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8.8

Spot Score

ServiceTrade - Field Service Management Software

ServiceTrade Review: Is It The Right Field Service Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

SOC 2
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Starts from $59 / User / Month, also offers free forever plan

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What is ServiceTrade?

ServiceTrade is a field service management system that helps to win business, increase sales and profits, and retain existing customers. It gives user complete control over field service operations from a single, flexible platform that ties seamlessly into an existing technology infrastructure. ServiceTrade features a powerful blend of business process management, invoicing and accounting, and customer relationship management functionality to help to make more money in less time.

Pricing

  • Starts from $59 / User / Month

  • Free Trial available

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

ServiceTrade Software Demo

ServiceTrade was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider ServiceTrade

Team types
Large Enterprises, Medium Business

Why teams choose ServiceTrade

  • Integrates multiple functionalities into one platform.

  • Enhances control over field service operations.

  • Focuses on profitability and customer retention.

Is ServiceTrade right for you?

What buyers should know before shortlisting ServiceTrade

ServiceTrade offers a comprehensive field service management system that integrates business process management with invoicing and CRM functionalities. It is ideal for organizations looking to enhance profitability and customer retention.

Pros and cons

ServiceTrade pros and cons

  • ServiceTrade pros
  • Integrates multiple functionalities into one platform.

  • Enhances control over field service operations.

  • Focuses on profitability and customer retention.

  • ServiceTrade cons
  • Setup can be complex and time-consuming.

  • May require user training for full utilization.

4.7/5 rating
63 verified reviews
Free trial available

Ready to try it?

Get started with ServiceTrade

Start your free trial — no credit card required.

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Still comparing?

See how it stacks up

Compare ServiceTrade side-by-side with top Field Service Management Software alternatives.

Service Fusion
Housecall Pro
Smart Service
+9 more
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ServiceTrade reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 63 reviews, with consistently positive feedback.

What buyers like

  • Complete control over operations
  • Flexible platform
  • Business process management

Common complaints

  • Complex setup process
  • May require training
  • Higher cost for advanced features

4.7

Excellent

Based on 46 ratings & 63 reviews

Rating Distribution

Excellent

(54)

Very Good

(5)

Good

(3)

Poor

(1)

Poor

(0)

What users are saying

JB

Jim B

05/17/23

5 out of 5

"Significant Partner"

What do you like best about ServiceTrade? Allows us to organize and schedule our workflow. Our profitability has improved significantly due to items ...

Read more

JE

Joshua E

12/21/22

5 out of 5

"ServiceTrade has been a great tool to help us expand our territory"

What do you like best about ServiceTrade? Service Trade has provided our company with a powerful set of tools. The way that we can keep histories in ...

Read more

AU

Anonymous User

12/08/22

5 out of 5

"Awesome"

What do you like best about ServiceTrade? We love Service Trade for its ability to schedule, track and quote. Our technicians like the software for ...

Read more

NY

Nicole Y

11/29/22

5 out of 5

"ServiceTrade"

What do you like best about ServiceTrade? ServiceTrade has been excellent for our company and growing our service departments across the country. We ...

Read more

AH

Alicia H

11/20/22

5 out of 5

"This program has been a game changer"

What do you like best about ServiceTrade? The staff at service trade not only has outstanding communication with each other but the response to answer ...

Read more

MH

Micah H

11/17/22

5 out of 5

"Service Trade has done wonders for our efficiency and growth."

What do you like best about ServiceTrade? Service Trade makes everything so streamlined from quoting a job, to scheduling, sending a summary to ...

Read more

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  • See if ServiceTrade fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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What are the features of ServiceTrade?

29%

Feature coverage

8 of 28 tracked features

Workforce analytics is a software and methodology combo that uses statistical models to worker-related data to help business leaders optimiz…

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

Managers plan, coordinate, regulate, and lead operations that assure compliance with laws and standards through compliance management. It is…

A digital signature is a mathematical approach for ensuring the integrity and validity of a message, software, or digital document. It's a d…

IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…

Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…

Security & Compliance

ServiceTrade security and data handling

Key compliance certifications and security features for IT and security teams evaluating ServiceTrade.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

Alternatives to ServiceTrade

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9.6

Excellent

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8.5

Very Good

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9.5

Excellent

Compare ServiceTrade vs ServiceTitan

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9.3

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8.3

Compare ServiceTrade vs ServiceWorks

Efficiently manage field operations ...

8.4

Very Good

Compare ServiceTrade vs Call of Service

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9.0

Very Good

Compare ServiceTrade vs SmartServ

Streamline your field service ...

8.8

Compare ServiceTrade vs IndusTrack

Efficiency on-the-go for service ...

7.9

Compare ServiceTrade vs Easy Field Services

Streamline, optimize, and excel in ...

7.3

Compare ServiceTrade vs Service CRM

ServiceTrade Customers

AAA Fire Protection-logo

AAA Fire Protection

Nelbud-logo

Nelbud

BlueHat Mechanical-logo

BlueHat Mechanical

Help & Contact

ServiceTrade Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationDurham, North Carolina

Connect with ServiceTrade

Frequently Asked Questions About ServiceTrade

Common questions buyers ask before choosing ServiceTrade.

ServiceTrade is a Field Service Management Software. ServiceTrade offers Analytics (Workforce), Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling and many more functionalities.

Buyers commonly note the following limitations of ServiceTrade: Setup can be complex and time-consuming.; May require user training for full utilization..

Some top alternatives to ServiceTrade includes Service Fusion, Housecall Pro, Smart Service, ServiceTitan and Service CRM.

ServiceTrade offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the ServiceTrade as of now.

The starting price of ServiceTrade is $59/User/Month

Ready to try it?

Get started with ServiceTrade

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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