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8.3

Spot Score

ngDesk - Help Desk Software

ngDesk Alternatives with Better Pricing

Efficiently manage support requests with ngDesk.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Contract (SLA Management)
  • Customizable Branding

Pricing

  • Starts from $4/User/Month, also offers free forever plan

  • Free Trial available

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Alternatives of ngDesk with

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List of the Top ngDesk alternatives as of May 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 9 more

Unique Features

  • Incident Management

  • Document Storage

  • Known Issue Management

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

9.7

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 9 more

Unique Features

  • Incident Management

  • Document Storage

  • Known Issue Management

+ 12 more

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Logo

Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

  • Ticket Management

  • Live Chat

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 8 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

8.3

Spot Score

LabiDesk - Help Desk Software

LabiDesk

Streamline customer support and enhance satisfaction.

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Add to compare

Product Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 8 more

Unique Features

  • Incident Management

  • Document Storage

  • Known Issue Management

Pricing

Free Trial available

Starts from $79/Month when Billed Yearly

8.7

Spot Score

BoldDesk - Help Desk Software

BoldDesk

Streamline your support with BoldDesk's advanced features.

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Add to compare

Product Description

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 9 more

Unique Features

  • Incident Management

  • Known Issue Management

  • Community Forums

Pricing

Free Trial available

Starts from $8/User/Month when Billed Yearly