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9.1

Spot Score

Fergus - Field Service Management Software

Fergus

Efficient service management for your entire enterprise.

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Starts from $21/Month, also offers free forever plan

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What is Fergus?

Fergus is a web-based service management application that allows user to manage multiple service management centers for all enterprise locations. Fergus can integrate with any system that uses Web Services. The ability to easily extend the Fergus platform using open source technologies makes it a viable option for companies wishing to create bespoke applications .

Pricing

  • Starts from $21/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Fergus software demo

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Fergus was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Fergus is best suited for

  • employee count

    Employee count: 10 to 200 employees

  • industries

    Industries: Construction, Trades, Facility Management, and Project Management

  • Job titles

    Job Titles: Project Managers, Operations Managers, Field Supervisors, and Financial Controllers

Benefits of using Fergus

  • Streamlined Workflow Management: Fergus simplifies project management by providing a centralized platform where your team can track tasks, deadlines, and milestones in real-time. This not only enhances productivity but also fosters better collaboration among team members.

  • Enhanced Financial Tracking: With Fergus, you can effortlessly manage budgets and expenses. It empowers managers to gain real-time insights into project profitability, helping to make informed financial decisions that drive your business forward.

  • User-Friendly Interface: Designed with simplicity in mind, Fergus allows administrators and executives alike to navigate through its features with ease. This intuitive interface reduces the learning curve and enables teams to hit the ground running.

Explanation of Fergus Key Features

  • Analytics (Workforce)

    The Analytics feature provides a comprehensive overview of workforce performance by collecting and analyzing data on employee productivity, job completion rates, and resource allocation. This feature helps managers identify trends and patterns within their teams, enabling informed decisions to enhance efficiency and optimize labor costs. By leveraging these insights, businesses can address workforce challenges such as understaffing or over-allocation of resources, ultimately leading to improved operational effectiveness.

  • Reporting

    Fergus's Reporting feature simplifies the process of generating detailed reports on various aspects of your business operations. Users can easily create customizable reports that highlight key metrics, project statuses, and financial performance. This functionality addresses the challenge of data visibility by ensuring that stakeholders have access to accurate information at their fingertips. With the ability to visualize data trends and summaries, executives can make timely decisions based on solid evidence rather than assumptions.

  • Route Optimization

    The Route Optimization feature intelligently calculates the most efficient paths for service delivery or field operations. By considering factors such as traffic patterns, job locations, and time constraints, this feature minimizes travel time and fuel costs. This solution directly tackles the problem of inefficient routing, which can lead to delays and increased operational expenses. With optimized routes, businesses can improve customer satisfaction through timely service while also reducing their carbon footprint.

  • Real-time Job Tracking

    Fergus offers Real-time Job Tracking to provide up-to-the-minute updates on job progress and employee locations. This feature allows managers to monitor ongoing projects and field activities, ensuring accountability and transparency. By addressing the challenge of communication gaps between the office and field staff, real-time tracking enables quicker responses to issues as they arise. It also enhances customer service by providing clients with accurate updates regarding their job status.

  • Job Scheduling

    The Job Scheduling feature streamlines the process of assigning tasks and managing workloads across teams. With an intuitive interface, managers can easily allocate jobs based on availability, skills, and priority levels. This capability helps solve scheduling conflicts and ensures that all tasks are handled promptly. By optimizing job assignments, businesses can maintain productivity levels while reducing idle time for employees.

  • Compliance Management

    Fergus's Compliance Management feature ensures that all operations adhere to industry regulations and standards. By automating compliance checks and maintaining records of necessary certifications or inspections, this feature helps organizations avoid costly fines or legal issues. It addresses the challenge of maintaining compliance in a constantly changing regulatory landscape, allowing managers to focus on core business functions without the added worry of non-compliance risks.

  • Digital Signature

    The Digital Signature feature allows users to securely sign documents electronically within the Fergus platform. This functionality simplifies the approval process for contracts, invoices, and other important documents by eliminating the need for physical signatures. It addresses the challenges of paperwork delays and document management inefficiencies. By facilitating swift approvals, businesses can expedite transactions and improve overall workflow efficiency.

  • Document Management

    Fergus's Document Management feature provides a centralized repository for all project-related documents, including contracts, invoices, and reports. Users can easily upload, categorize, and retrieve files as needed, ensuring that critical information is readily accessible. This feature solves the problem of document disorganization and retrieval difficulties that can hinder productivity. With streamlined access to documents, teams can collaborate more effectively and reduce time spent searching for information.

  • Billing and Invoicing

    The Billing and Invoicing feature automates the creation and management of invoices based on completed jobs or services rendered. It allows users to generate professional invoices quickly while integrating with time tracking data for accurate billing amounts. This solution addresses common billing challenges such as manual errors or delays in invoicing processes. By ensuring timely invoicing and payment collection, businesses can improve cash flow management and maintain healthy financial operations.

Fergus Pricing

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Free Trial

  • Yes, It's available

Fergus Pricing

  • Starts from $21/Month

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

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Screenshots of the Fergus Pricing Page

Disclaimer: Pricing information for Fergus is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to Fergus?

  • Users may seek alternatives to Fergus if they require more robust project management features, such as advanced scheduling, budgeting tools, or resource allocation capabilities that better fit their specific business needs.

  • Some users might find Fergus lacking in integration options with other essential software tools they use, prompting them to explore alternatives that offer seamless connectivity with their existing tech stack.

  • Businesses experiencing rapid growth may look for alternatives that provide scalability and customization options, allowing them to adapt the software as their operational requirements evolve over time.

  • Users might be motivated to consider alternatives due to pricing concerns, especially if they find more cost-effective solutions that deliver similar functionalities without compromising on quality or support.

  • The need for enhanced customer support or user training can lead users to explore alternatives, particularly if they feel that the current support structure does not adequately address their queries or issues.

Fergus Reviews & Ratings

4.9

Excellent

Based on 155 ratings & 5 reviews

Rating Distribution

Excellent

(3)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

LT

Lisa T

03/30/23

4 out of 5

"Great tool for trades"

What do you like best about Fergus? It is easy to use, without any experience. They have great, responsive customer service. I like the computer ...

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DM

Dean M

07/24/22

5 out of 5

"Fergus Makes It Easy"

What do you like best about Fergus? All information at your fingertips, its easy to keep track of jobs What do you dislike about Fergus?

EH

Elizabeth H

03/04/22

4 out of 5

"User friendly and efficient"

What do you like best about Fergus? great customer service and very user friendly interface. having everything at my fingertips in one place is ...

Read more

EH

Elizabeth H

02/04/19

5 out of 5

"great way to track and ensure all costs are being handled correctly"

What do you like best about Fergus? easy to use, good customer service, constantly being updated and improved What do you dislike about Fergus?

Fergus Support

Customer Service

Business Hours

Online

Location

Auckland, New Zealand

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Fergus is a Field Service Management Software. Fergus offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.

Some top alternatives to Fergus includes Service Fusion, Housecall Pro, Smart Service, FieldEZ and Fieldeas.

No, Fergus doesn't provide API.

Yes, Fergus provides a mobile app.

Fergus is located in Auckland, New Zealand

Fergus offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the Fergus as of now.

The starting price of Fergus is $21/Month

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.