Floatbot Review: Is It The Right Speech Analytics Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $99 / month when yearly
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Overview
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Features
Buyer feedback
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What is Floatbot?
Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital sales of insurance by 150% and reduce customer support costs by 40%. This omni-channel and multilingual platform enables conversational banking for both corporate and consumer banking operations. With intelligent bots handling banking conversations, customers can enjoy a seamless and satisfying experience, boosting your CSAT score by 70%. Trust Floatbot to improve customer delight with voice data and advanced AI technology.
Pricing
Starts from $99 / month when yearly
Free Trial available
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Floatbot Software Demo
Floatbot was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Floatbot
- Use cases
- Insurance carriers, Insurance agencies and brokers, Banking operations (corporate and consumer)
- Team types
- Customer support teams, Sales teams focused on digital insurance sales
- Company size
- Medium Business, Large Enterprises
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Floatbot
Quick and easy implementation with proactive vendor support
Intuitive and easy-to-use platform with a seamless chatbot deployment process
Multi-channel support with a simple UI and effective flow builder
Is Floatbot right for you?
What buyers should know before shortlisting Floatbot
Floatbot has garnered significant praise over the past year, and it's clear why it's become a preferred choice for businesses seeking AI chatbot solutions. Users appreciate its simplicity, cost-effectiveness, and quick implementation process.
The tool's user-friendly interface and intuitive flow builder stand out as key strengths, making it easy for users to manage and deploy chatbots seamlessly across various channels. Floatbot's analytics feature provides valuable insights into user behavior and intents, enhancing the overall user experience.
While some users have mentioned minor issues, such as the need for standardized installation and configuration, the overwhelmingly positive feedback highlights Floatbot's effectiveness in revolutionizing outbound cold calling and digital onboarding processes. Businesses find the platform's DIY capabilities appealing, enabling them to create and implement bots with AI functionalities effortlessly.
The responsive and proactive support team further adds to Floatbot's appeal, ensuring a seamless experience for users. Overall, Floatbot emerges as a highly recommended solution for conversational automation, offering a convenient and efficient way to enhance customer interactions across multiple channels.
Floatbot pros and cons
- Floatbot pros
Quick and easy implementation with proactive vendor support
Intuitive and easy-to-use platform with a seamless chatbot deployment process
Multi-channel support with a simple UI and effective flow builder
- Floatbot cons
Pricing is quotation based and not publicly transparent
Limited publicly available user ratings and reviews
Ready to try it?
Get started with Floatbot
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What is the pricing of Floatbot?
Floatbot reviews and ratings
Buyer sentiment
Overall positive sentiment highlighting ease of use, quick implementation, and effective multi-channel chatbot management.
What buyers like
- Ease of use
- Quick implementation
- Multi-channel support
Common complaints
- Pricing transparency
- Limited detailed user feedback
What users are saying
WS
Wael S
10/23/23
"required enhancement and standardize installation and configuration."
What do you like best about Floatbot? 1) Simple and easy to use 2)Less cost, which increase number of customers to utilize such tool
DR
Danny R
05/15/23
"FloatBot: Revolutionizing Outbound Cold Calling - A Game Changer for Our Business!"
What do you like best about Floatbot? I have been using FloatBot, an AI voice and chat bot, for my outbound cold calling campaigns, and I must say, it ...
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BN
Basant N
05/09/23
"Excellent"
What do you like best about Floatbot? Very quick in Implementation and floatbot team is proactive in support. What do you dislike about Floatbot?
RB
Rahul B
03/21/23
""Very Happy with Floatbot!""
What do you like best about Floatbot? The most helpful thing is they give perfect information. Always ready to help and support! Special mention for ...
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KM
Kailash M
03/02/23
"Floatbot made digital onboarding smooth for our customers"
What do you like best about Floatbot? With Floatbot we were able to onboard our customers easily and it added to overall experience with our ...
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HG
Harvijaysinh G
02/20/23
"My experience in floatbot.ai"
What do you like best about Floatbot? floatbot.ai is very good tool for developing Chatbot. It has easy feature to build bots. What do you dislike ...
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What are the features of Floatbot?
An AI assistant is a virtual digital assistant that is powered by artificial intelligence technology to understand and respond to user comma…
AI Chatbot enhances customer engagement and support by leveraging artificial intelligence and natural language processing (NLP) technologies…
AI models are the core frameworks or algorithms that enable artificial intelligence to function effectively. These models are trained on dat…
An AI voice assistant is an intelligent system that interacts with users through voice commands. It performs tasks such as setting alarms, a…
AI voice chat combines voice recognition with conversational AI to allow real-time spoken interactions with users. It’s commonly used in cus…
API integration is a feature that allows different software systems, platforms, or applications to seamlessly communicate with each other. I…
Appointment scheduling is a vital feature of software that allows users to efficiently manage their appointments and schedule time slots for…
Artificial Intelligence (AI) refers to the simulation of human intelligence by machines, enabling them to perform tasks that typically requi…
Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…
Feedback Collection refers to the process of gathering and collecting feedback from users or customers about a particular product, service o…
Lead Qualification is an essential feature of many software programs which helps businesses to efficiently identify and prioritize their pot…
Multi-language support is a software feature that enables users to access and interact with the program in multiple languages. This feature…
No code development is a cutting-edge approach to software development that eliminates the need for programming or coding skills. It allows…
The process of keeping track of clients' orders and managing the actions required in completing them is known as order management. Accepting…
Real time analytics is a software feature that enables immediate data analysis and visualization as data is being generated. It provides bus…
Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…
Order placing, order scheduling, shipping, and billing are all implemented in the ERP Sales module. This module also aids in sales forecasti…
Surveys are a vital tool for gathering information and feedback from a specific group of people. It allows organizations and businesses to u…
Workflow automation is a key feature in software that streamlines and automates repetitive tasks and processes, improving efficiency, accura…
Floatbot security and data handling
Key compliance certifications and security features for IT and security teams evaluating Floatbot.
Developer & data
Alternatives to Floatbot
Floatbot Customers
Etisalat
Genesyss
WNS
Tricolor Auto
Floatbot Support Options
Frequently Asked Questions About Floatbot
Common questions buyers ask before choosing Floatbot.
Floatbot is a Speech Analytics Software. Floatbot offers AI Assistant, AI Voice Chat, AI Voice Assistant, AI Model, AI Chatbot and many more functionalities.
Buyers commonly note the following limitations of Floatbot: Pricing is quotation based and not publicly transparent; Limited publicly available user ratings and reviews; Potential minor issues not detailed in available feedback.
Some top alternatives to Floatbot includes PolyAI, VoiceBase, Verint Speech Analytics, SmartSpeech and Saketa SharePoint Migrator.
Floatbot offers Free Trial, Quotation Based pricing models
The starting price of Floatbot is $99/month when yearly
Ready to try it?
Get started with Floatbot
Start your free trial — no credit card required.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].