ManageEngine OpManager MSP Review: Is It The Right Network Monitoring Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $795
Overview
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Buyer feedback
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What is ManageEngine OpManager MSP?
ManageEngine OpManager MSP is the perfect tool for service providers and IT admins to observe and control their customers' networks. From one convenient location, it can track over 2000 metrics of several 10,000 device varieties, delivering distinctive reports to every user manager so they can assess network performance. Moreover, with its updated NCM add-on, admins can have greater command of network configurations and regulatory demands from multiple customers. This product also offers additional probes for each client to find out network
Pricing
Starts from $795
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
GDPRSSO & MFA supported
Data residency:🇺🇸
Platform
Web-based — no mobile app
Installed - Windows
ManageEngine OpManager MSP Software Demo
ManageEngine OpManager MSP was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider ManageEngine OpManager MSP
- Use cases
- Managed Service Providers (MSPs), Telecommunications, Healthcare IT
- Team types
- Network Administrators, IT Managers
- Company size
- 50 to 1,000 employees, Medium Business
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose ManageEngine OpManager MSP
Comprehensive real-time network monitoring across thousands of devices
Scalability to manage multiple customers and large device counts
Customizable dashboards for clear visualization of network health
Is ManageEngine OpManager MSP right for you?
Best for MSPs needing scalable, comprehensive multi-customer network monitoring.
Choose ManageEngine OpManager MSP if
- You manage multiple customers’ networks with thousands of devices needing real-time monitoring.
- You require customizable dashboards to visualize diverse network metrics clearly.
- You need advanced network configuration management and compliance features via NCM add-on.
Consider alternatives if
- You are a small team or company needing simple, low-complexity network monitoring.
- You require transparent, upfront pricing without engaging sales for quotes.
What buyers should know before shortlisting ManageEngine OpManager MSP
ManageEngine OpManager MSP is a comprehensive network monitoring tool designed for service providers. Its ability to track a vast array of metrics and provide tailored reports makes it a valuable asset for IT admins managing multiple networks.
ManageEngine OpManager MSP pros and cons
- ManageEngine OpManager MSP pros
Comprehensive real-time network monitoring across thousands of devices
Scalability to manage multiple customers and large device counts
Customizable dashboards for clear visualization of network health
- ManageEngine OpManager MSP cons
Pricing details are not publicly available, requiring sales contact
Potentially complex setup due to extensive features and scalability
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Compare ManageEngine OpManager MSP side-by-side with top Network Monitoring Software alternatives.
What is the pricing of ManageEngine OpManager MSP?
ManageEngine OpManager MSP Pricing Plans
OPM MSP - Subscription
50 Devices Pack with 2 Users: $795
100 Devices Pack with 2 Users: $1,495
250 Devices Pack with 2 Users: $3,295
500 Devices Pack with 2 Users: $5,695
1000 Devices Pack with 2 Users: $9,395
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OPM MSP - Perpetual
50 Devices Pack with 2 Users: $1995 (AMS-$399)
100 Devices Pack with 2 Users: $3695 (AMS-$739)
250 Devices Pack with 2 Users: $8245 (AMS-$1649)
500 Devices Pack with 2 Users: $14,245 (AMS-$2849)
1000 Devices Pack with 2 Users: $23,495 (AMS-$4699)
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ManageEngine OpManager MSP reviews and ratings
Buyer sentiment
Users appreciate the tool's comprehensive monitoring capabilities and scalability but note the complexity and pricing opacity as concerns.
What buyers like
- Comprehensive network monitoring
- Scalability for MSPs
- Customizable dashboards
Common complaints
- Pricing transparency
- Setup complexity
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What are the features of ManageEngine OpManager MSP?
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Internet usage monitoring refers to the process of tracking and recording an individual's or organization's usage of the internet. This feat…
Real time analytics is a software feature that enables immediate data analysis and visualization as data is being generated. It provides bus…
The process of pre-planning, scheduling, and distributing your resources to maximum efficiency is known as resource management. A resource i…
SLA (Service Level Agreement) Monitoring is a software feature that is designed to help organizations keep track of their compliance with se…
Server monitoring is a crucial aspect of maintaining a healthy and efficient server environment. It involves continuously tracking and analy…
Uptime monitoring is an essential software feature that allows businesses to track and measure the availability of their website, server, or…
Web Traffic Reporting is a software feature that provides detailed insights into the traffic generated on a website. This feature is especia…
ManageEngine OpManager MSP security and data handling
Key compliance certifications and security features for IT and security teams evaluating ManageEngine OpManager MSP.
Certifications
Security features
Developer & data
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Why buyers keep looking beyond ManageEngine OpManager MSP
Users may seek alternatives due to budget constraints, as some other network management solutions offer similar features at a lower cost, making them more attractive for small to mid-sized managed service providers.
The complexity of OpManager MSP's interface can be a barrier for teams looking for simpler, more intuitive solutions that allow for quicker onboarding and easier navigation for new users.
Organizations with specific compliance or reporting needs might find that alternative tools provide better customization options and tailored features to meet industry-specific requirements without extensive configuration.
Some users may prefer alternatives that offer enhanced integration capabilities with existing IT systems or third-party applications, facilitating a more seamless workflow and improved overall productivity.
ManageEngine OpManager MSP Support Options
Frequently Asked Questions About ManageEngine OpManager MSP
Common questions buyers ask before choosing ManageEngine OpManager MSP.
ManageEngine OpManager MSP is a Network Monitoring Software. ManageEngine OpManager MSP offers Web Traffic Reporting, Uptime Monitoring, SLA Monitoring, Server Monitoring, Real Time Analytics and many more functionalities.
ManageEngine OpManager MSP is a strong fit if: You manage multiple customers’ networks with thousands of devices needing real-time monitoring.; You require customizable dashboards to visualize diverse network metrics clearly.. Consider alternatives if: You are a small team or company needing simple, low-complexity network monitoring.; You require transparent, upfront pricing without engaging sales for quotes..
Buyers commonly note the following limitations of ManageEngine OpManager MSP: Pricing details are not publicly available, requiring sales contact; Potentially complex setup due to extensive features and scalability; Limited information on user interface intuitiveness beyond dashboards.
Some top alternatives to ManageEngine OpManager MSP includes Ne.Mo. Network Monitoring, PRTG Network Monitor, Spiceworks Network Monitor, NetBeez and NinjaOne.
ManageEngine OpManager MSP offers Free Trial, One-time license, Quotation Based pricing models
The starting price of ManageEngine OpManager MSP is $795
Ready to try it?
Get started with ManageEngine OpManager MSP
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].