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8.5

Spot Score

Plexus - Field Service Management Software

Plexus Review: Is It The Right Field Service Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

SOC 2
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What is Plexus?

Plexus is field service management software that allows service people to be efficient, compliant, and mobile. Plexus offers a cloud-based solution that integrates seamlessly with existing business systems, enabling user to connect service providers, engineers, suppliers, technicians, and auto dealers. The product consists of a mobile app, an online dashboard and an admin dashboard, allowing you to view all information from anywhere.

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
  • Data residency:Global

Plexus Software Demo

Plexus was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Plexus

Team types
Large Enterprises, Medium Business

Why teams choose Plexus

  • Seamless integration with existing business systems enhances usability.

  • Cloud-based access allows for real-time data management.

Is Plexus right for you?

What buyers should know before shortlisting Plexus

Plexus offers a cloud-based field service management solution that integrates well with existing systems, enhancing operational efficiency. Its dual dashboard approach provides both mobile and administrative oversight.

Pros and cons

Plexus pros and cons

  • Plexus pros
  • Seamless integration with existing business systems enhances usability.

  • Cloud-based access allows for real-time data management.

  • Plexus cons
  • Initial setup may require technical assistance.

  • Subscription costs can accumulate over time.

4.0/5 rating
4 verified reviews

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Plexus side-by-side with top Field Service Management Software alternatives.

Service Fusion
Housecall Pro
Smart Service
+9 more
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What is the pricing of Plexus?

Free TrialNot available
Pricing Model
Subscription

Plexus reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 4 reviews, with strong overall satisfaction.

What buyers like

  • Cloud-based solution
  • Seamless integration
  • Mobile and admin dashboards

Common complaints

  • May require integration setup
  • Potential learning curve
  • Subscription costs may add up

4

Very Good

Based on 26 ratings & 4 reviews

Rating Distribution

Excellent

(1)

Very Good

(2)

Good

(1)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

11/29/18

3.5 out of 5

"I recommend Plexus to field businesses looking for a management software that will grow WITH them."

What do you like best about Plexus Software? The personalized training and support, ease of use, and having all of my jobs' information in one ...

Read more

KL

Kimberly L

02/22/18

5 out of 5

"Easily navigable "

What do you like best about Plexus Software? I enjoy the fact that it’s Incredibly user-friendly! Even if you have a little to no computer skills this ...

Read more

AU

Anonymous User

10/30/17

2.5 out of 5

"Cross-Team Functionality"

What do you like best about Plexus Software? The system provides in-depth manufacturing support for our many SKUs. While tricky, it allows for robust ...

Read more

VR

Victoria R

09/30/17

3.5 out of 5

"Adequate, though not always user friendly. "

What do you like best about Plexus Software? I liked being able to quickly run reports, once the steps were explained to me by current users. What do ...

Read more

What are the features of Plexus?

29%

Feature coverage

8 of 28 tracked features

An invoice and a bill are documents that convey the same information about the amount owing for the sale of goods or services. Still, a comp…

A digital signature is a mathematical approach for ensuring the integrity and validity of a message, software, or digital document. It's a d…

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of…

The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…

IT can use job scheduling technologies to automate task execution using date-and-time scheduling or other approaches such as event-based tri…

Project management necessitates a great deal of organization, thus having dedicated project management software that allows for real-time tr…

Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…

The process of selecting the most cost-effective route is known as route optimization. Finding the shortest path between two points is more…

Security & Compliance

Plexus security and data handling

Key compliance certifications and security features for IT and security teams evaluating Plexus.

Certifications

SOC 2✓ Certified
HIPAA✗ Not certified

Developer & data

Data residency
🌐

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8.0

Very Good

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7.9

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7.8

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7.8

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7.3

Compare Plexus vs Service CRM

Empowering your field service success.

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Help & Contact

Plexus Support Options

Customer ServiceBusiness Hours
LocationNA

Frequently Asked Questions About Plexus

Common questions buyers ask before choosing Plexus.

Plexus is a Field Service Management Software. Plexus offers Reporting, Route Optimization, Real-time Job Tracking, Job Scheduling, Digital Signature and many more functionalities.

Buyers commonly note the following limitations of Plexus: Initial setup may require technical assistance.; Subscription costs can accumulate over time..

Some top alternatives to Plexus includes Service Fusion, Housecall Pro, Smart Service, FieldPulse and Fieldeas.

Plexus offers Subscription pricing model

We don't have information regarding integrations of the Plexus as of now.

The starting price is not disclosed by Plexus. You can visit Plexus pricing page to get the latest pricing.

Ready to try it?

Get started with Plexus

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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