especially if they find more affordable solutions that offer comparable functionalities without compromising service quality.
- Some users might experience limitations in customer support or user experience with Service Fusion, prompting them to look for alternatives that prioritize responsive assistance and intuitive interfaces.
- Users may seek alternatives to Housecall Pro for reasons such as needing more advanced features, which can enhance their workflow and improve efficiency in managing service-based businesses.
- Cost considerations often drive users to explore other options, especially if they find comparable services that fit their budget better.
- Some users might require specific integrations with other software tools, prompting them to look for alternatives that offer seamless compatibility with their existing systems.
Software Demo
Demo |
|---|
Need a second opinion?
Get shortlist help from a software advisor
Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.
How do ServiceFolder, Jobber, Service Fusion and Housecall Pro Compare on Features?
Total Features | 10 Features | 13 Features | 28 Features | 24 Features |
|---|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ServiceFolder, Jobber, Service Fusion and Housecall Pro on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
Other Details
Organization Types supported |
|
|
|
|
|---|---|---|---|---|
Platforms Supported |
|
|
|
|
Modes of support |
|
|
|
|
API Support |
|
|
|
|
Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
ISO 27001 | — | ✗ No |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
ServiceFolder vs Jobber vs Service Fusion User Reviews & Rating Comparison
User Ratings | No reviews available for the product | |||
|---|---|---|---|---|
Rating Distribution | No reviews available for this product | |||
Spotsaas Editor’s POV generated by AI | What buyers like
Common complaints
| Buyer sentiment Users generally praise Jobber for its ease of use, automation features, and integration capabilities, while noting some limitations in pricing and customization. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlights ease of use and operational efficiency, tempered by mobile app limitations and connectivity challenges. What buyers like
Common complaints
| Buyer sentiment Overall, users express strong satisfaction with Housecall Pro’s ease of use, scheduling efficiency, and invoicing capabilities, while noting some limitations in advanced features and integrations. What buyers like
Common complaints
|
Pros and Cons |
|
|
|
|
Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. | No Customers information available. | Acca ![]() PHCC ![]() Service Roundtable | No Customers information available. |
|---|
Media and Screenshots
Screenshots | ![]() 10 Screenshots | No screenshots available. |
|---|---|---|
Videos | ![]() 4 Videos | ![]() 3 Videos |
Alternatives
Alternatives |
|---|
Related Blogs and Articles for Field Service Management Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ServiceFolder or Jobber?
- Jobber edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ServiceFolder and Jobber offer a free trial?
- Yes, both ServiceFolder and Jobber offer a free trial.
- What is the starting price of ServiceFolder vs Jobber?
- ServiceFolder starts at Contact for pricing. Jobber starts at $29 /month.
- What are the top alternatives to ServiceFolder?
- Top alternatives to ServiceFolder include Service Fusion, Housecall Pro, FieldEZ, ServiceTitan, Jobber.
- What are the top alternatives to Jobber?
- Top alternatives to Jobber include Service Fusion, Housecall Pro, Smart Service, ServiceTitan, Workiz.














