8.8
Spot Score
OtelMS Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
SpotSaaS Analysis for OtelMS
OtelMS is a hotel management software used by hotel operations managers and front desk staff in medium to large enterprises. With a 2.0/5 rating from 4 user reviews, it suggests mixed feedback, indicating some users may find it lacking in certain areas despite its potential.
OtelMS excels in providing comprehensive hotel management capabilities with a user-friendly interface that allows for real-time data access, which can significantly enhance operational efficiency. However, a notable limitation is its limited customization options, which might not meet the specific needs of all users and could require additional training for effective use.
Quick facts about OtelMS
What is OtelMS?
Osmar Hotel Management's PPR allows to manage all the hotels in Osmar chain, from computer. It provides staff, security & maintenance information, room reservation and booking features, guest service features, hotel accounting software and details, message feature and much more. From the live database system, to booking engines and reservation classes, manage property's guests, revenues, rooms and staff easily.
Pricing
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
OtelMS Software Demo
OtelMS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider OtelMS
- Use cases
- Hotel chains management, Hospitality staff coordination, Hotel accounting and revenue management
- Team types
- Hotel operations managers, Front desk staff
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Enterprise-focused and process-heavy
- Setup complexity
- Medium
Why teams choose OtelMS
Comprehensive hotel management features covering reservations, staff, and accounting
Centralized live database for multi-property management
Includes guest service and messaging features
Is OtelMS right for you?
Best for managing hotel chains with integrated staff and accounting features.
Choose OtelMS if
- You operate a medium to large hotel chain needing centralized multi-property management.
- You require combined management of reservations, staff coordination, security, and maintenance.
- You want integrated guest service and messaging features within your hotel management system.
Consider alternatives if
- You run a small independent hotel with minimal staff and simpler needs.
- You need highly customizable software or a modern, user-friendly interface.
What buyers should know before shortlisting OtelMS
OtelMS offers a robust suite of features for hotel management, making it suitable for larger hotel chains. Its integrated systems provide real-time data and streamline operations effectively.
OtelMS pros and cons
- OtelMS pros
Comprehensive hotel management features covering reservations, staff, and accounting
Centralized live database for multi-property management
Includes guest service and messaging features
- OtelMS cons
Low user rating (2.0) indicating possible usability or reliability issues
Limited public information on pricing and features
Ready to try it?
Get started with OtelMS
Start your free trial — no credit card required.
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Compare OtelMS side-by-side with top Hotel Management Software alternatives.
What is the pricing of OtelMS?
OtelMS Pricing Plans
Standard
Up to 300 rooms
Up to 30 room types regardless of the object
Unlimited users
Standard Printing Forms
Unlimited Number of Rates
Show more +
Premium
Unlimited number of rooms
Unlimited number of room types regardless of the object
Includes features of Standard plan, plus
Individual printed forms (according to hotel templates)
Stylization of the booking engine under the hotel website (without changing the structure of the engine)
Apartment Rate
Up to 300 apartments
Unlimited users
Standard Printing Forms
Unlimited Number of Rates
Free system updates
Show more +
OtelMS reviews and ratings
Buyer sentiment
Overall buyer sentiment is negative due to low ratings and limited user feedback.
What buyers like
- Feature comprehensiveness
- Multi-property management
- Guest service integration
Common complaints
- Usability issues
- Lack of pricing transparency
What users are saying
GL
Gregory Long
09/04/20
A bunch of amatuers!!
Would give a zero. Signed up to service. Offered a free trial month and 6 months at 20% off. Said we would get a call back within an hour and nothing. ...
Read more
GL
Gregory Long
09/04/20
A bunch of amatuers!!
Would give a zero. Signed up to service. Offered a free trial month and 6 months at 20% off. Said we would get a call back within an hour and nothing. ...
Read more
What are the features of OtelMS?
Employee management is a crucial aspect of any organization, as it involves the effective and efficient management of all the employees with…
Front Office Management is an integral part of any software that deals with customer interaction and management. It refers to the activities…
GDS/OTA integration is an essential software feature that allows businesses in the travel industry to connect their online booking systems w…
Guest Experience (GEM) is a feature that aims to enhance the overall experience of customers or visitors in any establishment. It facilitate…
Hotel Group Management is a crucial aspect of managing and organizing multiple hotel properties efficiently under one umbrella. It is a spec…
Housekeeping management refers to the overall management and organization of cleaning and maintenance tasks in a professional setting, such…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Marketing management is a crucial aspect of any successful business strategy. It involves the planning, implementation, and control of vario…
Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…
Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
Reservations management is a vital feature in the field of software management. It is a process that allows businesses to manage and track t…
Reviews Management is a software feature that allows businesses and organizations to effectively manage and monitor customer reviews. It is…
OtelMS security and data handling
Key compliance certifications and security features for IT and security teams evaluating OtelMS.
Certifications
Developer & data
Alternatives to OtelMS
OtelMS Support Options
Frequently Asked Questions About OtelMS
Common questions buyers ask before choosing OtelMS.
OtelMS is a Hotel Management Software. OtelMS offers Reviews Management, Reservations Management, Point of Sale (POS), Online Hotel Booking, Multi-Property and many more functionalities.
OtelMS is a strong fit if: You operate a medium to large hotel chain needing centralized multi-property management.; You require combined management of reservations, staff coordination, security, and maintenance.. Consider alternatives if: You run a small independent hotel with minimal staff and simpler needs.; You need highly customizable software or a modern, user-friendly interface..
Buyers commonly note the following limitations of OtelMS: Low user rating (2.0) indicating possible usability or reliability issues; Limited public information on pricing and features; Small number of user reviews making assessment difficult.
Some top alternatives to OtelMS includes Cloudbeds, eZee Absolute, MyHotelLine PMS, Hotelogix and Hotelforce.
OtelMS offers Free Trial, Subscription pricing models
The starting price is not disclosed by OtelMS. You can visit OtelMS pricing page to get the latest pricing.
Ready to try it?
Get started with OtelMS
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].