IrisAgent

Effortless customer service with AI automation.

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IrisAgent offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

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Support

FAQs

What is IrisAgent?

Affiliate Disclosure

IrisAgent provides automated customer support solutions that result in effective and efficient customer service. Recent technologies, such as AI-powered tagging, intelligent routing, and early warning systems, allow teams to anticipate and quickly address customer needs. Automated workflows create streamlined operations between Support, Product, and Engineering Systems, while the data integration between them ensures customer queries are dealt with in a timely manner. The customer support automation from IrisAgent helps businesses to save costs, increase efficiency, while delivering improved customer

Pricing

IrisAgent offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

IrisAgent software demo

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IrisAgent was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

IrisAgent Features

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Features Score:

Workflow Configuration

IrisAgent Pricing

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Free Trial

Yes, It's available

IrisAgent Pricing

IrisAgent offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

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Pricing Plans

Essentials

CRM Connectors
DevOps and Engineering Connectors
DevOps and Engineering Alerts
Support Alerts
Automated Tagging and Routing

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Advanced

Includes features of Essentials plan, plus
CSM Connectors
RCA Notifications
Revenue Impact Analysis
Product Quality Monitoring

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Enterprise

Includes features of Advanced plan, plus
Service Availability Analysis
Custom Deployment
Training
Quarterly Health Check

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Disclaimer: Pricing information for IrisAgent is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for IrisAgent

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IrisAgent Reviews & Ratings

Rating Distribution

Excellent

(1)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Hilary L

12/06/22

4.5 out of 5

"Great AI tool for support ops"

What do you like best about IrisAgent? I like the hands-on approach from the IrisAgent team. Using AI can be daunting but the team were so helpful ...

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IrisAgent Support

Contact

+1 617 249 3312

Customer Service

Online

Location

Mountain View, California

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

IrisAgent is a New SaaS Software. IrisAgent offers Ticket Management, Auto-tagging (Image), Alert Notifications, CRM, Root Cause Analysis and many more functionalities.

Some top alternatives to IrisAgent includes Kustomer, Jatana.ai, TeamSupport, Salesforce Service Cloud and IFTTT.

No, IrisAgent doesn't provide API.

No, IrisAgent doesn't provide mobile app.

IrisAgent is located in Mountain View, California

IrisAgent offers Free Trial, Quotation Based pricing models

We don't have information regarding integrations of the IrisAgent as of now.

The starting price is not disclosed by IrisAgent. You can visit IrisAgent pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].