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iPlum vs Grasshopper Comparison

Last updated:

iPlum

4.3(13 reviews)

Starting at $8.99 /User/Month

  • Large Enterprises
  • Medium Business

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and message management system, relyin…

Grasshopper

3.5(38 reviews)

Starting at Contact for pricing

  • Small Business

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a voicemail message, and allow to play…

iPlum leads on user satisfaction with a 4.3-star rating across 13 reviews.

iPlum vs Grasshopper — at a glance

FeatureiPlumGrasshopper
Rating4.3 / 53.5 / 5
Reviews1338
Starting price$8.99 /User/MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryVoIP ProvidersVoIP Providers
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android
APIAvailable
Support modesOnline24/7 (Live rep), Online
Data residencyUS

Key differences between iPlum and Grasshopper

  • Pricing: iPlum starts at $8.99 /User/Month. Grasshopper pricing is not publicly listed.
  • Target audience: iPlum is built for Large Enterprises and Medium Business, while Grasshopper targets Small Business.
  • User satisfaction: iPlum scores higher with a 4.3-star average.
  • Deployment: iPlum supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Grasshopper supports SaaS/Web/Cloud, Mobile - Android.

iPlum vs Grasshopper — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most VoIP Providers tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

iPlum - VoIP Providers
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Grasshopper - VoIP Providers
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Biggest differences

Start here before you go deeper into features.

iPlum

Best for

Large Enterprises, Medium Business, Small Business

Grasshopper

Best for small businesses needing cost-effective, simple phone communication solutions.

Choose if
  • You want separate work and personal phone numbers on one device.
  • You need reliable call forwarding and voicemail transcription features.
  • Your team values an easy-to-use, low-complexity communication tool.
Consider alternatives if
  • Your business requires advanced texting and contact management capabilities.
  • You operate in areas with unreliable cellular service causing call drops.

iPlum typically suits Large Enterprises and Medium Business. Grasshopper tends to fit Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

iPlum is the perfect solution to tackle your business's phone line needs. Easily set up interactive voice response (IVR) automatic call attendants and equipped with an effective call and ... Read More about iPlum

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More about Grasshopper

Entry Level Pricing

  • Starts from $8.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.27

(13)

3.55

(38)

Best Company Size

1-50 employees51-200 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Grasshopper has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

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How do iPlum and Grasshopper Compare on Features?

Total Features

3 Features

5 Features

Unique Features

No unique features

No unique features

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Compare iPlum and Grasshopper on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $8.99 , Billed Yearly
      • Not Available

      Pricing Plans

      • iPlum Phone (Call, Text)

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • FAX

        • Dual Reliability: Voice Network Mode or Wi-Fi/Data for Calls.

        • True Caller-ID with Call Return.

        • Business Hours Setup.

        Show more +

      • HIPAA Compliance

        • iPlum Phone or Fax Number plan

        • Security & Backup add-on plan for HIPAA compliance

        • Business Associate Agreement (BAA)

      • Browse all pricing plans
      • Not Available

      Pricing Page

      iPlum pricing

      Pricing information not available

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      Data Residency

      🇺🇸 US

      iPlum User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      10

      1

      1

      0

      3

      59

      7

      0

      0

      12

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is positive across 15 reviews, with strong overall satisfaction.

      What buyers like

      • Affordable pricing compared to big mobile companies offering international call credits at low rates.
      • Quality customer service with helpful and prompt responses, even outside of regular hours.
      • Better call quality than competitors like Google Voice.

      Common complaints

      • Lack of real Windows support and overall poor service quality according to some users.
      • Complaints about the limited marketplace and hidden fees associated with the platform.
      • Some users find the service mediocre or even consider it a scam.

      Buyer sentiment

      Users appreciate Grasshopper's cost-effectiveness and ease of use for small business communication but note issues with call reliability and limited texting features.

      What buyers like

      • Ease of use
      • Cost-effectiveness
      • Call forwarding and voicemail transcription

      Common complaints

      • Call drops
      • Limited texting and contact management

      Pros and Cons

      • Affordable solution for long-distance calls

      • Easy to set up and use

      • Effective call management features

      • Limited features for larger organizations

      • Basic reporting may not meet all needs

      • Allows separate work and personal phone numbers for better organization

      • Cost-effective and easy to use for small businesses

      • Reliable call forwarding and voicemail transcription

      • Call drops reported in certain service areas

      • Limited texting capabilities and lack of contacts in desktop app

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used iPlum or Grasshopper? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Forbes

      Forbes

      Wall Street Journal

      Wall Street Journal

      Fox Business

      Fox Business

      Media and Screenshots

      Screenshots

      No screenshots available.

      Call forwarding

      1 Screenshots

      Videos

      video-0

      2 Videos

      No videos available.

      Top Alternatives to iPlum and Grasshopper in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, iPlum or Grasshopper?
      iPlum edges out the other on user ratings (4.3 vs 3.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do iPlum and Grasshopper offer a free trial?
      Neither iPlum nor Grasshopper currently lists a free trial.
      What is the starting price of iPlum vs Grasshopper?
      iPlum starts at $8.99 /User/Month. Grasshopper starts at Contact for pricing.
      What are the top alternatives to iPlum?
      Top alternatives to iPlum include VoIPstudio, Jive Voice, Vonage Business, Voxloud, TR Cloud VoIP.
      What are the top alternatives to Grasshopper?
      Top alternatives to Grasshopper include CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX.