Hopsy Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $50 / month when monthly
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What is Hopsy?
Hopsy is an all-in-one operational and compliance management app designed specifically for the hospitality industry, including pubs, restaurants, and hotel teams. Built by professionals with real hospitality and safety experience, Hopsy helps streamline daily operations through structured task management, food safety checks, labour scheduling, and health and safety protocols. Teams can create and assign checklists, schedule cleaning and maintenance routines, track food safety processes like HACCP and allergen checks, and manage employee rotas, shifts, and time tracking—all from a single interface. The platform also supports real-time incident reporting, audits, and risk assessments to help ensure consistent compliance. With flexible configuration options and intuitive dashboards, managers gain real-time visibility into operations and compliance status across all locations. While Hopsy focuses on hospitality-specific workflows, it integrates easily into daily routines without requiring external platform dependencies, making it a practical solution for businesses prioritizing efficiency, accountability, and safety.
Pricing
Starts from $50 / month when monthly
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
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Hopsy was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Hopsy
- Use cases
- Restaurants, Bars, Pubs
- Team types
- Operations Manager, Restaurant Manager
- Company size
- 10–250 Employees
Why teams choose Hopsy
Hopsy is built with hospitality users in mind, offering a simple and intuitive design that makes onboarding easy for frontline staff and managers alike.
It includes robust safety modules like fire safety, risk assessments, and audits that support consistent adherence to health regulations.
With rota creation, shift assignment, and holiday request tracking, it provides essential tools to manage hospitality staff effectively.
Is Hopsy right for you?
What buyers should know before choosing Hopsy
Hopsy has proven to be a highly practical tool for streamlining hospitality operations. As someone who’s worked in both restaurant and hotel management, I appreciate its mobile-first design and how it brings compliance, task scheduling, and labour management into one easy-to-use system.
It drastically reduced our reliance on paperwork and ensured all safety checks and food hygiene tasks were consistently handled. While it lacks deep integrations with external platforms like payroll or accounting tools, its industry-specific features make it a great fit for small to mid-sized teams.
For hospitality managers seeking efficiency without complexity, Hopsy is an excellent solution.
Hopsy pros and cons
- Hopsy pros
Hopsy is built with hospitality users in mind, offering a simple and intuitive design that makes onboarding easy for frontline staff and managers alike.
It includes robust safety modules like fire safety, risk assessments, and audits that support consistent adherence to health regulations.
With rota creation, shift assignment, and holiday request tracking, it provides essential tools to manage hospitality staff effectively.
- Hopsy cons
Hopsy does not currently offer integrations with many commonly used external business tools like payroll software or accounting systems.
Users looking for advanced or customizable reporting features might find the platform’s analytics to be somewhat limited.
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What is the pricing of Hopsy?
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What buyers like
- Hopsy is built with hospitality users in mind, offering a simple and clear design that makes onboarding easy for frontline staff and managers alike.
- It includes thorough safety modules like fire safety, risk assessments, and audits that support consistent adherence to health regulations.
- With rota creation, shift assignment, and holiday request tracking, it provides essential tools to manage hospitality staff effectively.
Common complaints
- Hopsy does not currently offer integrations with many commonly used external business tools like payroll software or accounting systems.
- Users looking for advanced or customizable reporting features might find the platform's analytics to be somewhat limited.
- Hopsy is better suited for small to mid-sized businesses; enterprises with large, multi-site operations may find it less capable of handling complex needs.
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What are the features of Hopsy?
Compliance Management in Hopsy helps hospitality businesses meet regulatory standards for food safety, fire protocols, and health requiremen…
Faculty Management in Hopsy focuses on organizing and overseeing staff operations within hospitality environments such as restaurants, pubs,…
Policy Management in Hopsy lets hospitality organizations centralize their operational, safety, and HR policies in a single digital platform…
Risk assessment is a feature of software solutions designed to help organizations identify and mitigate potential risks. It involves the sys…
Hopsy security and data handling
Key compliance certifications and security features for IT and security teams evaluating Hopsy.
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Alternatives to Hopsy
Why buyers keep looking beyond Hopsy
Lacks native integrations with payroll software, POS platforms, and business intelligence tools — teams typically add Gusto, Square, or Tableau separately
Missing advanced analytics dashboards and predictive reporting — users needing sophisticated data visualization switch to Tableau or Looker
Mobile-first design limits desktop functionality — back-office teams prefer platforms with full web interfaces like Toast or MarginEdge
Smaller feature set for enterprise compliance and automation — organizations with 500+ employees choose Workday or BambooHR
No built-in team messaging — companies needing internal communication add Slack or Microsoft Teams separately
Specialized hospitality sectors like catering and event venues need vertical-specific features Hopsy doesn't offer — they choose Plate IQ or Caterease instead
Hopsy Support Options
Frequently Asked Questions About Hopsy
Common questions buyers ask before choosing Hopsy.
Hopsy is a Hotel Management Software. Hopsy offers Faculty Management (Staff), Compliance Management, Risk Assessment and many more functionalities.
Buyers commonly note the following limitations of Hopsy: Hopsy does not currently offer integrations with many commonly used external business tools like payroll software or accounting systems.; Users looking for advanced or customizable reporting features might find the platform’s analytics to be somewhat limited.; Hopsy is better suited for small to mid-sized businesses; enterprises with large, multi-site operations may find it less capable of handling complex needs..
Some top alternatives to Hopsy includes Hypersay Events, HotSchedules, happisales, HipSocial by 500apps and Hostology.
Hopsy offers Free Trial, Subscription, Quotation Based pricing models
The starting price of Hopsy is $50/month when monthly
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About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].