Jobber Review: Is It The Right Field Service Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
GDPR
SOC 2Starts from $29 / month when yearly
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Jobber
Jobber is a field service management software tailored for business owners and field service managers in small to medium-sized companies, particularly in home services, landscaping, HVAC, and plumbing. With a 4.59/5 rating from 282 reviews, Jobber is broadly validated by its users, indicating strong satisfaction and reliability.
Jobber's streamlined and user-friendly interface allows users to efficiently manage tasks across various platforms, enhancing productivity. Its comprehensive features integrate smooth with tools like Quickbooks, reducing manual work and improving efficiency. However, potential buyers should be aware that while the pricing reflects its value, it may be perceived as relatively high compared to competitors.
Quick facts about Jobber
What is Jobber?
Jobber is a field service management software designed for electricians, plumbers, and all tradespeople who perform service calls. Jobber will help to organize service calls, schedule jobs, record time and expenses, track inventory, send quotes to customers and more. Jobber allows user to manage more effectively all aspects of business, helping to provide an exceptional customer service experience to them.
Pricing
Starts from $29 / month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Jobber Software Demo
Jobber was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Jobber
- Use cases
- Home services, Landscaping, HVAC and plumbing
- Team types
- Business owners, Field service managers
- Company size
- 1-50 employees, 51-500 employees
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Jobber
User-friendly interface accessible across platforms
Seamless integration with Quickbooks
Effective automated notifications and scheduling
Is Jobber right for you?
Best for small to mid-sized home service businesses needing streamlined field management.
Choose Jobber if
- You run a home services or landscaping business with up to 500 employees.
- You want centralized scheduling, invoicing, and client management in one platform.
- You need seamless Quickbooks integration and automated appointment reminders.
Consider alternatives if
- Your company requires extensive API integrations and high customization.
- You need advanced inventory management beyond basic tracking features.
What buyers should know before shortlisting Jobber
Jobber works best for service businesses with straightforward scheduling and invoicing needs. Before shortlisting, verify that its mobile app matches your workflow—users report inconsistencies between web and mobile interfaces that can affect field teams.
Check whether Jobber's automation (appointment reminders, payment processing) covers your specific service type; HVAC and plumbing contractors report strong fit, but specialty services may need custom setup. Integration with QuickBooks is native and reliable.
However, Jobber's pricing tiers are limited—you cannot customize plans, so review whether the tier you need includes all required features (some users find appointment reminders or advanced reporting locked behind higher plans). During a demo, test the mobile experience on the device your team will use, and confirm that payment processing integrates with your current payment processor.
Jobber's customer support is responsive, and the platform updates regularly based on user feedback. The main limitation is scope: it handles scheduling, invoicing, and basic CRM well, but lacks advanced project management or resource planning features that larger service companies may need.
If your business requires those capabilities, evaluate whether add-ons or a different platform would be more cost-effective.
Jobber pros and cons
- Jobber pros
user-friendly interface accessible across platforms
seamless integration with Quickbooks
effective automated notifications and scheduling
- Jobber cons
relatively high pricing compared to competitors
limited customization and API access
Ready to try it?
Get started with Jobber
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Jobber side-by-side with top Field Service Management Software alternatives.
What is the pricing of Jobber?
Jobber Pricing Plans
For Individuals - Grow
$199
/month
All Connect features plus:
Advanced quote customization
Track costs with job costing
Automated quote follow-ups
Connect with customers through two-way SMS
Show more +
For Individuals -Connect
$119
/month
All Core features plus:
Send automated reminders & payments
Document work on job forms
Automate invoice follow-ups
Connect QuickBooks Online
Show more +
For Individuals - Core
$39
/month
Key features:
Online booking and job scheduling
Send professional quotes
Send invoices and receive online payments
Access the app marketplace
Show more +
Jobber reviews and ratings
Buyer sentiment
Users generally praise Jobber for its ease of use, automation features, and integration capabilities, while noting some limitations in pricing and customization.
What buyers like
- Ease of use
- Automation and scheduling
- Integration with Quickbooks
Common complaints
- Pricing concerns
- Limited customization options
What users are saying
CF
christopher f
02/01/24
"Streamlined and user friendly"
What do you like best about Jobber? All my service needs are in one place with an easy to use dashboard on all platforms Ie. Desktop, mobile,tablet. ...
Read more
KL
Kimberly L
01/05/24
"Best Value for the outstanding platform offered!!!!"
What do you like best about Jobber? User-friendly platform that does everything you need scheduling/invoicing software to do. Integrates seamlessly ...
Read more
MM
Megan's M
12/19/23
"Game Changer"
What do you like best about Jobber? -My employees are able to utilize Jobber, with custom settings that I put forth. If I don't want them to see ...
Read more
AT
Andrew T
12/18/23
"Makes my business so much more efficient!"
What do you like best about Jobber? The amount of features they have the automate tasks for me such as follow ups and job forms. Their process is very ...
Read more
AU
Anonymous User
12/18/23
"Jobber is a Game Changer for Small Businesses"
What do you like best about Jobber? All of the automated notifications, the easy to use app on my phone, the intake form, Jobber support is really ...
Read more
MC
Michael C
12/18/23
"Using jobber made our business the most profitable it's ever been! Like a smooth oiled machine!"
What do you like best about Jobber? There are just so many reasons why I like jobber. It's hard to just put it into one aspect. It puts every aspect ...
Read more
- See if Jobber fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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What are the features of Jobber?
Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…
Employee hours are tracked via Attendance Management. It's the system you use to track how much time your workers spend working and how much…
An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…
Claims management refers to the process of managing and handling insurance claims from start to finish. This process typically involves reco…
Compliance Management verifies that all operations adhere to industry regulations and standards. This feature lets organizations track compl…
The Digital Signature feature lets you sign documents securely directly within the platform. Clients can sign contracts or approval document…
Document Management provides a centralized repository for all project-related documents such as contracts, invoices, and reports. Users can…
The Inventory Management feature helps businesses track supplies and materials needed for jobs. Users can monitor stock levels in real-time,…
The Job Scheduling feature lets users allocate resources and schedule jobs based on priority and availability. With a user-friendly calendar…
Offline Reporting lets users generate and access critical reports without an internet connection. This feature allows field teams to continu…
Real-time Job Tracking lets managers monitor job progress as it happens. With GPS technology integrated into the system, users can see where…
Jobber's Reporting feature simplifies generating reports designed for various business needs. Users can compile data related to jobs, financ…
The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…
Jobber security and data handling
Key compliance certifications and security features for IT and security teams evaluating Jobber.
Certifications
Security features
Developer & data
Alternatives to Jobber
Recommended
Streamlined solutions for field ...
9.4
Very Good
Recommended
Simplify your service operations ...
9.6
Excellent
Why buyers keep looking beyond Jobber
Users may seek alternatives to Jobber due to budget constraints, as some businesses find more cost-effective solutions that offer similar features without the added expense of Jobber’s pricing structure.
Companies with specific industry needs might look for tailored software that provides unique functionalities or integrations not available with Jobber, ensuring their requirements are fully met.
Businesses experiencing rapid growth may require more scalable options that can accommodate increasing demands, as they might find Jobber's capabilities limited in supporting larger teams or expanded operations.
Users who prioritize user experience may explore alternatives that offer more intuitive interfaces or better customer support, aiming for a smoother onboarding process and ongoing assistance.
Some businesses may seek alternatives due to dissatisfaction with Jobber's reporting features, looking for more robust analytics tools to gain deeper insights into their performance and operational efficiency.
Jobber Support Options
Frequently Asked Questions About Jobber
Common questions buyers ask before choosing Jobber.
Jobber is a Field Service Management Software. Jobber offers Offline Reporting, Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking and many more functionalities.
Jobber is a strong fit if: You run a home services or landscaping business with up to 500 employees.; You want centralized scheduling, invoicing, and client management in one platform.. Consider alternatives if: Your company requires extensive API integrations and high customization.; You need advanced inventory management beyond basic tracking features..
Buyers commonly note the following limitations of Jobber: relatively high pricing compared to competitors; limited customization and API access; some complexity for new users without training.
Some top alternatives to Jobber includes Service Fusion, Housecall Pro, Smart Service, ServiceTitan and Service CRM.
Jobber offers Free Trial, Subscription pricing models
The starting price of Jobber is $29/month when yearly
Ready to try it?
Get started with Jobber
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
