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Cresta Review: Is It The Right Sales Coaching Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

4.2

16 verified reviews
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Cresta offers custom pricing plan

Choice HotelChoice Hotel
coxcox
CarmaxCarmax
VivintVivint
OportunOportun

Trusted by many companies including Choice Hotel

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What is Cresta?

Cresta is a powerful AI platform designed to improve contact centers. It combines conversation intelligence with real-time support for agents, making contact centers more efficient and effective. Cresta uses generative AI to give instant advice to sales and service agents, based on the best practices of top performers. Managers can track every conversation and monitor agent progress to create personalized coaching plans, turning real-time insights into real-time actions that drive business results.

Pricing

  • Cresta offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Cresta Software Demo

Cresta was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Cresta

Team types
Large Enterprises, Medium Business
4.2/5 rating

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See how it stacks up

Compare Cresta side-by-side with top Sales Coaching Software alternatives.

LevelEleven
Siro
Converz
+7 more
Compare alternatives

What is the pricing of Cresta?

Cresta uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingCresta offers custom pricing
Pricing Model
Quotation Based

Cresta reviews and ratings

Buyer sentiment

Buyer sentiment is positive across 16 reviews, with strong overall satisfaction.

4.2

Very Good

Based on 16 ratings & 0 reviews

What are the features of Cresta?

30%

Feature coverage

7 of 23 tracked features

AI-based chatbots, also known as virtual assistants, are computer programs that leverage artificial intelligence (AI) technology to interact…

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more…

A knowledge base is a centralized documentation repository that includes frequently asked questions, how-to guides, and troubleshooting inst…

Monitoring is a crucial feature of software applications that allows users to track and analyze the performance of their systems and applica…

Natural Language Processing (NLP) is a software feature that enables computers to understand, interpret, and manipulate human language. It i…

A performance metric is just a metric that measures how well something works. For example, you can use project performance metrics to track…

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Cresta Customers

Choice Hotel-logo

Choice Hotel

cox-logo

cox

Carmax-logo

Carmax

Vivint-logo

Vivint

Oportun-logo

Oportun

Help & Contact

Cresta Support Options

Customer ServiceBusiness HoursOnline
LocationPalo Alto, California

Connect with Cresta

Frequently Asked Questions About Cresta

Common questions buyers ask before choosing Cresta.

Cresta is a Sales Coaching Software. Cresta offers Knowledge Base, Performance Metrics, AI based Chatbots, Monitoring, Collaboration Tools and many more functionalities.

Some top alternatives to Cresta includes LevelEleven, Siro, Converz, BrainX and Flockjay.

Cresta offers Quotation Based pricing model

We don't have information regarding integrations of the Cresta as of now.

The starting price is not disclosed by Cresta. You can visit Cresta pricing page to get the latest pricing.

Ready to try it?

Get started with Cresta

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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