9.2
Spot Score
RoomKeyPMS Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
RoomKeyPMS offers custom pricing plan
Oak Bay Marine Group
Executive Hotels
Atticus
The Dean Hotel
Red Lion Hotels CorporationTrusted by many companies including Oak Bay Marine Group
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for RoomKeyPMS
RoomKeyPMS is a hotel management software used by hotel front desk staff and property managers to streamline operations. With a rating of 3.8/5 from 3 reviews, it suggests a mixed reception, indicating some users appreciate its features while others may find limitations.
The software's easy-to-use interface and centralized booking engine are highlighted as key strengths, making it accessible for staff and efficient in managing reservations. However, potential buyers should be aware that it has limited advanced features, which might not meet the needs of more complex operations.
Quick facts about RoomKeyPMS
What is RoomKeyPMS?
RoomKey offers an easy to use interface with access via the web as well as mobile. Features include maintenance request forms, complete guest history on each property, customizable reports and graphs, centralized booking engine with live availability. Easy online hotel booking software provides a solution for hoteliers to increase productivity, control costs, and improve customer satisfaction.
Pricing
RoomKeyPMS offers custom pricing plan
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
Platform
Web-based — no mobile app
Installed - Windows
Installed - Mac
RoomKeyPMS Software Demo
RoomKeyPMS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider RoomKeyPMS
- Use cases
- Hotel management, Hospitality services, Property management
- Team types
- Hotel front desk staff, Property managers
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose RoomKeyPMS
Easy to use interface accessible via web and mobile
Centralized booking engine with live availability
Customizable reports and graphs
Is RoomKeyPMS right for you?
Best for small to medium hotels needing simple, mobile-accessible management.
Choose RoomKeyPMS if
- You require a centralized booking engine with live availability updates.
- Your team values easy-to-use interfaces accessible on both web and mobile.
- You want integrated maintenance request forms and detailed guest histories.
Consider alternatives if
- You manage a very large hotel chain needing advanced enterprise features.
- You need transparent, flexible pricing information upfront.
What buyers should know before shortlisting RoomKeyPMS
RoomKeyPMS provides an easy-to-use hotel management solution with a focus on centralizing booking and guest history. Its mobile access allows for convenient management on the go.
RoomKeyPMS pros and cons
- RoomKeyPMS pros
Easy to use interface accessible via web and mobile
Centralized booking engine with live availability
Customizable reports and graphs
- RoomKeyPMS cons
Limited publicly available pricing information
Low number of user reviews indicating limited market penetration
Ready to try it?
Get started with RoomKeyPMS
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare RoomKeyPMS side-by-side with top Hotel Management Software alternatives.
What is the pricing of RoomKeyPMS?
RoomKeyPMS uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
RoomKeyPMS reviews and ratings
Buyer sentiment
Mixed user sentiment with appreciation for usability but limited feedback overall.
What buyers like
- Ease of use
- Mobile and web accessibility
- Booking engine functionality
Common complaints
- Lack of pricing transparency
- Limited user reviews
What users are saying
A
Anonymous
02/09/19
RoomKey PMS for Independent Resort
What do you like best? RoomKey is very intuitive and easy to pick up. The software offers free training videos to help get you accustomed to the ...
Read more
A
Anonymous
07/30/18
Could use improvements
What do you like best? I like the opening screen and the ability to see all of the in house, arrivals, and departures easily in one place, and also ...
Read more
A
Anonymous
03/27/18
RoomKey is a high-functioning, intuitive software that helps my organization
What do you like best? The housekeeping functions were particularly useful and help our housekeeping team coordinate with other departments regarding ...
Read more
- See if RoomKeyPMS fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of RoomKeyPMS?
Catering is a service that provides food, beverages, and other related services for events and gatherings. It plays a vital role in the succ…
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Front Office Management is an integral part of any software that deals with customer interaction and management. It refers to the activities…
GDS/OTA integration is an essential software feature that allows businesses in the travel industry to connect their online booking systems w…
Guest Experience (GEM) is a feature that aims to enhance the overall experience of customers or visitors in any establishment. It facilitate…
Housekeeping management refers to the overall management and organization of cleaning and maintenance tasks in a professional setting, such…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…
Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
Reservations management is a vital feature in the field of software management. It is a process that allows businesses to manage and track t…
Reviews Management is a software feature that allows businesses and organizations to effectively manage and monitor customer reviews. It is…
RoomKeyPMS security and data handling
Key compliance certifications and security features for IT and security teams evaluating RoomKeyPMS.
Certifications
Developer & data
Alternatives to RoomKeyPMS
RoomKeyPMS Customers
Oak Bay Marine Group
Executive Hotels
Atticus
The Dean Hotel
Red Lion Hotels Corporation
Pacifica Hotels
Charlestownehotels
LakeView Hotels and Resorts
Martin Resorts
The Beach Front
Historic Key West Inns
Hotel Jackson
Arbutus Inn
Staffords
Copper Whale Inn
RoomKeyPMS Support Options
Frequently Asked Questions About RoomKeyPMS
Common questions buyers ask before choosing RoomKeyPMS.
RoomKeyPMS is a Hotel Management Software. RoomKeyPMS offers Catering, Employee Management, Front Office Management, GDS / OTA Integration, Guest Experience (GEM) and many more functionalities.
RoomKeyPMS is a strong fit if: You require a centralized booking engine with live availability updates.; Your team values easy-to-use interfaces accessible on both web and mobile.. Consider alternatives if: You manage a very large hotel chain needing advanced enterprise features.; You need transparent, flexible pricing information upfront..
Buyers commonly note the following limitations of RoomKeyPMS: Limited publicly available pricing information; Low number of user reviews indicating limited market penetration; Potential lack of advanced enterprise features.
Some top alternatives to RoomKeyPMS includes Cloudbeds, Innkey PMS, MyHotelLine PMS, Hotello PMS and RoomRaccoon.
RoomKeyPMS offers Quotation Based pricing model
The starting price is not disclosed by RoomKeyPMS. You can visit RoomKeyPMS pricing page to get the latest pricing.
Ready to try it?
Get started with RoomKeyPMS
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].