ice Contact Center Alternatives with Better Features
Boost efficiency and cut costs with ice Contact Center.
Main Features
- Automated Routing
- Call Recording
- IVR Support
- Multi-Channel Communication
Pricing
ice Contact Center offers custom pricing plan
Showing 1-5 out of 5
List of the Top ice Contact Center alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.3
SpotScore
FIVE CRM
Effortlessly streamline your business with FIVE CRM.
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What is FIVE CRM?
The FIVE CRM is a beautifully designed customer relationship management software that is packaged in a modern & simplistic way. It features multiple integrations, great workflow functionality, and intuitive user experience. It has a modern interface that allows you to effectively manage your ...
Read moreCommon Features
No common features
Unique Features
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Quotes (Proposals)
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List Management
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Customer Support
+ 5 more
Pricing
Free Trial available, Try Now
8.8
SpotScore
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
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IVR Support
Unique Features
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Outbound Call Center
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Inbound Call Center
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Concurrency Support
+ 6 more
Pricing
Starts from $50/User/Month
Spotsaas Buyer Intelligence
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8.9
SpotScore
Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreCommon Features
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IVR Support
Unique Features
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Outbound Call Center
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Inbound Call Center
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Concurrency Support
+ 6 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
Vonage Contact Center
Revolutionize your customer service experience with Vonage Contact Center.
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What is Vonage Contact Center?
Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...
Read moreCommon Features
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Multi-Channel Communication
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IVR Support
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Call Recording
+ 1 more
Unique Features
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API Access Management
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Webhooks
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Historical Reporting
Pricing
Vonage Contact Center offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
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IVR Support
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Call Recording
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Multi-Channel Communication
Unique Features
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Queue Management (Calls)
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Predictive Dialer
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Call Monitoring
+ 2 more
Pricing
RingCentral Contact Center offers custom pricing plan
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].