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Mediahawk vs CallRail Comparison

Last updated:

Mediahawk

3.0(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill…

CallRail

4.8(797 reviews)

Starting at $45 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure res…

CallRail leads on user satisfaction with a 4.8-star rating across 797 reviews.

Spotsaas Analysis

MediahawkCallRail

Mediahawk focuses on providing advanced media tracking and analytics, making it ideal for businesses looking to optimize their advertising spend. In contrast, CallRail specializes in call tracking and analytics, making it a perfect fit for companies that prioritize understanding customer interactions through phone calls.

Who should pick which

  • Advanced media tracking and analytics capabilities:
  • Focuses on optimizing advertising spend:
  • Suitable for businesses with a strong media presence:
  • Offers detailed reporting features:
  • Ideal for marketers seeking to enhance campaign performance:
  • No pricing information available:
  • Specializes in call tracking and analytics:
  • Provides insights into customer interactions via phone:
  • Ideal for businesses prioritizing phone-based customer engagement:
  • Offers features for managing and recording calls:
  • Pricing starts at $45:
  • Suitable for marketing teams looking to improve ROI on calls:

Mediahawk vs CallRail — at a glance

FeatureMediahawkCallRail
Rating3.0 / 54.8 / 5
Reviews2797
Starting priceContact for pricing$45 /Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between Mediahawk and CallRail

  • Pricing: CallRail starts at $45 /Month. Mediahawk pricing is not publicly listed.
  • Free trial: CallRail offers a free trial; Mediahawk does not.
  • User satisfaction: CallRail scores higher with a 4.8-star average.
  • Deployment: Mediahawk supports SaaS/Web/Cloud; CallRail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Mediahawk vs CallRail — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mediahawk - Inbound Call Tracking Software
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CallRail - Inbound Call Tracking Software
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Mediahawk vs CallRail: Biggest differences

Start here before you go deeper into features.

Mediahawk

Best for

Large Enterprises, Medium Business, Small Business

CallRail

Best for

Large Enterprises, Medium Business, Small Business

Mediahawk typically suits Large Enterprises and Medium Business. CallRail tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent ... Read More about Mediahawk

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user ... Read More about CallRail

Entry Level Pricing

  • Not Available
  • Starts from $45

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.77

(797)
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Software Demo

Demo

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Step 1 of 4

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How do Mediahawk and CallRail Compare on Features?

Total Features

7 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Mediahawk and CallRail on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $45

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Mediahawk pricing
      CallRail pricing

      Mediahawk vs CallRail: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Mediahawk vs CallRail Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Mediahawk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      1

      1

      0

      0

      718

      87

      6

      5

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Comprehensive campaign tools
      • Live call reporting
      • Predictive dialing

      Common complaints

      • Can be overwhelming for new users
      • May require training
      • Limited customization options

      Buyer sentiment

      Buyer sentiment is very strong across 828 reviews, with consistently positive feedback.

      What buyers like

      • Multi-channel tracking
      • Detailed caller insights
      • Lead nurturing capabilities

      Common complaints

      • Limited features for advanced analytics
      • Basic reporting options
      • May require training for effective use

      Pros and Cons

      • Comprehensive tools for campaign management

      • Real-time analytics for quick decision-making

      • Predictive dialing enhances efficiency

      • Initial learning curve

      • Potentially high setup costs

      • Comprehensive lead tracking across channels

      • User-friendly design enhances usability

      • Detailed insights improve marketing performance

      • Limited advanced analytics features

      • Basic reporting may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Mediahawk or CallRail? Tell buyers what actually differs.

      Mediahawk and CallRail Customers

      Customers

      Travis Perkins

      Travis Perkins

      worldpay

      worldpay

      Miele

      Miele

      Access Professional Systems

      Access Professional Systems

      QShark

      QShark

      elmar

      elmar

      Media and Screenshots

      Screenshots

      Mediahawk : Dashboard screenshot

      3 Screenshots

      Lead Center - Interaction List screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      4 Videos

      Top Alternatives to Mediahawk and CallRail in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mediahawk or CallRail?
      CallRail edges out the other on user ratings (4.8 vs 3.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mediahawk and CallRail offer a free trial?
      CallRail offers a free trial. Mediahawk does not.
      What is the starting price of Mediahawk vs CallRail?
      Mediahawk starts at Contact for pricing. CallRail starts at $45 /Month.
      What are the top alternatives to Mediahawk?
      Top alternatives to Mediahawk include Phonexa, DialogTech, Nimbata, Ringostat, CallRail.
      What are the top alternatives to CallRail?
      Top alternatives to CallRail include Invoca, Ringostat, Mediahawk, Leadtosale, Calltracks.