8.6
Spot Score
SkyTouch Hotel OS Review: Is It The Right Hotel Management Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial Available
SkyTouch Hotel OS offers custom pricing plan
Cobblestone HotelsTrusted by many companies including Cobblestone Hotels
Overview
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Buyer feedback
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Customers
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Security & Compliance
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SpotSaaS Analysis for SkyTouch Hotel OS
SkyTouch Hotel OS is a hotel management software used by hotel operations teams in large enterprises and small to medium businesses. A 4.5/5 rating from 151 reviews indicates broad validation among users, suggesting it meets the needs of many in the industry.
The software's user-friendly interface simplifies the check-in and check-out processes, making it quick to learn and use, which is particularly beneficial for training new staff. However, some users find the terminology and certain features initially unclear, necessitating additional training to fully understand complex rate management aspects.
Quick facts about SkyTouch Hotel OS
What is SkyTouch Hotel OS?
SkyTouch is a powerful and intuitive hotel management system. It's a complete package that encompasses everything a hotel needs to manage operations, distribution, sales and marketing – this software solution on the market that can do it all. From accounting to content management – even mobile check-in – SkyTouch has features to help hotel run like a well-oiled machine.
Pricing
SkyTouch Hotel OS offers custom pricing plan
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:Global
SkyTouch Hotel OS Software Demo
SkyTouch Hotel OS was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider SkyTouch Hotel OS
- Team types
- Individuals, Large Enterprises
Why teams choose SkyTouch Hotel OS
Comprehensive features cover all hotel operations.
Mobile check-in enhances guest experience.
Intuitive design improves staff efficiency.
Is SkyTouch Hotel OS right for you?
What buyers should know before shortlisting SkyTouch Hotel OS
SkyTouch Technology stands out as a hotel management system that receives glowing praise from users for its user-friendly interface and exceptional ease of use. Customers appreciate its simplicity in both learning and teaching, with quick configuration and high-caliber reports making everyday tasks a breeze.
The system's efficiency in completing job functions and fast check-ins reflects its intuitive design, making it a valuable tool for hotel staff. While some users mentioned occasional downtime and desired additional features for communication with guests, the overall consensus is overwhelmingly positive.
SkyTouch's ability to streamline hotel management functions, provide detailed reports, and offer 24-hour support are highlighted as key strengths. Despite some minor drawbacks, such as complex rate management and terminology, the system's overall performance and benefits in enhancing hotel operations and guest services shine through.
Overall, SkyTouch Technology proves to be a reliable and effective solution for hotel management needs.
SkyTouch Hotel OS pros and cons
- SkyTouch Hotel OS pros
Comprehensive features cover all hotel operations.
Mobile check-in enhances guest experience.
Intuitive design improves staff efficiency.
- SkyTouch Hotel OS cons
Setup may be complex and time-consuming.
Higher costs may deter smaller hotels.
Ready to try it?
Get started with SkyTouch Hotel OS
Start your free trial — no credit card required.
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Compare SkyTouch Hotel OS side-by-side with top Hotel Management Software alternatives.
What is the pricing of SkyTouch Hotel OS?
SkyTouch Hotel OS uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
SkyTouch Hotel OS reviews and ratings
Buyer sentiment
Buyer sentiment is very strong across 14 reviews, with consistently positive feedback.
What buyers like
- User-friendly interface with easy navigation, especially during check-in and check-out processes.
- Quick to learn and use, making training efficient for new users.
- Detailed reports and pages are easily accessible and understandable.
Common complaints
- Terminology and certain features may be initially unclear and require training to fully grasp.
- Complex rate management aspects can be challenging to understand.
- Method of charging guests can be counter-intuitive, affecting user-friendliness.
What users are saying
CV
Carissa V
12/26/23
"We love SkyTouch!"
What do you like best about SkyTouch Technology? SkyTouch is extremely front desk friendly and report friendly as well! What do you dislike about ...
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NT
Nhan Trung N
11/25/23
"Great UI experience"
What do you like best about SkyTouch Technology? SKytouch is very easy to use and navigate especially during check-in & Check out process What do you ...
Read more
AU
Anonymous User
11/19/23
"grand"
What do you like best about SkyTouch Technology? it is a easy system to learn on and for training What do you dislike about SkyTouch Technology?
AU
Anonymous User
10/19/23
"User Friendly"
What do you like best about SkyTouch Technology? I love how user friendly SkyTouch is. There are plenty of detailed reports and pages but everything ...
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SG
Sandra G
10/19/23
"user friendly"
What do you like best about SkyTouch Technology? Its such an easy pms system to learn and use. What do you dislike about SkyTouch Technology?
JW
Jon W
09/30/23
"Skytouch, a hotel's best friend."
What do you like best about SkyTouch Technology? I find the user interface to be very user friendly. It makes sure that the information you've typed ...
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- A demo or quick answers, your call
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What are the features of SkyTouch Hotel OS?
Catering is a service that provides food, beverages, and other related services for events and gatherings. It plays a vital role in the succ…
Front Office Management is an integral part of any software that deals with customer interaction and management. It refers to the activities…
GDS/OTA integration is an essential software feature that allows businesses in the travel industry to connect their online booking systems w…
Guest Experience (GEM) is a feature that aims to enhance the overall experience of customers or visitors in any establishment. It facilitate…
Hotel Group Management is a crucial aspect of managing and organizing multiple hotel properties efficiently under one umbrella. It is a spec…
Housekeeping management refers to the overall management and organization of cleaning and maintenance tasks in a professional setting, such…
Maintenance Management refers to the process of effectively managing and controlling the maintenance activities in an organization. It invol…
Multi-Property is a software feature that allows users to manage multiple properties within a single platform. This feature is highly benefi…
Online Hotel Booking is a convenient and efficient tool for travelers to make reservations for their accommodations remotely. It is a softwa…
Point of Sale (POS) software is a computerized system used by businesses to facilitate and streamline their sales process. It provides an au…
Reservations management is a vital feature in the field of software management. It is a process that allows businesses to manage and track t…
SkyTouch Hotel OS security and data handling
Key compliance certifications and security features for IT and security teams evaluating SkyTouch Hotel OS.
Certifications
Developer & data
Alternatives to SkyTouch Hotel OS
SkyTouch Hotel OS Customers
Cobblestone Hotels
SkyTouch Hotel OS Support Options
Frequently Asked Questions About SkyTouch Hotel OS
Common questions buyers ask before choosing SkyTouch Hotel OS.
SkyTouch Hotel OS is a Hotel Management Software. SkyTouch Hotel OS offers Reservations Management, Point of Sale (POS), Online Hotel Booking, Multi-Property, Maintenance Management and many more functionalities.
Buyers commonly note the following limitations of SkyTouch Hotel OS: Setup may be complex and time-consuming.; Higher costs may deter smaller hotels.; Training may be necessary for effective use..
Some top alternatives to SkyTouch Hotel OS includes Cloudbeds, eZee Absolute, MyHotelLine PMS, KWHotel and The Hotels Network.
SkyTouch Hotel OS offers Free Trial, Quotation Based pricing models
The starting price is not disclosed by SkyTouch Hotel OS. You can visit SkyTouch Hotel OS pricing page to get the latest pricing.
Ready to try it?
Get started with SkyTouch Hotel OS
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].