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Phreesia vs Relatient Comparison

Last updated:

Phreesia

4.0(18 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients alike, Phreesia offers a dynam…

Relatient

4.8(27 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates streamlined scheduling, reduces no-…

Relatient leads on user satisfaction with a 4.8-star rating across 27 reviews.

Phreesia vs Relatient — at a glance

FeaturePhreesiaRelatient
Rating4.0 / 54.8 / 5
Reviews1827
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryPatient Engagement SoftwarePatient Engagement Software
PlatformsBrowser Based (Cloud)SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPRHIPAA
Data residencyUSUS

Key differences between Phreesia and Relatient

  • User satisfaction: Relatient scores higher with a 4.8-star average.
  • Deployment: Phreesia supports Browser Based (Cloud); Relatient supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Phreesia vs Relatient — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Patient Engagement Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Phreesia
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Relatient - New SaaS Software
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Biggest differences

Start here before you go deeper into features.

Phreesia

Best for health systems needing complex patient intake and multi-EHR integration.

Choose if
  • You manage patient intake across multiple specialties within a health system.
  • Your organization handles complex risk-sharing agreements like ACOs.
  • You require seamless integration with multiple EHR systems.
Consider alternatives if
  • You run a small clinic without complex EHR integration needs.
  • You need transparent, off-the-shelf pricing without lengthy sales consultation.

Relatient

Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.

Choose if
  • You require multi-channel encrypted reminders via voice, text, and email to reduce no-shows.
  • Your organization needs real-time patient notifications about delays and schedule changes.
  • You are a medium to large healthcare provider prioritizing streamlined patient engagement workflows.
Consider alternatives if
  • You operate a small practice with low patient volume and minimal engagement needs.
  • You need transparent, fixed pricing or advanced marketing automation features for patient outreach.

Phreesia: Best for health systems needing complex patient intake and multi-EHR integration. Relatient: Best for healthcare providers needing HIPAA-compliant patient communication and no-show reduction.

Description

Revolutionize the patient intake process with Phreesia, a cutting-edge Health System Patient Intake Software. Designed to address the complex challenges faced by health systems and patients ... Read More about Phreesia

Relatient is a brilliant patient engagement platform that helps amplify engagement levels while introducing a slew of features to elevate patient experiences. This software facilitates ... Read More about Relatient

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.76

(27)

Best Company Size

Medium BusinessLarge Enterprises
51-500 employees500+ employees
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Software Demo

Demo

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Step 1 of 4

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How do Phreesia and Relatient Compare on Features?

Total Features

8 Features

6 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Phreesia and Relatient on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals
      • Small Business
      • Large Enterprises
      • Medium Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Phreesia User Reviews & Rating Comparison

      User Ratings

      4

      (based on 18 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      25

      2

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment with appreciation for its specialized healthcare intake capabilities, tempered by concerns about pricing transparency and implementation complexity.

      What buyers like

      • Specialized patient intake functionality
      • EHR integration capabilities
      • Support for risk-sharing agreements

      Common complaints

      • Lack of pricing transparency
      • Complex implementation process

      Buyer sentiment

      Users generally express high satisfaction with Relatient’s patient communication effectiveness and HIPAA compliance.

      What buyers like

      • Ease of use
      • Reliable appointment reminders
      • Effective patient communication

      Common complaints

      • Lack of pricing transparency
      • Limited marketing features

      Pros and Cons

      • Streamlines patient intake across multiple specialties

      • Supports complex risk-sharing agreement management

      • Integrates with multiple EHR systems

      • Pricing is quotation based and not publicly available

      • Implementation complexity due to integration needs

      • Effective reduction of patient no-shows through automated reminders

      • HIPAA compliant encrypted communication via voice, text, and email

      • Real-time patient notifications about delays and schedule changes

      • Pricing is quotation based and not publicly disclosed

      • Limited information on marketing features and integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Phreesia or Relatient? Tell buyers what actually differs.

      List of Customers

      Customers

      Piedmont

      Piedmont

      VCS

      VCS

      Houston

      Houston

      Hospital Sisters Health System

      Hospital Sisters Health System

      Vancouver Clinic

      Vancouver Clinic

      ONE Pediatrics

      ONE Pediatrics

      Media and Screenshots

      Screenshots

      Custom Report

      1 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Phreesia and Relatient in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Phreesia or Relatient?
      Relatient edges out the other on user ratings (4.8 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Phreesia and Relatient offer a free trial?
      Neither Phreesia nor Relatient currently lists a free trial.
      What is the starting price of Phreesia vs Relatient?
      Phreesia starts at Contact for pricing. Relatient starts at Contact for pricing.
      What are the top alternatives to Phreesia?
      Top alternatives to Phreesia include Certify Health, PatientBond, Axle Health, BlueJeans Telehealth, Mytonomy.
      What are the top alternatives to Relatient?
      Top alternatives to Relatient include AppointMentor, DocMeIn, Clockwise.MD, AdvancedScheduling, skedule.care.