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8.3

SpotScore

Infor HMS - Hotel Management Software

Infor HMS Review: Is It The Right Hotel Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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Infor HMS offers custom pricing plan

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What is Infor HMS?

Infor HMS provides a productive environment for an entire hotel team to closely collaborate, share information, and deliver exceptional guest experiences. Hotel administrators use Infor HMS to manage the business of the hotel and front desk staff use it to enter guest data and quickly access reports. This software is easy to use under pressure for staff who must efficiently attend to guests.

Pricing

  • Infor HMS offers custom pricing plan

Best For

Suited for small teams, SMBs, and enterprise

Platform

  • Web + mobile app (iOS & Android)

Infor HMS Software Demo

Infor HMS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Infor HMS

Team types
Individuals, Large Enterprises

Why teams choose Infor HMS

  • Encourages collaboration among hotel staff

  • Easy access to guest data

  • User-friendly under pressure

Is Infor HMS right for you?

What buyers should know before choosing Infor HMS

Infor HMS fosters collaboration among hotel staff, providing easy access to guest data and reports. Its user-friendly design helps staff manage operations efficiently, although some training may be necessary.

Pros and cons

Infor HMS pros and cons

  • Infor HMS pros
  • Encourages collaboration among hotel staff

  • Easy access to guest data

  • User-friendly under pressure

  • Infor HMS cons
  • May require initial training for staff

  • Limited customization options

4.2/5 rating
5 verified reviews

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Get started with Infor HMS

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare Infor HMS side-by-side with top Hotel Management Software alternatives.

SkyTouch Hotel OS
5stelle*
Lodgify
+7 more
Compare alternatives

What is the pricing of Infor HMS?

Infor HMS uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingInfor HMS offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if Infor HMS fits your budget?

Infor HMS reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 5 reviews, with strong overall satisfaction.

What buyers like

  • Collaborative environment
  • Easy data access
  • Exceptional guest experience

Common complaints

  • May require training
  • Limited customization
  • Dependent on internet access

4.2

Very Good

Based on 5 ratings & 5 reviews

Are you using Infor HMS?

Rating Distribution

Excellent

(1)

Very Good

(4)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas advisor
Get a custom demo of Infor HMS
  • See if Infor HMS fits your business
  • Real pricing — no sales pressure
  • A demo or quick answers, your call

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What are the features of Infor HMS?

29%

Feature coverage

8 of 28 tracked features

Catering is a service that provides food, beverages, and other related services for events and gatherings. It plays a vital role in the succ…

Guest Experience (GEM) is a feature that aims to enhance the overall experience of customers or visitors in any establishment. It facilitate…

Housekeeping management refers to the overall management and organization of cleaning and maintenance tasks in a professional setting, such…

Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…

Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…

Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…

Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…

Reservations management is a vital feature in the field of software management. It is a process that allows businesses to manage and track t…

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Help & Contact

Infor HMS Support Options

Customer Service24/7 (Live rep)
LocationNew York, New York

Connect with Infor HMS

Frequently Asked Questions About Infor HMS

Common questions buyers ask before choosing Infor HMS.

Infor HMS is a Hotel Management Software. Infor HMS offers Reservations Management, Point of Sale (POS), Online Hotel Booking, Multi-Property, Maintenance Management and many more functionalities.

Buyers commonly note the following limitations of Infor HMS: May require initial training for staff; Limited customization options.

Some top alternatives to Infor HMS includes SkyTouch Hotel OS, 5stelle*, Lodgify, protel PMS and Hotel PMS.

Infor HMS offers Quotation Based pricing model

We don't have information regarding integrations of the Infor HMS as of now.

The starting price is not disclosed by Infor HMS. You can visit Infor HMS pricing page to get the latest pricing.

Ready to try it?

Get started with Infor HMS

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].