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Mediahawk vs ResponseTap Comparison

Last updated:

Mediahawk

3.4(149 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent Call Recording, Campaign and Skill…

ResponseTap

4.3(179 reviews)

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with a…

ResponseTap leads on user satisfaction with a 4.3-star rating across 179 reviews.

SpotSaaS Analysis

MediahawkResponseTap

The core difference between Mediahawk and ResponseTap lies in their specific focus areas within marketing analytics, with Mediahawk emphasizing call tracking and ResponseTap offering a more comprehensive view of customer journeys. Ideal buyers for Mediahawk are businesses seeking specialized call tracking solutions, while ResponseTap is suited for companies looking for an all-encompassing analytics platform.

Who should pick which

  • Focuses on call tracking solutions:
  • Ideal for businesses prioritizing phone lead management:
  • Offers insights into customer interactions via phone:
  • Suitable for marketing teams looking to optimize call conversions:
  • Provides detailed reporting on call performance:
  • Integrates with various CRM systems:
  • Specializes in customer journey analytics:
  • Ideal for companies wanting a holistic view of user behavior:
  • Offers insights into online and offline customer interactions:
  • Suitable for marketing teams focused on multi-channel strategies:
  • Provides detailed tracking of user paths and conversions:
  • Integrates with various marketing tools and platforms:

Mediahawk vs ResponseTap — at a glance

FeatureMediahawkResponseTap
Rating3.4 / 54.3 / 5
Reviews149179
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryInbound Call Tracking SoftwareInbound Call Tracking Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Mediahawk and ResponseTap

  • Target audience: Mediahawk is built for Large Enterprises and Medium Business, while ResponseTap targets Individuals and Large Enterprises.
  • User satisfaction: ResponseTap scores higher with a 4.3-star average.
  • Deployment: Mediahawk supports SaaS/Web/Cloud; ResponseTap supports SaaS/Web/Cloud.

Mediahawk vs ResponseTap — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Inbound Call Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Mediahawk - Inbound Call Tracking Software
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ResponseTap - Inbound Call Tracking Software
Talk to an expert
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Biggest differences

Start here before you go deeper into features.

Mediahawk

Best for

Large Enterprises, Medium Business, Small Business

ResponseTap

Best for

Individuals, Large Enterprises, Medium Business

Mediahawk typically suits Large Enterprises and Medium Business. ResponseTap tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Mediawk has everything needed for successful inbound campaigns. Predictive Dialing, Incoming Call Analytics, Live Call Reporting, Live Agent Call Logging and Live Agent Chat, Live Agent ... Read More about Mediahawk

ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user ... Read More about ResponseTap

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews
Get pricing help
Get pricing help

Software Demo

Demo

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Compare Mediahawk and ResponseTap on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Mediahawk pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Freelancers
      • Medium Business
      • Individuals

      Platforms Supported

      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Mediahawk User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      0

      1

      1

      0

      0

      62

      25

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is mixed across 2 reviews, so it is worth reviewing the tradeoffs closely.

      What buyers like

      • Comprehensive campaign tools
      • Live call reporting
      • Predictive dialing

      Common complaints

      • Can be overwhelming for new users
      • May require training
      • Limited customization options

      Buyer sentiment

      Buyer sentiment is positive across 88 reviews, with strong overall satisfaction.

      What buyers like

      • Easy installation
      • On-screen call control
      • Direct call transfers

      Common complaints

      • Limited reporting features
      • May require additional tools
      • Not suitable for complex setups

      Pros and Cons

      • Comprehensive tools for campaign management

      • Real-time analytics for quick decision-making

      • Predictive dialing enhances efficiency

      • Initial learning curve

      • Potentially high setup costs

      • Quick setup process

      • Eliminates the need for separate devices

      • Streamlined call handling

      • Limited advanced features

      • Basic analytics may not meet all needs

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Travis Perkins

      Travis Perkins

      worldpay

      worldpay

      Miele

      Miele

      TUI

      TUI

      Virgin Money

      Virgin Money

      Shelter

      Shelter

      Media and Screenshots

      Screenshots

      Mediahawk : Dashboard screenshot

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Mediahawk and ResponseTap in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Mediahawk or ResponseTap?
      ResponseTap edges out the other on user ratings (4.3 vs 3.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Mediahawk and ResponseTap offer a free trial?
      Neither Mediahawk nor ResponseTap currently lists a free trial.
      What is the starting price of Mediahawk vs ResponseTap?
      Mediahawk starts at Contact for pricing. ResponseTap starts at Contact for pricing.
      What are the top alternatives to Mediahawk?
      Top alternatives to Mediahawk include ResponseTap, Calltracks, CallView 360, Outleads, calltrak.
      What are the top alternatives to ResponseTap?
      Top alternatives to ResponseTap include Calltracks, CallView 360, calltrak, TeleCapture, Call Tracker.

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