NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

8.2

Spot Score

SAP Field Service Management - Field Service Management Software

SAP Field Service Management Review: Is It The Right Field Service Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
Save to Favourites

Add to compare

SAP Field Service Management offers custom pricing plan

Get Pricing Details

What is SAP Field Service Management?

SAP Field Service Management goes beyond dispatch capabilities to track completed jobs and work orders, including updates from your field service technicians. Key Features: Track work orders, job progress, and customer information View real-time job status and assignments Know which jobs need to be completed by when Set due dates and receive notifications if a technician falls behind.

Pricing

  • SAP Field Service Management offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

SAP Field Service Management Software Demo

SAP Field Service Management was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider SAP Field Service Management

Team types
Large Enterprises, Medium Business

Why teams choose SAP Field Service Management

  • Comprehensive tracking capabilities streamline operations.

  • Real-time updates improve technician accountability.

  • Custom notifications help manage deadlines effectively.

Is SAP Field Service Management right for you?

What buyers should know before shortlisting SAP Field Service Management

SAP Field Service Management offers robust tracking and management features for field service operations. Its real-time updates and notifications enhance technician efficiency, making it suitable for larger organizations.

Pros and cons

SAP Field Service Management pros and cons

  • SAP Field Service Management pros
  • Comprehensive tracking capabilities streamline operations.

  • Real-time updates improve technician accountability.

  • Custom notifications help manage deadlines effectively.

  • SAP Field Service Management cons
  • May be too complex for smaller teams.

  • Higher pricing may deter budget-conscious buyers.

3.3/5 rating
15 verified reviews

Ready to try it?

Get started with SAP Field Service Management

Connect with the team for a personalised demo.

Get Pricing Details

Still comparing?

See how it stacks up

Compare SAP Field Service Management side-by-side with top Field Service Management Software alternatives.

Service Fusion
Housecall Pro
FieldAware
+9 more
Compare alternatives

What is the pricing of SAP Field Service Management?

SAP Field Service Management uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingSAP Field Service Management offers custom pricing
Pricing Model
Quotation Based

SAP Field Service Management reviews and ratings

Buyer sentiment

Buyer sentiment is mixed across 15 reviews, so it is worth reviewing the tradeoffs closely.

What buyers like

  • Real-time job tracking
  • Comprehensive work order management
  • Custom notifications

Common complaints

  • Limited customization options
  • Higher cost for small businesses
  • Complex setup process

3.3

Good

Based on 5 ratings & 15 reviews

Rating Distribution

Excellent

(7)

Very Good

(7)

Good

(0)

Poor

(1)

Poor

(0)

What users are saying

AU

Anonymous User

11/25/23

5 out of 5

"Perfect FSM with SAP"

What do you like best about SAP Field Service Management? SAP is a great and very powerful tool. Field service management is very tedious task but ...

Read more

AC

Abhijit C

11/23/23

5 out of 5

"User Friendly"

What do you like best about SAP Field Service Management? Short videos on each module to guide you through the whole process What do you dislike about ...

Read more

GP

Grzegorz P

11/22/23

3.5 out of 5

"Good organization for nubers of services provides by company"

What do you like best about SAP Field Service Management? A clean view, very easy acces, optimal structure, a lot of features available, easy to ...

Read more

AU

Anonymous User

11/21/23

4 out of 5

"End user"

What do you like best about SAP Field Service Management? Supports a banch of functionalities, Used frenquently What do you dislike about SAP Field ...

Read more

SK

Shashi k

11/21/23

5 out of 5

"Handling asset management is very easy, most important employee satisfaction"

What do you like best about SAP Field Service Management? The sap Field service Management tool offers the functionality do were able to improve ...

Read more

MK

Mayank K

11/20/23

4.5 out of 5

"Powerful tool for field service management"

What do you like best about SAP Field Service Management? Resolve costomer issues faster, proactive and AI field service management software helps to ...

Read more

SpotSaaS advisor
Get a custom demo of SAP Field Service Management
  • See if SAP Field Service Management fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

What are the features of SAP Field Service Management?

33%

Feature coverage

10 of 30 tracked features

Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…

Offline reporting entails delivering a high-level overview of the project's important data in a simple, easy-to-understand format. ffline re…

Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…

Security & Compliance

SAP Field Service Management security and data handling

Key compliance certifications and security features for IT and security teams evaluating SAP Field Service Management.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

Alternatives to SAP Field Service Management

Recommended

Streamlined solutions for field ...

9.4

Very Good

Visit websiteCompare SAP Field Service Management vs Service Fusion

Recommended

Simplify your service operations ...

9.6

Very Good

Visit websiteCompare SAP Field Service Management vs Housecall Pro

Streamline your field service ...

9.4

Very Good

Compare SAP Field Service Management vs FieldAware

Streamline your field service ...

9.5

Very Good

Compare SAP Field Service Management vs ServiceTitan

Streamlining service calls, ...

9.8

Very Good

Compare SAP Field Service Management vs Jobber

Efficient service management for ...

9.3

Compare SAP Field Service Management vs Fieldd

Efficiently manage your field ...

8.3

Compare SAP Field Service Management vs ServiceWorks

Streamline, optimize, and excel in ...

7.3

Compare SAP Field Service Management vs Service CRM

Empowering your field service success.

7.3

Compare SAP Field Service Management vs Fieldeas
Help & Contact

SAP Field Service Management Support Options

Customer ServiceOnline
LocationWalldorf, Germany

Frequently Asked Questions About SAP Field Service Management

Common questions buyers ask before choosing SAP Field Service Management.

SAP Field Service Management is a Field Service Management Software. SAP Field Service Management offers Offline Reporting, Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking and many more functionalities.

Buyers commonly note the following limitations of SAP Field Service Management: May be too complex for smaller teams.; Higher pricing may deter budget-conscious buyers.; Setup can be time-consuming..

Some top alternatives to SAP Field Service Management includes Service Fusion, Housecall Pro, FieldAware, ServiceTitan and Fieldeas.

SAP Field Service Management offers Quotation Based pricing model

We don't have information regarding integrations of the SAP Field Service Management as of now.

The starting price is not disclosed by SAP Field Service Management. You can visit SAP Field Service Management pricing page to get the latest pricing.

Ready to try it?

Get started with SAP Field Service Management

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Grow your pipeline with buyers who are already looking for you

254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.