Mediahawk vs CallRail Comparison
Mediahawk
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill…
CallRail
Starting at $45 /Month
- Free Trial
- Large Enterprises
- Medium Business
CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure res…
CallRail leads on user satisfaction with a 4.5-star rating across 2,763 reviews.
SpotSaaS Analysis
MediahawkCallRail
Mediahawk focuses on providing advanced media tracking and analytics, making it ideal for businesses looking to optimize their advertising spend. In contrast, CallRail specializes in call tracking and analytics, making it a perfect fit for companies that prioritize understanding customer interactions through phone calls.
Who should pick which
- Advanced media tracking and analytics capabilities:
- Focuses on optimizing advertising spend:
- Suitable for businesses with a strong media presence:
- Offers detailed reporting features:
- Ideal for marketers seeking to enhance campaign performance:
- No pricing information available:
- Specializes in call tracking and analytics:
- Provides insights into customer interactions via phone:
- Ideal for businesses prioritizing phone-based customer engagement:
- Offers features for managing and recording calls:
- Pricing starts at $45:
- Suitable for marketing teams looking to improve ROI on calls:
Mediahawk vs CallRail — at a glance
| Feature | Mediahawk | CallRail |
|---|---|---|
| Rating | 3.4 / 5 | 4.5 / 5 |
| Reviews | 149 | 2,763 |
| Starting price | Contact for pricing | $45 /Month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Inbound Call Tracking Software | Inbound Call Tracking Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Business Hours, Online | Business Hours, Online |
| Certifications | — | SOC 2, GDPR |
| Data residency | US | US |
Key differences between Mediahawk and CallRail
- Pricing: CallRail starts at $45 /Month. Mediahawk pricing is not publicly listed.
- Free trial: CallRail offers a free trial; Mediahawk does not.
- User satisfaction: CallRail scores higher with a 4.5-star average.
- Deployment: Mediahawk supports SaaS/Web/Cloud; CallRail supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Mediahawk vs CallRail — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Mediahawk typically suits Large Enterprises and Medium Business. CallRail tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent ... Read More about Mediahawk | CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user ... Read More about CallRail |
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Entry Level Pricing |
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Free Trial Availability |
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User RatingsBased on verified Spotsaas reviews | ||
Get pricing help | Get pricing help |
Software Demo
Demo |
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Compare Mediahawk and CallRail on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
Organization Types supported |
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Platforms Supported |
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API Support |
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | ✓ Yes |
|---|---|---|
HIPAA | ✗ No | ✗ No |
GDPR | — | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Multi-Factor Auth (MFA) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Audit Logs | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🇺🇸 US |
Mediahawk User Reviews & Rating Comparison
User Ratings | ||
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Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 828 reviews, with consistently positive feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Travis Perkins  worldpay  Miele |  Access Professional Systems  QShark  elmar |
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Media and Screenshots
Screenshots |  3 Screenshots |  3 Screenshots |
|---|---|---|
Videos |  1 Videos |  4 Videos |
Top Alternatives to Mediahawk and CallRail in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Mediahawk or CallRail?
- CallRail edges out the other on user ratings (4.5 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Mediahawk and CallRail offer a free trial?
- CallRail offers a free trial. Mediahawk does not.
- What is the starting price of Mediahawk vs CallRail?
- Mediahawk starts at Contact for pricing. CallRail starts at $45 /Month.
- What are the top alternatives to Mediahawk?
- Top alternatives to Mediahawk include ResponseTap, Calltracks, CallView 360, Outleads, calltrak.
- What are the top alternatives to CallRail?
- Top alternatives to CallRail include CallTrackingMetrics, Invoca, Calltracks, calltrak, TeleCapture.