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8.8

Spot Score

VSee

VSee Review: Is It The Right Telemedicine Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

GDPRSOC 2HIPAA

4

64 verified reviews
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VSee offers custom pricing plan

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SpotSaaS Analysis for VSee

VSee is a telemedicine software platform used by healthcare IT teams and telemedicine program managers in medium to large enterprises. With a rating of 4.0/5 from 64 reviews, it is broadly validated, indicating a solid reputation among its users.

VSee's no-code, low-code platform is a significant strength, allowing healthcare organizations to customize their telehealth solutions without needing extensive technical expertise. Additionally, its use by reputable organizations underscores its reliability and effectiveness in the field. However, new users may find the system complex, which could pose a challenge during initial implementation.

Quick facts about VSee

Rating4.0/5 (64 reviews) | SpotScore: 8.8/10Best forHealthcare IT teams, telemedicine program managersPricingSubscription pricing listed publiclyDeploymentBrowser Based, Android, iOSTop strengthNo-code, low-code platformWatch-outComplex for new users

VSee furnishes a comprehensive telehealth system, esteemed and utilized by notable organizations such as NASA Space Station, McKesson, GE Health, and over a thousand more. Recognizing that healthcare operations cannot be constrained to a one-size-fits-all solution, VSee offers a no-code, low-code platform and apps, expressly designed to enable hospitals and health systems to expand their telehealth capabilities without upheaving existing systems and workflows. With over 500 engineering man-years invested, we’ve developed an extensive assortment of customizable software modules and pre-built integrations, ensuring our clients can rapidly deploy and scale telehealth across various service lines, tailored with the necessary customizations to facilitate their operations. Our platform is adept at supporting a wide range of use cases, including but not limited to urgent care, ER diversion, telepsychiatry, specialist consults, and chronic care management. It is embedded with key features such as customizable intake, consent, ePay, eRx, RPM, and more, and enables scheduled/walk-in visits, queuing & routing, and video/phone/chat visits, assuring a versatile and robust telehealth solution.

Pricing

  • VSee offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

SOC 2
GDPR
HIPAA
  • SSO & MFA supported

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

VSee Software Demo

VSee was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider VSee

Use cases
Hospitals and health systems, Remote patient monitoring, Specialized telehealth services
Team types
Healthcare IT teams, Telemedicine program managers
Company size
Medium Business, Large Enterprises
Workflow style
Flexible and configurable
Setup complexity
Medium

Why teams choose VSee

  • Highly customizable no-code/low-code platform

  • Proven reliability with large organizations like NASA and GE Health

  • Ability to integrate without disrupting existing healthcare workflows

Is VSee right for you?

Best for hospitals needing a customizable, robust telehealth platform.

Choose VSee if

  • You require a highly customizable no-code/low-code telehealth solution.
  • Your organization values proven reliability used by NASA and GE Health.
  • You need seamless integration without disrupting existing healthcare workflows.

Consider alternatives if

  • You are a small practice without dedicated IT resources for setup.
  • You want a simple, out-of-the-box telehealth solution with transparent pricing.

What buyers should know before shortlisting VSee

VSee is a comprehensive telehealth system that stands out for its flexibility and scalability. Its no-code platform allows organizations to tailor their telehealth solutions without disrupting existing workflows.

Pros and cons

VSee pros and cons

  • VSee pros
  • Highly customizable no-code/low-code platform

  • Proven reliability with large organizations like NASA and GE Health

  • Ability to integrate without disrupting existing healthcare workflows

  • VSee cons
  • Pricing is not publicly available, requiring sales engagement

  • Potentially complex setup for smaller organizations

4.0/5 rating

Ready to try it?

Get started with VSee

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare VSee side-by-side with top Telemedicine Software alternatives.

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What is the pricing of VSee?

VSee uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingVSee offers custom pricing
Pricing Model
SubscriptionQuotation Based

VSee reviews and ratings

Buyer sentiment

Users appreciate VSee's customization and reliability but note the complexity and lack of transparent pricing as drawbacks.

What buyers like

  • Customizability
  • Integration with existing workflows
  • Robustness and reliability

Common complaints

  • Pricing opacity
  • Complex setup process

4

Very Good

Based on 64 ratings & 0 reviews

What are the features of VSee?

43%

Feature coverage

15 of 35 tracked features

Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifica…

Care Summary is a comprehensive software feature designed to provide a concise and organized overview of a patient's medical history and cur…

A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives…

File transfer refers to the process of transferring or sharing electronic data between devices or systems. This feature allows users to send…

HIPAA Compliant software is designed to meet the regulations set forth by the Health Insurance Portability and Accountability Act (HIPAA) in…

Live chat is a tool that allows employees to communicate with website users or with one another in real-time. It might be text, voice, or vi…

A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…

Patient Portal is a feature that allows patients to access and manage their healthcare information and interactions with their healthcare pr…

Patient Queue is a software feature that manages the flow of patients in a medical or healthcare setting. It serves as a virtual queueing sy…

Payments are an essential feature in any software that deals with transactions or monetary activities. This feature allows users to make and…

Personalized URL, also known as a custom URL or vanity URL, is a unique and customizable web address that is created to direct users to a sp…

Reminders are a valuable feature found in many software programs that serve as helpful tools for users to stay organized and on top of impor…

SMS Notification is a powerful feature that can greatly enhance user experience and improve efficiency in various software systems. This fea…

Single sign-on (SSO) allows users to log in to various applications with a single set of credentials, making it safe and straightforward. It…

Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…

Security & Compliance

VSee security and data handling

Key compliance certifications and security features for IT and security teams evaluating VSee.

Certifications

SOC 2✓ Certified
GDPR✓ Certified
HIPAA✓ Certified

Security features

Single Sign-On (SSO)✓ Yes
Multi-Factor Authentication✓ Yes
Data Encryption✓ Yes
Audit Logs✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

VSee Support Options

Customer ServiceBusiness Hours
LocationSan Jose, California

Frequently Asked Questions About VSee

Common questions buyers ask before choosing VSee.

VSee is a Telemedicine Software. VSee offers Live Chat, Alert Notifications, Reminders, File Transfer, Payments and many more functionalities.

VSee is a strong fit if: You require a highly customizable no-code/low-code telehealth solution.; Your organization values proven reliability used by NASA and GE Health.. Consider alternatives if: You are a small practice without dedicated IT resources for setup.; You want a simple, out-of-the-box telehealth solution with transparent pricing..

Buyers commonly note the following limitations of VSee: Pricing is not publicly available, requiring sales engagement; Potentially complex setup for smaller organizations; Limited information on out-of-the-box features for quick deployment.

Some top alternatives to VSee includes Chiron Health, Amwell, Mend, MyClinic and Coviu.

VSee offers Subscription, Quotation Based pricing models

We don't have information regarding integrations of the VSee as of now.

The starting price is not disclosed by VSee. You can visit VSee pricing page to get the latest pricing.

Ready to try it?

Get started with VSee

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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