IBM
Yes, both ngDesk and BoldDesk offer a Free Trial.
ngDesk is designed for Large Enterprises, Medium Business and Small Business.
BoldDesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for ngDesk Starts at $4/User/Month whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.
Some top alternatives to ngDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Halo Service Desk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, LabiDesk, HESK and BoldDesk.
Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.